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OneAssist - 15 day repair Guarantee not Honoured

Yogesh Ashok Jain filed complaint against OneAssist on Apr 6, 2023

The One assist insurance was taken when i purchased the TV and now that i have raised a claim for the repair, they are taking days to resolve and even deliver the TV after repair back to me.
They have also surpassed their ** days TV resolution guarantee and as per the agreement they should be either giving me the money to buy a new tv or replace a similar tv. And no updates are being unless i call them. Always i hear that we will check with the area service manager and try to resolve it asap.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

OneAssist

18

Total Complaints

10

Total Resolved

55.56%

Consumer Satisfaction

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