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bhaskar sarmah filed complaint against OYO on Jul 7, 2019
We had booked rooms through oyo app with booking ID BPJX****,but when we reached hotel they denied check in from oyo customers.we had to check in directly.we did not get the refund from oyo which was taken while initial booking.
We have called the customer care for more than ** times.but except apology we did not get any solution.
Moreover they booked another hotel without our knowledge and consent which is very far.That too we got to know about the new booking in the evening.
What a horrible service and no solution to the problems faced by the customers
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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Even after cancellation of booking. Money not refunded yet.
I have booked an Oyo room today and made online UPI payment . The transaction was successful, money was deducted from my account but in the Oyo app it still shows payment pending.
I was denied check in at an oyo hotel after having a confirmed booking, I was told to pay extra to get a hotel room directly without a booking.