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Lightrings - Amount debited but payment not completed no refund yet

Arnav Malhotra filed complaint against Lightrings on Feb 14, 2025

Hey there. I placed an order on * feb, recieved a cancellation soon after. I haven't recieved my refund still, it has not even been processed and not updated on shiprocket and other sites. I want my refund asap

Confirmation message:
Hi Arnav Malhotra, Your order from Light Rings with order number LR***** is confirmed. Powered by Shiprocket.

Cancellation message:
Dear Arnav Malhotra, your payment for Light Rings could not be completed. Any amount if debited from your account will get refunded within *-* business days. Powered by Shiprocket

Confirmation message from codfirm:
Hi Arnav,

Thank you for shopping with Light Rings. Your order has been received and should get delivered to you in the next * - * days.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Lightrings

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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