Zoomcar India Private Limited
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Complaints
Zoomcar India Private Limited - ZOOMCAR Farud Open
Hi team, Myself Shubham Chandrakant Thukrul with Zoomcar no.********** . Recently i booked the MG Astor AT petrol from zoomcar for **th May **** *:** AM to **:** PM , The host has given the location of : Dreamers Hair Studio, H **, bes...
May 12, 2024 by Shubham Thukarul
Zoomcar India Private Limited - Booking cancelled but refund not done Open
I made a booking on **th April for * Days car starting from **th April to **th April for which they have billed and I made payment of ***** on **th booked a *seater SUV***. But on **th April just few minutes before delivery time they called and...
Apr 21, 2024 by Kalyan Chakravarthy
Zoomcar India Private Limited - Refund not done Closed
I have booked a car on zoomcar app on March ** **** and I have paid my amount also. But I haven't received the car which I've booked. So kindly look into this issue and help me to sort it out as soon as possible and also I've to get my refund b...
Apr 18, 2024 by Fouzul Ameen
Zoomcar India Private Limited - Cancellation Refund applied Unwillingly Open
I booked a Zoomcar and paid for the car, as the payment got deducted I received a message that my booking is cancelled and I've been charged due to cancellation policy. I paid total amount of ₹**** and what they are refunding me is ₹****. I...
Jan 25, 2024 by Syed Rushdan Ali
Zoomcar India Private Limited - Refund of booking Closed
I booked a car on zoomcar but they did not provide any car and do not connect to me yet for refunds and my issues ...
Dec 30, 2023 by VISHAL DHANKER
Zoomcar India Private Limited - Payment not Received Open
I have not received a payout for the completed booking several times I issued a raised and provided a bank statement but there has been no response from ZoomCar. *. Ticket ID: ******* ID JPSNIL*IG Amount: ****.* *. Ticket ID: ******* ID JPSN...
Dec 30, 2023 by Ritesh Singh
Zoomcar India Private Limited - Car not available yet the full amount is charged Open
I had booked Zoom Car at Goa from **th Dec to **th Dec'**. The car was not available at site and the nos provided were not reachable. Further though I have raised a support ticket with Zoom there has been no response. The fees for the rental ha...
Dec 29, 2023 by Hariprasad Shetty
Zoomcar India Private Limited - Car stolen damaged and abandoned on Highway road Open
I'm a host on Zoomcar platform, my brand new car was stolen by one of the guest on zoomcar platform in the name of fake booking, parts stolen and stripped off and car has been left crashed on the road. I have been trying to make contact with zo...
Dec 21, 2023 by Chidvilas Putta
Zoomcar India Private Limited - Issue With Refund Closed
I have booked a car via zoomcar. As per cancellation policy , I am eligible for ***% refund on cancellation if I cancel it ** hrs before the booking time. No I am trying to cancel it via app before ** hrs but still the partial refund with **% i...
Dec 17, 2023 by Pranav Vaidya
Zoomcar India Private Limited - Vehicle not return from Zoomcar Open
My car was stolen from the Zoomcar Platform, Losing my car has caused significant financial and emotional distress. On **th September **** They called me and asked me to attach my car with them and after that my car was stolen because of them...
Dec 14, 2023 by Mukesh
I booked a car in Goa from *th Nov'** till *th Nov'**. Booking Details - JPSNIMGN*. The car was returned, the trip was over, received the refund amount, but have not received the Tax Invoice till date. Have tried to reach out to Zoomcar custome...
Nov 24, 2023 by SHANTANU NARVEKAR
Zoomcar India Private Limited - Refund of my money Closed
Sir, I had booked a Zoomcar on ** Oct **** on its app. But I could not verify the required details essential for taking the service. So I contacted the consumer care number of Zoomcar. The automated call told that a representative will take the...
Nov 01, 2023 by V Balaji
Zoomcar India Private Limited - Refund amount is not returned as per agreement Closed
I have raised several dispute for my fastTag toll charges in which the company has assured it can be claimed after the raid. It was total of Rs.**** for my fastTag toll charges to be refunded and the company is saying some unknown reason an...
Jun 07, 2023 by TDB Gautham Kumar
Zoomcar India Private Limited - Toll Amount Not refunding Open
I have booked ZoomCar on Wednesday *rd May **** *PM to Wednesday *rd May **** **PM Booking ID: JPSNC**SX. Toll amount is not refunding which was discussed before booking. Fuel was by me that is ok. I have uploaded all legal bills after completi...
May 26, 2023 by Mohd Tahir
Zoomcar India Private Limited - Irrelevant charges imposed Open
Car had been breakdown and I returned the car to the owner wirh ** litres of fuel and after that no help was provided by zoomcar instead they imposed an irrelevant charge of *** rupees....
Apr 12, 2023 by Aniket Singh
Zoomcar India Private Limited - Wrong Penalty charges Closed
Without any reason they are deducting my money of * earnings by saying penalty. ...
Jan 28, 2023 by Nitish kumar sahu
Zoomcar India Private Limited - Car damage Open
My Car got damaged by Zoomcar client * months back. Still i am not getting response for my mails. I had spent Rs. ******/- and got insurance claim for Rs. *****/- *nly. ...
Jan 24, 2023 by Venkatesh
Zoomcar India Private Limited - Traffic Challan payment Closed
Traffic Challan payment is not paid by zoomcar.there are * challans on car and the amount is ***** which is not paid by the zoomcar.Customer care support is not giving response to me....
Jan 05, 2023 by Mayur Jain
Zoomcar India Private Limited - Fake charges and payment issue Closed
For booking JPSNCIO*Z . First of all invalid charges were applied which is worst then later got message on whats app that legal charges will be applied so thought to pay first and then I proceed legally about invalid charges but I am not able...
Dec 20, 2022 by Khaleelullah khan
Zoomcar India Private Limited - Defective car was provided and refund not issued Open
I Have Booked A Zoom Car For **th September With The Booking ID: JPSN*FIFW... Upon Going To The Pick Up Location...I Found That The Car's BRAKE Is Not Working ...I Contacted The Customer Support And He Admitted That Car Has Brake Repair Issue ...
Oct 30, 2022 by Anjaneyulu
Zoomcar India Private Limited - Psychical Mental Herrasment Closed
Recently I hired a car from Zoomcar, in the details I read about the insurance but somehow *cm of paint was removed while using the car and when I returned the car the host fracas me and asked me to pay **** rupees, he called his fellow his loc...
Oct 21, 2022 by Shubham Mudgal
Zoomcar India Private Limited - Sub Standard service and refusal to honor reimbursement expenses Open
We had shared the invoices and images with Zoom car team after our trip ended on *th Sep for reimbursement of Rs. *,***/- towards replacement of * car tyres due to tyre burst during our trip , we didn't get any on ground support despite their a...
Oct 15, 2022 by Atul Jain
Zoomcar India Private Limited - Payment not received Open
my car for serving for a booking and the next booking was cancelled automatically as the customer extended his booking .but the penalties where charged on me because of which my all next payments got charged for penalty I got no money and also ...
Sep 11, 2022 by Shubham singh
Zoomcar India Private Limited - Refund not credited Closed
The services booked on zoomcar was later cancelled and the money related to this is never credited to my account. When I am raising tickets they are lying from last two months that they have issued the refund....
Aug 17, 2022 by Aditya Maheshwari
Zoomcar India Private Limited - I have booked the zoom car but not get refund Open
I have booked the zoom car on **/**/** at * :pm to **/**/** at *pm i have uploaded the picture on zoom car and start my journey and on gurgaon toll I have noticed that fast tag have no money so I have recharge the fast tag *** with Paytm ...
Jun 14, 2022 by utkarsh chaturvedi
Zoomcar India Private Limited - Zoom Car Not Providing the Bill Invoice Closed
I had availed a car rental service from Zoom car starting date being **th May @ *.** AM till **st May @ *.** PM. The total amount paid for this service was INR ****/- Since the end of service, I have been requesting Zoom Car to help me with ...
May 27, 2022 by Pankaj Chitgupkar
Zoomcar India Private Limited - Zoomcar Damaged My Vehicle in Booking ID Open
I am a Zoomcar Host and there has been Heavy Damages which Happened in Booking ID JPS*CDVN in which Zoomcar used my Vehicle for booking I am also attaching the bill of the Total Cost involved in Fixing the Damages to my Vehicle and the Damag...
May 25, 2022 by Shashank sah
Zoomcar India Private Limited - Zoomcar Not returned my Vehicle Open
My vehicle was booked from Zoomcar who took the vehicle and ran away. Attached are the customer details and his contact number: Customer Name:Madhusudhan RAO T Customer contact number: *********** Customer Image :- *.jpeg (attached) A...
Apr 13, 2022 by Shashank sah
Zoomcar India Private Limited - False penalty Closed
this is an serious issue , i was informed by your app that car was in my location but it wasn't in that location then contacted customer care service for help, they have informed me the exact location which was ** km away from my home when i ...
Feb 18, 2022 by Ashutosh Shaw
Zoomcar India Private Limited - Zoomcar Refund pending since June 2020 Closed
Availed the services of ZoomCar in June **** and waiting for the due refund as per commitment within ** days, but now we are in April ****, almost ** months and every followup results in a standard message"Please accept our deepest apologies fo...
Apr 05, 2021 by Vivek Raj
Zoomcar India Private Limited - Zoomcar bills not refunded Closed
I booked a vehicle in zoomcar but after completing the ride, they didn't refunded the fuel charges It's over more than **days working days, still refund not initiated. Booking id: JPS*NNSEX Amount to be refund: Rs **** ...
Mar 29, 2021 by Vinod Bathi
Zoomcar India Private Limited - Refund not received Closed
I took * day zoomcar rental on Sep **th ****. Paid for fuel. My refundable security deposit and fuel reimbursement has not been refunded yet. It's been more than * months now....
Mar 27, 2021 by Ashokkumar
Zoomcar India Private Limited - Zoomcar Refund Closed
Booking ID: JPS*NYJ*Y I have a pending refund from Zoomcar since **th May, ****. I have tried to reach them multiple times since then and initially they would say it would process after the lockdown. But now its going to be a year another * mo...
Mar 25, 2021 by Cedan Christopher Misquith
Zoomcar India Private Limited - Refund amount is due since 100 days and no customer support Closed
Dear team, We made two bookings in Zoomcar on **th December and we are still awaiting for refund amount from the zoomcar team. We tried to reach their customer support number multiple times and all the attempts are in vain. We tried to re...
Mar 19, 2021 by Mandavilli Shankar
Zoomcar India Private Limited - Refund not Processed in Stipulated Timeline Open
I booked a zoomcar on November **, **** for two days, I returned the vehicle without any damages within the scheduled time. I paid Rs. **** as security Deposit for the vehicle, it was to be refunded within ** Days of booking completion. Zoomcar...
Mar 17, 2021 by Pranjal Agarwal
Zoomcar India Private Limited - Refund not initiated Closed
I've booked Zoomcar on *th jan and almost around *****rs amount was pending for refund... I was said I'll get refund within ** days... But it's been more than * months already. I'm a student and don't have a job yet, i don't have any source of...
Mar 17, 2021 by Arjun
I made a booking on **th Sep-**** for a self-drive rental car with Zoomcar India Private Limited, Bangalore (hereinafter to be referred as Zoomcar), and the payment for the said booking amounting to INR ****/- was made. The car was used and ...
Mar 17, 2021 by Aashish Agarwal
Zoomcar India Private Limited - Zoomcar refund Closed
My previous * zoomcar refunds is pending for * months , Booking id : JPS*N*M*M - ** jan (Amount -***), JPS*N**F* - ** Jan ( *** ) , JPS*NX*AX - * Jan (***). Total amount is ****/- Now my credits worth (****) has been automatically debited in mu...
Mar 17, 2021 by Aditya singh
Zoomcar India Private Limited - Refund not Initiated and 2 months completed Closed
I have made the booking in Zoom car and canceled the booking they initiated the re fund of Rs.**** and Again made booking on correct date and Fuel charges are yet to refund the charges are *** rupees. * months completed of booking made, as ...
Mar 01, 2021 by Hari Prasad T
Zoomcar India Private Limited - Zoomcar refund scam Closed
I have booked zoomcar with booking I'd JPS*N*JDT and cancelled on the next day due to some personal reasons . But still from last * months I didnt get my refund....
Feb 28, 2021 by Sainath
Zoomcar India Private Limited - Zoomcar refund request Open
I an waiting for my refund from ** jul, ****. Every time I contact them, they provide me with new dates for refund. Also Zoomcar removed their customer care number, so its really difficult to contact them. Booking id : JPS*N*WCN Amount pendin...
Feb 27, 2021 by Sudhanshu agarwal
Zoomcar India Private Limited - Amount detected from credit card after of subscribtion ended Open
I have subscribed zoomcar on February month ****. After lockdown in june month my vehicle has been terminated. I have cleared all payments. In june month three bookings i got from zoomcar service. In that bookings vehicle parts has been theft...
Feb 25, 2021 by Vakala Tarun kumar
Zoomcar India Private Limited - Zoomcar not refunding my deposit money Open
My deposit amount has not been refunded for almost * months from now. I have repeatedly approached the company multiple times via email, via app, and via a google play store app review, till now my money is not refunded. ...
Feb 23, 2021 by Anilkumar Ramisetty
Zoomcar India Private Limited - Security amount not refunded for 4 months Open
ZoomCar booking with ID: JPS*N*ZMZ was done and completed duly on **/**/****. Final settlement of Rs. ****/- was supposed to be returned in ** working days and it is around * months and no communication has been initiated from the Zoomcar side...
Feb 23, 2021 by Arjun Dhar
Zoomcar India Private Limited - Refund not received for cancelled booking Open
I have cancelled my booking on ** sept JP***. After multiple reminders and calls, I have not yet received my Rs.****/-...
Feb 14, 2021 by Parag Bhise
Zoomcar India Private Limited - Refund Open
I had booked a car from zoomcar on **th December ****, it's almost *months, still they haven't refunded the amount back, Even though i had spoke to them few times regarding my refund status but they didn't reply a single mail which i had been ...
Feb 12, 2021 by Ranajit Biswas
Zoomcar India Private Limited - No Refund for More than 3 Months Open
I booked a car through Zoomcar App on *st Dec ****. However due to some reason I canecelled it in next ** mins. They took cancellation charges of Rs ***. That was written & acceptable. Booking Amount Rs **,***. However its *rd month, I have yet...
Feb 05, 2021 by Shyam Maheshwari
Zoomcar India Private Limited - Zoomcar India not processing refund Open
I made a booking with Zoomcar India which was cancelled by Zoomcar on **st Dec'** due to unavailability of vehicle. The TAT of ** working days as per their policy is over but still the refund has not been processed....
Feb 04, 2021 by Sumeet Banerjee
Zoomcar India Private Limited - Zoomcar refund not processed even after 8 months Open
I had cancelled my zoomcar booking with # JPS*NOVAC on May *. I have a refund pending of amount INR***** with zoomcar. As per policy terms refund should be complete in maximum ** days. Zoomcar has already overshot this limit by * months....
Jan 29, 2021 by Ankit Garg
Zoomcar India Private Limited - Refund not received since Open
I have cancelled the trip on **th April **** as my trip got cancelled due to lockdown, still waiting for refund, every-week I call they tell me next week, it's more then **month, called more then ** times, dropped numerous mail, still no update...
Jan 20, 2021 by Pradeep Nayak
Zoomcar India Private Limited - Zoomcar refund is not processed Open
I have made two bookings in October and one is completed and another one is cancelled for those two bookings Zoomcar commited refund for Rs.**** and SLA for refund is ** days . But now it crossed more than * months since I have not received my...
Jan 19, 2021 by KARTHIKEYAN
Zoomcar India Private Limited - Refund for 3 bookings pending Open
I had booked zoomcar in December **** and cancelled it twice for which refund is not given. Third booking was the actual and from there fuel refund is pending. So, a total of * bookings amount is pending for refund and zoomcar is not respondi...
Jan 17, 2021 by Shikha
Zoomcar India Private Limited - Cancellation Refund held by company beyond policy time is over Closed
I made booking for car rental and also did * cancellations. As per their policy after all the deduction my refund amount is due total **,***/- for * bookings. This should have been paid as per their policy within ** days. But still not paid aft...
Jan 17, 2021 by Arvind
Zoomcar India Private Limited - Refund for security and booking amount Open
I had cancelled zoomcar in the month of july and it's been more than * month they are not initiating the refund the refund. I mailed them several times and still they are not taking any action. I want my refund ASAP. ...
Jan 14, 2021 by Ayush Agrawal
Zoomcar India Private Limited - Refund Closed
My Booking id is jps*n*if* and I am chasing them from past * months for refund but they are not properly responding and processing my refund please help me...
Jan 04, 2021 by nitish saini
Zoomcar India Private Limited - Zoomcar refund pending from 6 months Open
Cancelled the trip from zoomcar on May **th due to the pandemic and since then there is no refund or any information from zoomcar. Date of cancellation - **th May Refund - ***** Booking ID - JPS*NKJTG...
Jan 02, 2021 by Manoj N
Zoomcar India Private Limited - Refund of fuel charges Closed
I book zoomcar for **OCT**** withfuel but fuel is not enough for my trip, So I add fuel and upload recipit but upto now they did not refund my amount.My booking Id is JPS*NVZWX...
Jan 01, 2021 by Ajay
Zoomcar India Private Limited - Zoomcar Fraud in Refunding Security Deposit Open
I had a booking with zoomcar for a single day ( about ** hrs) on * November ****. My booking id for the trip is : JPS*N**QQ. Trusting on Zoomcar's past reputation and my past experience, I paid them the security deposit of ₹**** believing tha...
Dec 17, 2020 by AAYUSH THAKUR
Zoomcar India Private Limited - Pending refund Open
I have booked car on Zoom car on Nov ** and cancelled it on Nov ** via my credit card, i tried to contact customer care multiple times but couldn't reach them and sent many mails and no reply for those too and it has been a month now awaiting f...
Dec 16, 2020 by Sridhar reddy survi
Zoomcar India Private Limited - Zoomcar refund not received Closed
In ZOOMCAR, Self driving car company,I have booked a self driving car from **-sep-**** to **-sep-**** through zoomcar app.The car is handed over and my refund is pending for Rs.****/- from **-sep-****,as per their refund policy,it is ** days fo...
Dec 13, 2020 by harshil timbadiya
Zoomcar India Private Limited - ZoomCar has not yet issued refund for cancelled booking Open
I booked a car with Zoom car using their website https://www.zoomcar.com/ on Dec *st for service dates between Dec * **** to Dec * ****. But due to some personal reasons cancelled it on Dec * ****. Still I have not received refund as of today D...
Dec 12, 2020 by Santosh Nijalingappa
Zoomcar India Private Limited - Refund not initiated from 4 month Open
I booked car on **Aug ****, But it got canceled from Zoomcar end by saying my booked vehicle is not available and they don't have any other vehicle in the city. I paid in advance with deposite. I am not able to get my money itself back. As per ...
Dec 10, 2020 by Shrikant Jadhav
Zoomcar India Private Limited - Refund not done by zoomcar Open
I hired Zoomcar on ** September and I filled the oil tank with of rupees of **** so Zoomcar executives said you will get your refund soon but I didn’t get any refund the company policy is that customer will get refund in** days but its alread...
Nov 26, 2020 by Pragun kutlehrria
Zoomcar India Private Limited - Refund Pending From More Than 3 Months Open
I booked a car on **th August,**** from Zoom car (Booking ID- JPS*N*PR*) which they cancelled, just ** mins before the booking time It has been more than ** days (* Months) that I have not received the refund amount of ₹*,***. I have comp...
Nov 25, 2020 by Anuj Kadam
Zoomcar India Private Limited - Bharath v Open
This is regarding the pending refunds of two of my bookings (booking id- JPS*NYRK*(₹****) & JPS*NY*XM(₹****)). You claim to settle the refunds in a maximum period of **days, yet i haven't received my refund yet! I have contacted customer .....
Nov 23, 2020 by Bharath V
Zoomcar India Private Limited - Zoomcar refund not processed Open
I had booked a car rental for travel in the month of Sep '** through zoomcar. Trip ended on **th Sep and refund of INR **** against that booking is still pending beyond ** days. As per the policy of zoomcar i should have received the refund by ...
Nov 15, 2020 by Gudakesh
Zoomcar India Private Limited - Refund Open
This is regarding the pending refunds of two of my bookings (booking id- JPS*NYRK*(₹****) & JPS*NY*XM(₹****)). You claim to settle the refunds in a maximum period of **days, yet i haven't received my refund yet! I have contacted customer ...
Nov 10, 2020 by Bharath V
Zoomcar India Private Limited - Refund not received Closed
Refund not provided by company within ** business days per the company policies. Legal notice sent to the company through registered post but no response provided by zoomcar...
Nov 04, 2020 by Satish Khatwani
Zoomcar India Private Limited - Refund not received Open
It's been * months that I haven't yet received my refund. I booked the Hexa car with a fuel refund option on *th August for *th August ****, however, on *th Aug night, Zoomcar person called me and asked me that whether I am ok with Mahindra Mor...
Nov 03, 2020 by Venkata Murali Lakshmanachari Nanduri
Zoomcar India Private Limited - AMOUND NOT REFUND Closed
booking details on **/**/**** and the trip completed ZOOMCAR after that still showing refund initiated. The trip was completed in *months over as per your policy within **days maximum.aLREADY MORETHAN ** DAYS BUT STILL NOT REFUND...
Oct 29, 2020 by SUNIL
Zoomcar India Private Limited - Zoomcar Refund still pending Open
Hi , I had done cancellation of my booking on **th Sep . As per company's policy , they were supposed to refund my pending balance Rs **** within ** days but there is no action yet . It's been quite a follow up now . I tried to raise the co...
Oct 25, 2020 by Sandeep
Zoomcar India Private Limited - Money refund Open
On the **nd august i booked car and then i cancelled the booking coz of date issues but i didnt got my refund till now its been more than * months that reffund is of **** and after that i tried to contact coustomer care they won't pick call th...
Oct 15, 2020 by Puneet Jaiswal
Zoomcar India Private Limited - Refund not issued since 6 months Open
I booked a zoomcar for **th april ****, unfortunately because of lockdown I had to cancel it, which I did well in advance. I had done the booking under zero cancellation charges. Now I had been calling them since * months. First they said the...
Oct 10, 2020 by Pyarelal vishwakarma
Zoomcar India Private Limited - Refund not completed Over 4 months now Closed
Hello, I have canceled my trip on ** may **** and till now I haven’t received my security deposit. The policy states that the amount will be reflected within** days but it been over * months now. I have never received this kind of problem w...
Oct 10, 2020 by Satyam Chaturvedi
Zoomcar India Private Limited - ZOOMCAR Refund for booking Continuous followups No REPLY Closed
I have made a booking with ID: JPS*NPQE* on **th June for Travel on **th June and ended up cancelling the trip on **th June - As per their policy I was supposed to get a refund in * days but it has been * months with repeated calls and follow-u...
Oct 08, 2020 by Sandilya
Self has cancelled the booking made on **th Aug ** with reference BOOKING ID JPS*ND*UM as was suffering with COVID. I urged repeatedly to customer care executives for processing my refund early considering a special case. I was always told that...
Oct 07, 2020 by Sai Krishna Kanth Medapati
Zoomcar India Private Limited - Security deposit Open
My name is Ankit Sharma. My booking ID is...JPS*NDSWP I've booked a car from zoomcar.com and they asked me to deposit Rs.**** as a refundable security deposit amount. In terms and conditions, there is mentioned that the security amount will b...
Oct 07, 2020 by Ankit sharma
Zoomcar India Private Limited - Refund Not Made against Cancelled Booking due to COVID Closed
BOOKING ID JPS6ND3UM...
Oct 06, 2020 by Sai Krishna Kanth Medapati
Zoomcar India Private Limited - Refund amount Open
I cancelled my booking * months ago and i still have not received my refund amount yet. I called customer care team ** times but i didn't got proper response. They even not responding to mails. ...
Oct 06, 2020 by Rakeshkumar Ambati
Zoomcar India Private Limited - Refund not received from Zoomcar Closed
I have booked zoomcar Kuv*** car on April ** **** during an ongoing sale. Later due to the extension of lockdown, I cancelled the booking on *rd June ****. Since zoomcar assured *** Percent refund. It's been more than * months. I am waiting for...
Oct 01, 2020 by Yukendhar G S
Cancelled my booking on Aug *rd ****. I should have received my refund of Rs. **, *** from my two bookings Booking IDs: JPS*N*GG* and JPS*N*GUX But till today I have not received my refund. On calling customer care everytime they ask to wai...
Sep 21, 2020 by sandeep bisoyi
Zoomcar India Private Limited - Zoomcar refund pending Closed
I have * pending refund amount from Zoomcar for (JPS*NPOBD) and (JPS*NY*PX) worth Rs****. JPS*NY*PX- June *th was raised for refund and till date not been credited to my account. JPS*NPOBD- Partial amount of fuel has to be refunded and n...
Sep 01, 2020 by Satish Mesta
Zoomcar India Private Limited - Refund Open
It's been around *** days since I have cancelled the booking and requesting for my refund. But they are NOT giving back my money. My booking ID was JPS*NZMCY....
Aug 25, 2020 by Arun Kumar
Zoomcar India Private Limited - No Refund by Zoomcar for more than 3 Months Closed
I had done a Booking with Zoomcar on **-**-**** vide Booking ID # JPS*NGJ*J and paid ₹ **,*** for scheduled Car Rental Service from **-**-** to **-**-****.Due to Covid-** scenario, I had cancelled the Booking well in advance on **-**-**** and...
Aug 24, 2020 by Saurabh Dadhich
Zoomcar India Private Limited - Refund not received its been more than 4 months Closed
I booked a car (JPS*NK***) for jun*th .due to lock down ,I cancelled by booking on April * Nd or * rd. Earlier when I tried contacting them,they used to answer but later on ,they aren't answering to any of my calls and emails .I should get a re...
Aug 15, 2020 by Shanmukh sai
Zoomcar India Private Limited - Zoomcar pending refund trip Id Open
I cancelled my trip (JPS*N**EO) on **th of July, for which refund of INR **** is pending. As per zoom car policy the refund is initiated after ** working days (which has been updated to ** days recently), but it's been more than * weeks now and...
Aug 06, 2020 by Bhoumik Shah
Zoomcar India Private Limited - Refund not received Closed
I had booked a self drive car from Zoomcar for a ride on ** Jun. Due to change in plans I had to cancel the booking and refund was generated on ** Jun **. Further I booked a fresh ride for ** Jun and finished my booking on ** Jun. Another ref...
Aug 01, 2020 by AH Naqvi
Zoomcar India Private Limited - Delay in Refunding Security Amount Open
I made a booking on *th June on Zoomcar to rent a vehicle and after successful payment done, it automatically got cancelled. Booking ID: JPS*NYXOT. Since i didn't aware about how pathetic service of this company is, i again made that booking wh...
Jul 30, 2020 by Amit Sharma
Zoomcar India Private Limited - Refund pending Closed
Booking is cancelled bt refund is pending from * months no updates ...
Jul 27, 2020 by Shubham Dubey
Zoomcar India Private Limited - REFUND FROM ZOOMCAR Closed
I have booked ZOOMCAR for my personal purpose on **-**-****, it's been * months finishing, I've sent many emails to them there is no response. I went to office they said we dont know the customer service number, no one responded in a manner, I...
Jul 27, 2020 by AMASAGANDLA BALAKRISHNA
Zoomcar India Private Limited - Refund not processed Open
I have cancelled my journey more than a month back but still the money is not refunded. I cancelled journey on **th Jun ****, everytime I call them they give reasons and will promise to process it immediately. But till now not processed. ...
Jul 26, 2020 by Sushant Gupta
Zoomcar India Private Limited - Refund not yet proceses Closed
I have taken a zoomcar booking on) June **th ****. I have completed the booking and returned the car to zoomcar. As per the process they had taken security deposit before the booking. And after the booking they have to refund the security depo...
Jul 20, 2020 by Hari Krishna Katragadda
Zoomcar India Private Limited - Refund Closed
Booking ID - JPS*NKJTG Cancelled on - **th May **:** am Total Refund - *****/- Its been ** days since i canceled the Booking and there is no update from the team about my refund....
Jul 20, 2020 by Manoj N
Zoomcar India Private Limited - Refund not received Closed
I am supposed to receive refunds from zoomcar for multiple bookings with ID's JPS*NYUD* - Rs. ***** JPS*NYU*B - Rs. ***** JPS*NYUE* - Rs. **** JPS*NYU*Q - Rs. ***** JPS*NYUSY - Rs. ***** JPS*NYUEZ - Rs. **** But its been so long and ...
Jul 17, 2020 by Ravi Kumar K
Zoomcar India Private Limited - Refund Not Received Open
I had booked a car on *th May and due to some issues on their end and it got canceled. The refund is still pending from their end and I called them many times and their customer support doesn't connect. I have already sent a lot of complaints l...
Jul 01, 2020 by Vineedh
Zoomcar India Private Limited - Refund amount not received Open
I had completed two trips on zoom car . My deposit and fuel reimbursement amount are pending more than a month.It is around 14000....
Jul 01, 2020 by Raghu
Zoomcar India Private Limited - Refund not received Closed
I had completed my booking on **th May and still now they not refunded my amount worth Rs.**** booking ID:JPS*NYZ*R and one more booking which was completed on **th June worth Rs.*** booking ID:JPS*NPEUE. When ever I contact them they just say ...
Jun 30, 2020 by Pavan Gowda
Zoomcar India Private Limited - Not received refund Closed
I have booked a car from Zoomcar India Pvt. Ltd. But on the day of booking the car was not working so I have to cancel then I have asked for a refund. It's been more than * months and I have filed several complaints but they don't have the cour...
Jun 30, 2020 by Dolly
Zoomcar India Private Limited - Refund not received Open
I have completed my trip on **th may **** and i till now i haven’t received me security refund amount back. The policy say that amount will be reflected upto ** days and its **th day. Worst service i have ever seen. I dont know why it takes t...
Jun 20, 2020 by Abdul basith
Zoomcar India Private Limited - Refund not given on cancellation Open
Zoom Car booking BOOKING ID # JPS*NJ**F was between *th May **** to **th May**** for XUV*** AT. The cancellation was done on *th April ****. However till date no refund given by zoomcar. The customer care does not pick up phone, no call back by...
Jun 18, 2020 by Atul Jagotra
Zoomcar India Private Limited - ZOOM CAR refund delay Closed
I have done * bookings in Zoomcar during start of May, booking ids JPS*N*Y*I, JPS*N**AF. My trips are completed by *th May and I haven't received a refund of my security deposit. As per previous customers of Zoomcar, they have been holding ref...
Jun 12, 2020 by Sateesh Kumar Korukonda
Zoomcar India Private Limited - Not received refund from ZOOMCAR Open
Zoomcar was booked on travel to Udupi from Bangalore due to restrictions & corona pandemic we had to book & cancel * times. The customer support mentioned the payment has been initiated & will be in your account, * time they said after corona, ...
Jun 11, 2020 by Ramesha Narasimha
Zoomcar India Private Limited - Didn t received the Refund Open
Hello Zoomcar team. This Is A last time I'm saying you that I booked a car with this registered email address. I have paid the amount on **/**/**** with registered number **********. And now you are saying that you don't have car availability ,...
Jun 08, 2020 by VIJAY SANJAY REDDY
Zoomcar India Private Limited - Security Deposit Refund Closed
I availed the service of ZOOMCAR on **nd May ****. even after ** days they have not refunded my Security Deposit. Worst Service and no response to either mail/Phone. Looks like they want cheat people using this COVID-** Situation Booking De...
Jun 03, 2020 by Hemath HS
Zoomcar India Private Limited - Refund not issued yet Open
I had booked self driven car in Zoomcar but due to lockdown I cancelled my trip and it is been around ** days that zoomcar have not issued any refund yet. Booking ID JPS*NKSFC and JPS*N*GDM, kindly look into it....
May 29, 2020 by Sagnik Sahoo
Zoomcar India Private Limited - Refund not received Closed
I booked a car booking Id JPS*N*BXY on **rd March and ride was completed on **th March was within the time limit. My refund of security deposit ****/ was promised between *-** days but not received till date. The toll free number is of no help ...
May 11, 2020 by Simarpreet Singh
Zoomcar India Private Limited - Refund pending from Zoomcar Closed
I have booked a Zoomcar for *st May but due to this lockdown I have canceled the booking, and Zoomcar showed me the refund of the entire amount will be credited to me for the same. I canceled the sam on **th and on the Zoomcar app it is showin...
Apr 03, 2020 by Aman chandak
Zoomcar India Private Limited - Cancelled my booking without any notice and no help was given Open
I booked a zoomcar with booking I'd (JPS***LS*) applying a promocode "newpun****" which got applied and I got the discount and paid the rest amount and I got the confirmation mail and messages but after two days when I had already booked fligh...
Feb 06, 2020 by Hitesh Mohnot
Zoomcar India Private Limited - Zoom car charging a fine with false claim Closed
Dear Sir, i have booked Hyundai Creta from zoomcar and checked all the documents on **st dec-** while taking the vehicle. i have seen a photocopy of the vehicle insurance and returned the same in the car while parking the vehicle at the said dr...
Jan 02, 2020 by Manoj kumar Mateti
Zoomcar India Private Limited - Excess charges and harassment due to no information Closed
Booking id : JPS**PHE*. On **th I booked a car online for **nd to **rd. By mistake, I entered *:** pm as the trip end time. Immediately within a minute I changed the booking for a trip end time of **:** pm and paid the difference amount. I was ...
Dec 25, 2019 by Aurobindo Dutta
Zoomcar India Private Limited - Not providing refund for replacing worn out tyres with a new tyre Closed
Zoomacar provided a car with tyres completely worn out. After driving *** km, the tyres were damaged and couldn’t be driven. I had to replace the old tyre with a new one and now when I requested for a refund, they are denying stating I have d...
Dec 22, 2019 by Rohan Mohammad
Zoomcar India Private Limited - Wrong location and breakdown car was alloted Open
BOOKING ID # JPS****QU booking at *:** pm, trying to locate the car for half an hour as the app was showing the wrong location, it was not even starting, I asked customer care to cancel the booking and they charged fully. No person to help me o...
Dec 15, 2019 by Shivam Gupta
Zoomcar India Private Limited - Zoomcar not giving refund Open
We have booked the zoomcar on *st of September **** the vehicle they provided was from baner location but on the day of leaving they change the location to dhanori that is ** km from my pick up location and even though they provided the cab for...
Sep 20, 2019 by shubham singh
Zoomcar India Private Limited - Recovery notice frequentily Closed
Hi i m a regular user of Zoomcar and in the month of march i met with small accident and i called the customer care they informed to to repair the car or to pay the money of *****/- INR and i had repaired the vehicle fine and then to they haven...
Sep 15, 2019 by Javeed
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