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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Sikka Broadband Private Limited?
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1. Go to "File a Complaint" form
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But before filing a complaint, you should
a. Contact the customer support of Sikka Broadband Private Limited first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Sikka Broadband Private Limited - Poor performance of broadband service Open
When i purchased I was committed on chat and verbally that I will be getting *** mbps speed while it never crossed ** mbps. Second issue was the network would go down every *-* hrs. After lot of escalation they agreed to poor speed which they w...
Jun 11, 2024 by Anand Singh
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