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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Rupanjali?
If you are not satisfied with Rupanjali, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Rupanjali and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Rupanjali
But before filing a complaint, you should
a. Contact the customer support of Rupanjali first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Rupanjali - Money not refunded Open
I have returned my product but I have not received the money.Will I get this money back or do they only fraud with their customers!...
Oct 12, 2020 by Rupanjali
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