Loading...
Joice Peter filed complaint against Air India Express on Jan 18, 2023
I had booked a flight ticket from CNN to KWI on ** January ****. (Flight No. IX-***)
Unfortunately, yesterday afternoon, on ** January ****, ** hours before departure, I received an email from Air India Express informing me that the flight was cancelled and was asked to contact the city office for rebooking.
I called Air India Express Kannur City office on *********** and Air India customer care on *********** to rebook the next flight from CNN to KWI.
I was informed that the next flight is on ** January **** which is * days away from the booked date, ** Jan ****.
However, I do not want to opt for the same, as I will incur financial losses and probably face problems with my job, due to the delay.
Further, my visa is expiring on * Feb ****.
The second option which was provided was to get a refund for the ticket for which I had paid INR **,***.
I checked for other flights departing from Kannur Airport and found that Go Air has an early morning flight on ** January ****. But the ticket rate is INR **,***.
This means, I would have to wait for another day and spend an extra amount of INR *,***.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I am writing to express my extreme disappointment and frustration regarding the experience I had with my recent booking on flight IX *** with booking ref YVCK*L scheduled for **th June **** at **:** hours from Riyad...
I was booking air ticket from Muscat to Delhi on **th Nov from Air India Express site. At the time of making payment, it shows a notification as transaction is unsuccessful but about had been deducted from my accoun...
My flight was Trv-mct on *th may **** cancelled by air line due to operation issues.so I requested refund my amont but airline rejecting my request
I had cancelled a ticket with air India express within ** hours of booking it and the flight was scheduled ** days later from the day of cancellation. I was supposed to get full refund as per DGCA rule... But have r...
My Air India Express flight from Guwahati to Delhi was delayed by *:** hours which made me miss my connecting flight from Delhi to Udaipur. I had to book a new flight as it was important I make it for my meeting at ...