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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ubear Eats?
If you are not satisfied with Ubear Eats, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ubear Eats and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ubear Eats
But before filing a complaint, you should
a. Contact the customer support of Ubear Eats first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ubear Eats - Ordered vegetarian food on Uber Eats instead they have delivered NonVegetarian stuff Open
I have ordered for a Vegetarian food from Uber Eats and Received a non-vegetarian item as we consider this month as holy month (Shravana Masam). We don't eat or even bring the Non-vegetarian items to home. They are hurting the sentiments of us....
Aug 14, 2019 by Amarnath Nalla
Ubear Eats - No option to cancel order and no cancellation policy Closed
App stopped while placing order which led me gave another try. Two orders were placed with same restaurant and they don't have any option to cancel an order. If we want to cancel an order it has to be done before restaurant accept the order whi...
Jul 21, 2019 by Susan Amelia
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