Loading...
BASIL SWAMY filed complaint against ZOMATO on Jul 12, 2022
order ID- **********
We would like to inform you that the rider did not call us and rather called the place where the cake was to be delivered. They did not know about it as it was a surprise gift for them.
Instead of calling us, why did the rider call them? We never cancelled the order then why should we bear the loss. And on top of it, according to you when the order was cancelled, why was it picked up from the bakery and after talking to the rider that we have not cancelled it he took the product with him.
Why should we bear the charges?
It is clearly the fault on your /riders side and we expect a refund for the money spent on this order. Kindly look into it .
We are anticipating a favorable answer from your end after knowing the facts
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I registered zomato deliver partner for ***.* weeks there have no updates.Till now there can see profile under verification.They didn’t call me and they are not ready to resolve my issue
I orderd food in zomato i wait more than * hours but i didn't get my order money was refunded but what is the value of * hours they didn't respond alsoo
I orders a pack of ** items box but received only half of the items i reported this issue to the Zomato team and mailed too but no use I want my money back
I am writing to raise a concern regarding an order I placed through zomato platform on [**.*.**]. Despite the order being marked as delivered/completed, I did not receive the food. The payment for this order has ...
I had ordered food from Zomato and had made the payment before the order arrived but I neither received the order nor the refund. Please get me a refund.