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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy and Nathus?
If you are not satisfied with Swiggy and Nathus, file a complaint now:
1. Go to "File a Complaint" form
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a. Contact the customer support of Swiggy and Nathus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Swiggy and Nathus - Rotten Sweets (Full of Fungus) Open
I ordered * kg packet of sweets through Swiggy from Nathus and when i open the packet at room it was totally rotten a foul swell was coming and the packet was full of Fungus. They take a cash from me and are saying we will give you coupon. Even...
Aug 13, 2019 by SHAHNAWAZ MUSHTAQ
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