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Kotak bank - Bank Deducted the amount from my saving account

Sana Shakir filed complaint against Kotak bank on Oct 31, 2023

Me Sana Shakir have a saving account in Kotak Mahindra Bank (Account No. **********) from last * or * years. Bank deducted Rs **,***/- from my account as a non maintenance charges with any notice or information. When I went to the branch Mr. Amit the branch head misbehaved and did not give me correct information and also did not help me. I need my money back & also i want to close my account . & Also need a apologist letter from the branch head Mr Amit.

My Bank details:

Kotak Mahindra Bank
Lower Ground Floor, Muncipal no ***/*,
Plot no * & *, Kamla Nehru Marg,
Chowk, Lucknow - ******.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Kotak bank

5

Total Complaints

1

Total Resolved

20.00%

Consumer Satisfaction

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