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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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rightbookstoreindia com - Package not delivered Open
Hi , I ordered books from rightbookstoreindia.com. I have not received the package . I never had the delivery agent (DTDC) contact no to contact. Neither he tried to reach me out . I repeatedly got a message saying ‘ Customer rejected the p...
Aug 14, 2024 by Narendra Kumandan
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