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Prasad Raktawade filed complaint against Goibibo on Nov 24, 2021
Goibibo has charged me cancellation charges for my airfare which was cancelled and there was no cancellation fee charged by AirAsia airlines . AirAsia has paid rs. *****/- in full but Goibibo is not paying.
They are not answering to emails, nor is their customer service worth calling. No one to answer the call.
As per Airlines rules, there is no airline cancellation charges but still goibibo is charging the amount. It was advised by the GOvernment that no charges should be cut as the flight was cancelled ue to COVID by the airlines itself.
I want my money back from them.
Please help
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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