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BHARTI DEWANI filed complaint against Air india on Jul 7, 2020
Dear Sir / Madam,
Ref No. Flt. No. BOMAI*****/**FEB**/****GMT
To,
The Manager,
Air India,
Baggage Lost and Claim Department,
Sub: Mishandled baggage / Claim
Flt. No. BOMAI*****/**FEB**/****GMT (s) / Date (s): FD
Route: DUBAI TO MUMBAI
With referees to above, we are really very disappointed with the Air India Team and the working culture of air India staff.
No one is bother to reply or answer to any of my emails and calls. And my whole India trip has spoiled by air India due to delay flights and baggage lost. This was my big mistake to travel by AIR INDIA.
Any way I will not repeat the mistake again to select AIR INDIA.
Details of travelers are mentioned below.
Booking Reference:
YW*W* Eticket #
MRS BHARTI DEWANI *************
MR BHARAT KUMAR *************
MISS MANYA MOOLCHANDANI *************
MSTR SHIVANSH MOOLCHANDANI *************
Kindly Note, ticket copy I have attached with this letter.
Original boarding pass & lost baggage tag has been taken by air India’s staff at Mumbai airport while issuing ORIGINAL Property Irregularity Report.
Below list of items in the baggage and value of each item and the value of the bags (s) = TOTAL WEIGHT OF BAGGAGE IS ** KG
*. Moroccan Argan Oil Shampoo Conditioner and Hair Mask | Sulfate Free Organic Gift Set – AED ***/- IN INR@**.** = ****/-
*. Suitcase Value= AED ***/- = ****/-
*. Cosmetic & Clothes Value AED = **,***/-
*. Dry Fruits & Chocolate = ****/-
Total Amount ----------------
INR **,***/
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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