Zoomcar India Private Limited
- Refund Delay of RsPathetic Service of Blocking my registered mobile no with Customer care Closed
Sai Krishna Kanth Medapati filed this complaint against Zoomcar India Private Limited on Oct 07, 2020
Resolution Demanded:
Apology
Refund
Self has cancelled the booking made on **th Aug ** with reference BOOKING ID JPS*ND*UM as was suffering with COVID. I urged repeatedly to customer care executives for processing my refund early considering a special case. I was always told that within ** days, refund will be completed. Now it/s been more than ** days however my refund is not completed. When i called & tried to complain about the same to supervisor neither the call was escalated & my registered mobile no. is under blocklist by customercare. Very worst experience, feels like kicking them out for this kind of worst & painful service of keeping my money as a fraud.
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Are you Lawyer?
Zoomcar India Private Limited
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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