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mehardeep s filed complaint against Swiggy on Oct 25, 2022
On the **th Oct ****., I ordered from swiggy (ORDER ID - # ************) through online payment via paytm (Txn ID :- ***********)
the payment was successful and the order placed successfully.
But later i received a call from swiggy customer care saying " there is an issue with the server and payment was not received and pay to delivery person , your paid amount will be refunded in *hrs ". I paid again to the delivery person via phonepe (UPID: **********@paytm).
It's been more than ** days since I haven't received my paid amount of rupees ***/- . I have been raising the complaints in swiggy chats multiple times regarding the same issue. but haven't resolved the issue. and I also called swiggy delivery person multiple times regarding paid amount but haven't responded.
I have mailed to swiggy support multiple times. But haven't resolved the issue
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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