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Grofers - Amount paid on 22 amount not recd yet

ANKIT SRIVASTAVA filed complaint against Grofers on Jan 8, 2022

I ordered multiple items from BLINKIT (formerly known as GROFERS) on * jan ** for Rs ****/- but i did not recd even a single item till now. on * jan ** i requested and complained to customer care * times but they did not do anything and save their delivery boy. as per BLINKIT delivery boy he dropped all the items outside the main gate and he did neither call nor sms me. how do i know he dropped the item. BLINKIT customer care told me they were unable to raise complaint number due to BLINKIT policy.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Grofers

30

Total Complaints

16

Total Resolved

53.33%

Consumer Satisfaction

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