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Shidtharth Karunamoorthy filed complaint against Swiggy on May 12, 2019
My * of the orders got cancelled for different reasons from April **th to till date. For none of it, I have received the refund. But got the SMS saying the amount is refunded but I can't see it hitting my account or Amazon pay. I am trying to catch up customer care service but there are no people getting connected there.
Such a bad experience with Swiggy. Me being a techie guy, I feel it may be some technical glitch too. But when the SMS is sent and amount not credit is such a bad case and I could never able to catch up customer care executive. This is another most disappointing service.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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