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Big Basket - Account deactivated

Adil filed complaint against Big Basket on Jan 23, 2024

My order was cancelled I don't know what was the it's said tried reaching so they will deliver on the next slot but there was no call from delivery partner and on the delivery slot it's said I have cancelled the order but I didn't cancel it .
And now I am seeing my account is deactivated I don't why I didn't cancel my order it's the mistake of delivery partner and my account is banned.
Please see my request
Thank you

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Complaint Status

Resolution Demanded:

Apology letter from company

Big Basket

45

Total Complaints

20

Total Resolved

44.44%

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