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Priyanka Singh filed complaint against Amazon on Jun 27, 2018
I had to receive an order today.
They lied I was unavailable
Then they said don't worry would deliver it by tommorow
I asked for the escalation line they didn't provide.
I asked for the ticket number, still nothing.
Last thing answered was it's all internal nothing is provided to customer agaring their policies.
So need my answer for pathetic customer service and also with why was it not delivered on the first place
Lastly MR. Himan(CS Supervisor) had a rough talk and he lost his teamper over the call.
* times I had to inform how he should talk to the customer.
Please listen the recorded call as well.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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