Loading...
Absar Shaik filed complaint against Swiggy on Jun 14, 2024
On June **, ****, I went to Dadu’s Sweet shop near Paradise Circle in Secunderabad and ordered * KG of sweets through Swiggy to avail Swiggy Lite benefits. I provided the same sweet shop address for delivery as I had an upcoming outstation journey in ** minutes.
Hence, I requested the sweet shop management to directly provide me with the order, but they refused to give it to me as Swiggy’s delivery driver acceptance is required, then immediately i called Swiggy’s driver and Initially, he said he would arrive in *-* minutes, but later he said he could not reach due to traffic and my bus would leave.
Hence, I messaged Swiggy customer service to cancel my order and refund my money, and they cancelled it without giving prior notice that there would be a ***% cancellation fee.
Now, initially no body is responded from Swiggy on refund but after so much struggle now they are saying they will not refund as cancellation did not happen within a minute time.
I need justice in this case.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
The delivery guy called from the swiggy number and asked me to provide the otp as the restaurant was denying him to hand over the order until he gives them the otp now a swiggy generally does not provide otp for our...
I already told swiggy when I mistakenly placed order and want cancellation immediately but they did not cancel my order and levied me a charges of Rs ***. Please provide me resolution..
I had ordered "boAt Airdopes *** Elite ANC w/** Hrs", and upon receiving the package, I noticed that the box was unsealed, and the item was missing. This was very disappointing, as I was expecting a sealed and intac...
they gave refund but food was unavailble to reorder when asked for compensation they denied as per policy and when i informed of filling complaint they gave ** rs coupon for my * hours of wait with no food. This...