Godrej Interio - Attention Mr Adi Godrej Sccm Mr NEERAJ BHARDWAJ

would like to highlight the pathetic service experience I have been getting after spending approximately * Lakhs with Godrej Interio.

The pain starts in the month of July’** when I have taken one wardrobe, one king size bed, one dining table, one mattress and * pillows worth INR *,**,***.** considering after sales experience would be good as compare to the other local companies however, your dealers proved it wrong and it’s becoming a nightmare for me.

I have paid the full amount for all the products I have bought, no EMI.

Refer the mail trail below wherein your Kumar Enterprise is giving a WOW experience to your customer in your name, your brand is at a toss. The Door of the wardrobe got scratches on the first day itself as it got moved from the channel and we proactively informs your team in the month of July’** NO RESOLUTION TILL DATE.

I have bought mattress from you which is not appropriate and not in line with the width and length of the bed, this is just amazing. Guess what, we have logged an complaint and with no surprise, NO RESOLUTION TILL DATE. Just getting below email with no resolution.

It’s been * months and I am not able to get any resolution and chasing your dealer. My wife is also trying to get an update however in return your executive told her “App Direct Godej me baat kar lo” I mean how can you speak to a lady in such a manner ???

Hope you can feel the anger while am writing all this you for your notice.

Now you have two options, *st- take all your products back from my place and refund me my entire amount with interest. *nd - replace the wardrobe door and replace the mattress without any further delay.

The reason why I have highlighted this to you so that you will have a flavour what your customers are getting. * months and am still waiting for the day it gets resolved.

Feel feee to reach out to me @+**-***** ****** in case you need any bill copy or any other details.


Frustrated Customer
Neeraj Bhardwaj