Red Bus - Booking not confirmed but amt got deducted from account

Soumya filed complaint against Red Bus on Dec 28, 2018

Hi,
It was happened with red bus booking not confirmed but the amount got deducted from my account, actually I paid amt through phone pay it was successful transaction and I called to bank and got information like it's got debited by my account.
And though I complained to red bus and even I called to red bus care, mail them but not even responing for my mail and cl also.
Can u please go through this and make my life easier as soon as possible bcz it happened last ** days before still didn't get any information please

Regards
Soumya

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Red Bus

126

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