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Eureka Forbes Dr aquaguard - Re Return Cancellation Change Request

Suraj Sukla filed complaint against Eureka Forbes Dr aquaguard on Jul 13, 2020

Hi,
Please find the below end of the mail which i purchase two different products from Eureka forbes details

Actual happened
Sales Executive guy from Eureka Forbes, His name is Naveen he made me fool and convinced me to purchase * Eureka forbes water purifiers
*) Nrich HD UV
*) Green RO

Hemanth is a manager for that sales team. He blocked my number and attended calls from different numbers and once he identified my voice and disconnected the call after * mins my number went into his block list.

Find the below mentioned product and details

First product "Dr. Aquaguard NRICH HD UV Water Purifier"- Customer id- **********

Purchase on *th Jun'** i wasn't satisfied with this product so i cancelled on **th Jun'**. As Naveen said, money will get refunded within * working days, Now it's almost ** days.

i haven't received money yet, before cancellation he made me to purchase Second Product

Second Product " Dr. Aquaguard Nrich HD Green RO Water Purifier"- Customer id -**********
Delivered on Sat, **th Jun'** i spent **K on this Product quality and service is not as per the Expectation.

i decided to break my chain with eureka forbes due negligence of response from Hemanth and Naveen.

I never found this kind of behaviour from anyone, I cancelled both products.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Eureka Forbes Dr aquaguard

22

Total Complaints

10

Total Resolved

45.45%

Consumer Satisfaction

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