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Anoop Shivalingappa filed complaint against Yatra.com on Jun 21, 2022
I had booked two flight tickets through yatra.com from Bangalore to Bangkok on **/**/****. The tickets were cancelled by the airline on **/**/****. I approached Yatra.com for a refund through calls and mails. I have been getting the same answer that the refund will be initiated in **-** days and yatra.com is waiting for a refund from airline . But it has been clearly mentioned in the airline's website that, if the ticket is booked through a travel agent, the refund should also be initiated by the agency . I had bought the travel insurance from yatra.com foreseeing the circumstances like this. But even after trying for six long months for a refund I have been getting the same answer. I have suffered a lot mentally due to this. I have attached the ticket, cancellation mail from the airline and conversation mails from Yatra.com. I request Voxya.com to process my complaint and raise the issue with yatra.com to resolve it as soon as possible.
Thanks and regards
Anoop Shivalingappa
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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