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Reliance Trends - Amount Debited twice for single bill

Vijay Malothu filed complaint against Reliance Trends on Jul 20, 2023

On **-**-**** i have made a purchase from trends store Sagwara, Rajasthan for an amount of **** vide Txn#** for that i have made a payment through debit card (Last * digits ****) with Transaction reference number ************ but your store manager told me that the transaction was failed and asked me to make payment again at next counter. I have again made the same payment from another account through UPI vide reference number************ after that bill was generated. But the amount Debited in Both the cases and generated the bill for UPI Payment reference number************. Now it is clear that there is no bill generated for PoS Payment which I made through my debit card. Then what is your problem to refund the amount. you are once again requested to Refund back the amount

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Reliance Trends

25

Total Complaints

11

Total Resolved

44.00%

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