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Jaanvi Parvatkar filed complaint against Amazon India Pvt Ltd on Nov 26, 2020
I purchased * Tabs from Amazon in June for my kids online School
The tab stopped working in **-** days and the return window had lapsed.
It's been * months since I'm following for a replacement for the detective product. Customer service is just pulling time
In *nd case Amazon issues me a cheque during covid period (June ****) which has no details for what reason it has been issued and which I receive in August n the validity is untill September (*months)
Now when I call customer care for validity update they ask me the details which Amazon never gave
But can't verify it with details that belong to the company that is mentioned on the cheque
Hold time * hrs at **mins gaps
No solution given
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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