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bookmy show - Bookmyshow charged convenience fee

Viritha vanama filed complaint against bookmy show on Aug 19, 2019

Bookmyshow charged convenience fee which is illegal according to RBI. When I contacted customer care they responded by saying bookmyshow is bound by government rules but refused to provide supporting documents.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

bookmy show

5

Total Complaints

2

Total Resolved

40.00%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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