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Avinash Sirsath filed complaint against Air India on Apr 9, 2021
Air India has been delaying our refund on the flights which have been cancelled by the Airlines due to the ongoing COVID** Pandemic. It has been ** months now and we have not been able to get a refund on our tickets. The only option Air India has allowed is to keep the tickets open. Given the current scenario, it is highly unlikely the borders will be open between Australia and India this year or the next. It is unfair for the Airline to hold our money for ** months already and don't know how many months more. I am in urgent need of this money to finance my new home here in Australia. Need help in getting my money back from the Airline. I have booked these tickets via a travel agent who have been chasing the Airlines for a while now but no one within Air India is bothered to look in to the refund.
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