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Reliance smart bazar - Amount deducted online two times but refund not received

Tarun Arora filed complaint against Reliance smart bazar on Mar 16, 2024

Dear team,
I have paid two times of rs. ** for buying a amul butter by Kotak digital rupees.
After deducting my payment there employees said we have not received amount your payment will refund with in ** hours please pay again,
I paid again ** RS. but they said same statment again.
Then I paid third tym payment by gpay to buying amul butter and manager said your amount which was deducted two times (**+**) will be refund but there is not a single response by there side . I had all payment screenshot also .
Please help to refund my *** rs.which was deducted on ** Jan ****.


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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Reliance smart bazar

7

Total Complaints

6

Total Resolved

85.71%

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