Geeta Sonkar filed complaint against bigbasket daily on Apr 25, 2026
I was trying to buy a product from bigbasket. I made the payment online through my icici netbanking. But the money got debited and my order is still now processed by bigbasket. They said the payment failed but the money I had is debited from my bank account. Kindly look into this and give a resolution.

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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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