Bala Chandar filed complaint against Bose Audio on Jan 4, 2022
I purchased Bose QuietComfort True Wireless earbuds from Amazon on July **th, ****.
I used the product for few days and suddenly my right headset stopped working so I approached the Bose service center on Sep **st, ****, they explained to me that there is an issue with software and will replace the product.
I received the replacement product after "forty-six" days on *th Nov ****. After a couple of days of usage, the replaced product also suddenly stopped working on the right side. I again approached the service center on **th Nov ****, they again explained to me that there is an issue with software and will replace the product.
Currently my second replacement product is with the service center for more than ** days.
Because of the repeated faulty products, I requested a refund, but the service center personnel denied the refund also behaving rudely.
Kindly help me to get the refund amount from Bose service center.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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