Epfo - Authorities negligence on EPF transfer for last 1 and half year inspite of several grievances rais

Incumbent : Nirmallya Ghosh
UAN : ************
On **.**.**** a request for EPF transfer was made from EPF A/C number GNGGN***************** to EPF A/C number MHBAN***************** an amount of Rs.*,**,*** through NEFT on **.**.**** from organization HCL Technologies Ltd to Accenture Solution Pvt Ltd.
On **.**.**** it was informed by Gurgaon EPF Office that transfer process was complete (Transfer out) against claim id - GNGGN************. At the same time Bandra EPF office reported that EPF transfer in was completed against claim id- MHBAN************, **.**.**** (All those communication was made through EPF site)
How can it be possible???
Moreover the transfer amount has not reflected in EPF passbook. Finally Annexure K was collected from previous organization HCL Technologies Ltd. After that several grievances were registered in EPF portal (Grievance No. - BANIV/E/****/*****, BANIV/E/****/*****) requesting to resolve the matter along with Annexure K, but every time Bandra EPFO is showing their negligence and closing the matter by refereeing the case to Delhi Head Office. Statement of Bandra EPFO is - “inform you that the amount as per Annexure K is not reflected in this office record. Hence Annexure K towards transfer of fund forwarded to Head Office, New Delhi for verification, confirmation and reconciliation of transferred amount and other details.”
This type of harassment is going on for last * and half year. Suddenly on **th June, **** (????) (Grievance Reg. No. BANIV/E/****/*****) EPF department informed that – “PF transferred amount is Rs.*,**,*** received by the office and same will be credited and reflected on beneficiary’s current PF account shortly”.
Now, the question is “shortly” means how many days?
Again, on **.**.**** another grievance was registered against non-payment by the PF department. On same day **.**.**** PF department responded (Reg. No. BANIV/E/****/*****) that “ the transferred amount of PF is not reflected in their office record and Annexture K is forwarded to Head Office, New Delhi.
Then what is the relevance of the previous mail. How long I have to wait and watch such comedy show. No body is looking into the matter and showing any kind of responsibility. EPFO is not working at all and simply passing the matter from one department to other giving excuse of the present pandemic situation. Such type of activity clearly proves incompetence and worthlessness of EPF department. I am afraid of losing interest on the transferred amount due to callousness of our esteemed EPFO.