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Karthick filed complaint against Goibibo on Aug 25, 2019
I have booked the SRM bus ticket through Goibibo and it's a confirmed ticket. Booking date: **/**/**** time: **:** am IST. I was in departing location at **:** am IST and waiting for the bus for the pickup. I have waited till **:** am IST and no one shows up. I have also called customer care of SRM transport no one has pickup the call. I have called Goibibo customer care number and no use they don't have any contact details of SRM transport.
Due to this, I am not able to reach my home town and not able to see my mom who has been hospitalized. Customer executive is suggesting to look for an alternate option by myself.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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