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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ratan Sales?
If you are not satisfied with Ratan Sales, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ratan Sales
But before filing a complaint, you should
a. Contact the customer support of Ratan Sales first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ratan Sales - Neither Order Confirmation nor Order delivered Open
While Surfing my Facebook account, Beanbag Theory advertisement flashed and upon checking the site, I have purchased bean bag and one Sofa bed manufactured by Bean Bag Theory from its authorised dealer Ratan sales and paid total amount through ...
Dec 09, 2020 by Satish
Ratan Sales - Package Not Delivered Open
I ordered Big * FT Bean Bag - Red on Dated - **-Nov-**** and payment made through UPI QR Code. Order No. ***** But till date I have not received my order. Kindly resolve this issue on top priority basis. ...
Dec 07, 2020 by Aman Sharma
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