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Magicpin - Already redeemed GV assigned to me

Rajat Khosla filed complaint against Magicpin on Jul 25, 2024

Purchased reliance mart GV on **/**/**** from magicpin. But when I went to billing center for the redemption of GV , it reflects as already redeemed. Multiple calls done to Magicpin but they are saying to wait for ** hours but now it is almost * days but I have not received any resolution and customer care team is increasing the time day by day. There is no contact number for customer where they can directly call them. Only mail ID or app is given but they are not providing any resolution.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Magicpin

44

Total Complaints

35

Total Resolved

79.55%

Consumer Satisfaction

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