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MANAN NAGPAL filed complaint against Airtel Digital Tv on Feb 26, 2019
New rule of TRAI to select and pay for channels that customer wants to watch, is being neglected with Airtel dth. I am being forced to watch channels despite I haven't selected them. Also, these channels are intentionally placed multiple times in between normal channels and spoil TV watching experience. Airtel is giving the logic that channels like Naptol, ShopCJ, Ezmall, HomeShop** etc are free and hence cannot be removed.
If a channel is free, it doesn't mean. It should be imposed on the customer like this.
DTH Operator - Airtel Digital
Customer ID - **********
Complaint no. filed with DTH is ********
Date ** Feb ****
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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