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Flipkart (ekart) - Amount not refund or product not replace

Puneet filed complaint against Flipkart (ekart) on Aug 8, 2019

I purchase a mobile phone from flipkart on ** July I raise a complaint against my defective mobile phone on * august. There are so many problems like hanging,automatically switched off, lacking but they don't replace my mobile yet, yesterday delivery man call me and said that your products will delivere tomorrow blw * am to **am & now I am unable to contact a delivery man today at * pm I talk to a customer care they told me I will sending you a mobile number to connect a delivery man but they don't send me a number Or other delivery information, they said that every time your mobile deliver tomorrow between *AM to *PM PLZ HELP ME I AM REALLY FRUSTRATED TO TALK TO A CUSTOMER CARE SO SO SO MANY TIMES

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Flipkart (ekart)

10

Total Complaints

5

Total Resolved

50.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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