Loading...
santosh kumar filed complaint against Airtel on Dec 27, 2023
I (Santosh Kumar) carry a family post-paid connection with AIRTEL on mobile number ********* and my parent mobile numbers i.e ********** & ********** are also linked to my account.
Last month On **st November they were travelling to US and I had activated following one time plans for international roaming as per my choice.
*. **** plan on ********** for ** days. ( activated on **.**.**)
*. *** plan on ********** for * day. (activated on **.**.**)
Without my consent, Airtel has renewed *** plan for * more day on ********** last month. I raised a complaint (ticket id : **-*************) last month and explained the issue in detail over telecall also. However, airtel didn’t adjust the billing and I decided to repay it considering it as one time mistake.
To my agony, I received a rude shock along with this month (Dec **) bill, without my consent airtel has again activated *** daily international roaming plan on ********** for ** days and inflated my monthly bill to Rs. ****.
I would like to submit that I have not requested for any renewal of international roaming packs apart from above mentioned durations and hence Airtel cannot bill me the international roaming packs. Airtel should have informed the customer of such charges immediately after activation. I consider this as completely unethical and illegal.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I am using Airtel Fastag for a long time but recently they suspended my Fastag due to non-completion of KYC for which I was not informed in advance. After that I completed the KYC of Fastag on **.**.**** but till da...
I recharge ₹** for * days on this Number **********. It deducted the money but the recharge didn't get into my number and the message came.
I have recharged my airtel prepaid number with *** with unlimited * G data but i m getting only * gb data
Initially I approached for a broadband connection and I made an payment ,my area network manager came and said it's not possible to give connection and he cancelled it's been a ** days but still I didn't receive any...
Hello, my self pankaj jhabak, have taken a wifi connection of airtel of amount ****.** for * month in my office no.*** at milagro milestone complex vesu,surat. the sales man name kelvin his mob no. **********...