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Joy Rebello filed complaint against Swiggy Bundl Technologies Pvt Ltd 125 on Jan 1, 2022
Ordered food through Swiggy ( Order #************) from hotel RNR on *st Jan ****. During the payment, the page got refreshed and took me to the page again for payment.
I have got two deductions for the same order (I have been billed for the same order). Also they delivered the same order twice which was of no use to me with new order (Order #************), as I already had order the same items in huge quantity.
When I contacted Swiggy Customer Care, they say they cannot help and only option is to cancel order with zero refund.
Why should customer suffer and pay double for website/app problem of Swiggy
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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