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PUMA ^(35/74)

PUMA - Fake Coupon promotions ^Open

I was given a coupon of Puma by Phonepe app. It stated upto **% off and additional **% can also be given but when i tried to redeem it on app they are only giving me the supposedly extra **% off and not the inital upto **% off...

Oct 19, 2024 by Suraj Yadav

PUMA - Refund not provided more than ^Open

I have called **-**times to Puma for refund. They told me it's pending on gateways end and it was refunded on July ** from Puma's end and asked me to contact razorpay/ pinelabs for refund then told me to wait for * days in every single call fro...

Aug 21, 2024 by Nupesh Dua

PUMA - Refund not received even after 20 days of returning the product ^Open

So I placed my order on *st May and got the shoes delivered on *th May. As I didn't find the shoes comfortable enough, I returned it the next day and they came to pick up on *th May. I had no update from the company or the website till I regist...

May 27, 2024 by Parth Sompura

PUMA - Warranty Claim ^Closed

I purchased PUMA shoes from Myntra and these were damaged in warranty period. I registered a complaint with Puma and they agreed to refund the amount. On **/**/** a pickup was scheduled by Ecom Express to collect the damaged shoes. Pick up was ...

Apr 15, 2024 by SONU KWATRA

PUMA - Package not delivered properly and return pickup delay ^Open

Despite multiple assurances and follow-ups, the delivery of my recent order from Puma has been delayed by * days, causing inconvenience and disruption to my plans. Additionally, the return pickup for an item that didn't meet my expectations has...

Apr 12, 2024 by Vinoth

PUMA - Refund not processed ^Closed

I ordered some items from PUMA mobile app in December **** since sale was on. The amount got deducted from my account, but there was an issue at Puma's end and the order didn't get placed. I have been chasing their customer care for over * week...

Feb 07, 2024 by Gaurav Jain

PUMA - Puma shoe torn just after 3 months of usage ^Open

I have bought Puma shoe on *-Oct-**** from Puma Sodepur FOC, Aurum (Customer id - *********, Product details: ******-**, AVIATOR, HSN: ********, Cost after discount: ****). I have travelled to Portugal in November, **** and was using the shoe o...

Feb 06, 2024 by Amarendra Nath Bhattacharya

PUMA - Missing Product in the package ^Open

I have ordered online from puma website. I had ordered * products out of which only * were delivered , one was missing & other * products was over sized. I have upload all the pictures on the main website. The one product which was missing was ...

Jan 12, 2024 by VIKUL CHHABRA

PUMA - Order Cancelled By Not received Complaint ^Closed

Due to pumas website issue I placed two order at **dec then next day I recieved a email that both orders are placed. But after mailing them my order number - ********* was cancelled and I was assured that Refund will be processed within **-** d...

Jan 06, 2024 by Abbas Ali

PUMA - Money Deducted but Order not Placed ^Open

I have tried to place an order on **th December. But even after my successful payment, order didn't get placed. I tried again and same happened again. They deducted my money twice, but no order got placed. Tried reaching out to customer support...

Jan 01, 2024 by Sukanya Ghosh

PUMA - Money deducted from account not getting any status from puma and no one received the call ^Closed

Yesterday I bought a bag from puma official site and paid amount from Amazon pay after successfully paid I m not getting any kind of status mesaage or mail from puma here I trying to reach out on the call no one received the call....

Dec 24, 2023 by Shailesh

PUMA - Order not placed after payment ^Closed

I have ordered black Wallet from puma and payment is done money is debited but order not confirmed refund my money as soon as possible....

Dec 16, 2023 by Tanisha Kashyap

PUMA - Pathetic service from Puma ^Closed

Dear Sir/Ma'am, I ordered a jacket but received a completely different jacket, but Puma is not giving a refund, they say we have shipped the correct product, but if they do so, how I received different product? As per Central Consumer Protec...

Dec 14, 2023 by Badal Kumar

PUMA - Order not placed but money is deducted ^Open

I have placed an order for puma mirage shoes size * UK on **/**/** at **:** ish I have paid through Google pay UPI the transaction is completed but the order is not placed....

Nov 09, 2023 by Samir Kumbhar

PUMA - Package not delivered ^Closed

my order was updated as delivered without delivering it to me i ordered it on **th oct it was prepaid but on **th of oct i got message at ** pm that my order is delivered name of product is Playmaker Pro Mid Men's Sneakers tracking id*********...

Oct 31, 2023 by Ashish Sharma

PUMA - Delivery guy fraud ^Closed

Delivery partner from shadow has been taken by delivery guy he made fraud...

Oct 25, 2023 by Gadige veeresh

PUMA - Tear off shoes joint ^Open

Am using sports shoes since last ** years. During last ** Years I bought shoes of various brand. All the shoes last at least * to * years. Shoes never tear off from upper side of shoe Joint. I would like to inform you that I bought shoes(Nit...

Oct 25, 2023 by sandeep kashikar

PUMA - Lower had started pealing even without any wash article no ^Closed

I have purchased a lower from your puma hybrid store in solan , in just one use it was pealed off from thies , i have raised a complaint against the same on **/**/**** , in the store but its been almost * months no one turned up as off now. Ki...

Oct 19, 2023 by OMESH NEHA MITTAL

PUMA - Package not delivered Neither refund received ^Open

I ordered shoes from PUMA website on **th August, the order is stuck in processing shipment since **th August. It was an amount of ****. Neither the order status was updated, nor the refund was credited. I have done multiple escalations over ca...

Sep 26, 2023 by Tamanna Kumari

PUMA - I have ordered a product in PUMA site and product not delivered since 1 month ^Closed

Puma doesnt deliver the product ordered through online and not giving the refund also..it is more than a month I am struggling with them....

Sep 07, 2023 by Hari

PUMA - Refund delayed for more than a month ^Open

I purchased a Puma shoe on *nd August on the official Puma App worth Rs. ****.** and the order was cancelled automatically even after successful payment. I have been following up for than a month for the refund of my amount without any proper r...

Sep 02, 2023 by Sasi Kumar K

PUMA - Puma delivered a dirty Nike product and refused to take return ^Open

I ordered a Puma Cap from the official app on **th June **** and got delivery on *th. Instead of a Puma cap, I found a dirty Nike Cap. I used Customer Support Chat in the app to complaint and they asked to return the product. Return was rejecte...

Jun 22, 2023 by Naveen T

PUMA - Not picking my refund product waiting since 1 week ^Closed

I order a track pant **/*/** with order no. ********* of puma company (size xxl) when I received it seems plus size so I requested for refund or replace my product but still today **/*/** nobody pick my product after my complaint nothing is hap...

May 30, 2023 by manjit bhambhu

PUMA - Package partial theft and quality ^Open

i order few items from puma on COD the delivery agent stole my money of COD and didn't reported delivered i have received wrong size and partial order with issue of quality afterwash i am not getting any reply from puma from * weeks i am tryin...

May 23, 2023 by Faizan khan

PUMA - Product not exchanged ^Closed

I took a foam sleeper from Puma store in camp on *th Aug ****. It was promised that the foam of the sleeper will not tear & within a year time it tore. when i visited the showroom, it was told to bring back the product, we will return it. I ret...

May 12, 2023 by Adil Khan

PUMA - Puma Money Deducted on paying through UPI but order not placed April ^Open

Hello, I had a horrible experience with Puma. On ** April ****, I tried to place an order for Puma Nitro * Deviate (Black Deep Aqua Lime Squeeze). After applying discount code (YNZGUF*B*E) the price came out to be ****.** I paid via U...

May 01, 2023 by Vaibhav Sharma

PUMA - Package delivered but defective no proper response ^Closed

hii i had ordered an puma shoes and mens sandals both are of * plus years old and shoes both are of right leg...why does customer want to wear * years old expired shoes?? and it was a birthday gift.. we felt very bad .. is this kind of service ...

Apr 20, 2023 by savitha n

PUMA - Worst quality product Shrinkage of size of original product is pathetic ^Open

I purchased an original Puma Shoes pair from their official website (Order ID: ********* dated **/**/****) so that there is no scope of getting a fake product. Even though I was getting the same product on amazon for *** Rupees less. I agree t...

Apr 20, 2023 by Sheikh Rasik Lawlakh

PUMA - 3 ARTICLES MISSING FROM PACKAGE ^Closed

Sir, I have placed an order on https://in.puma.com on **/**/****. My order number was *********. They assigned the xpressbees to deliver the shipment. The tracking number of the shipment was **************. * (Four) items were supposed to ...

Apr 06, 2023 by MUEEN SHAH

PUMA - Misleading customer through wrong information ^Open

On their website they have written we can return the products within ** days under return policy but when I tried to return my product on ** th day they are telling me you can return the product only within ** days sorry our policy is changed b...

Mar 30, 2023 by Divya Mishra

PUMA - Puma Slipper teared off due to cheap Material used ^Open

The slipper from Puma has used a cheap material and costs me ****₹. I purchased it from a local store. Its been * months I had purchased. They said after * months of warranty they cant do anything. Atleast a * year is fair. **** for this shit...

Mar 28, 2023 by Siddique CA

PUMA - Wrong product delivered Return request rejected ^Open

When i had ordered the product, it was Grey shoes. But I was delivered olive green colour shoes with no tag on shoes, just the label on the box and invoice. When i placed the return request, Nykaa Man had changed the colour of shoes on it's web...

Mar 04, 2023 by Ayushi krishnani

PUMA - Ordered 3 pair of shoes recieved only one pair of shoes ^Open

Order Number: ********* Date ordered: **/*/**** Company : PUMA On the above date I ordered * pair of shoes on puma website , But on **/*/**** around **:** am ,I received only one pair. Immediately when I opened I saw one pair of shoes, ...

Mar 03, 2023 by Praveen

PUMA - Wrong product delivered ^Closed

I have purchased shoes from puma app, they delivered me wrong product. I raised a complain and also talked with customer services, they only told me that your complaint has been submitted with sales team . ...

Feb 17, 2023 by Sufiyan Fazal

PUMA - Product quality bad ^Closed

Hi Puma Team, I have purchased the Puma shoes worth Rs. **** on **th Feb ****. Within a span of one year the shoe color is become very dull. The design at front of the shoe become yellowish and looks very dirty. This was not at all accepta...

Feb 04, 2023 by Mithilesh Ranadive

PUMA - I have did unfortunately wrong transaction to ajio with the reference id with the rupees 1219 plea ^Open

I have did unfortunately wrong transaction to ajio with the reference id ************ with the rupees **** please refund the money as soon as possible....

Jan 04, 2023 by Putta Prashanth

PUMA - Wrong delivery ^Closed

I ordered PUMA masks and * days late delivery they have delivered kids masks that too of some local company and even after mailing they haven't replied. Now I cannot exchange or return this. All bullshit by AJIO. Poor customer care support. ...

Dec 31, 2022 by Aditya Thapliyal

PUMA - Puma deny to pickup my order ^Closed

When i was ordered product from puma ..** days return policily metions below..but now they are deny to return my product ..it is under ** days return policy Order numbr _********* Both are same product ..but one was returnable nd *nd one wa...

Nov 20, 2022 by Swati yadav

PUMA - Payment deducted but order not placed ^Open

I ordered 'Run favourite Heather Regular Fit Men's T-Shirt' from Puma India App at around ** pm today(**/**/****). I did the payment through UPI with * Promo codes (MORE** for **% during checkout) and Prepayment(*% extra discount) and the sub...

Nov 08, 2022 by Nihal Singh

PUMA - Refund ^Open

I have order Storm Origin Shoe on October **, **** (order number is *********) by paying through Simpl Pay which was recommended in Puma App. Due to quality issue I had return the same and handed over to Delivery person on October **, ****. Al...

Nov 01, 2022 by Dinakaran R

PUMA - I received shoes within one day shoe got spoiled with their stitches ^Closed

The time of arrival everything is good within one day shoes stitches got spoiled thread came out from stitches looks like ugly not a branded shoes ...

Oct 21, 2022 by Devaruppali nagaraju

PUMA - Do not get order summary ^Closed

I an qureshi has ordered NRGY unisex running shoes from puma app.amount has been debited from my gpay account but i do not get order summary and shipment tracking . I want my money refunded....

Oct 21, 2022 by An qureshi

PUMA - Payment done but order not confirm ^Closed

I paid all the amount of shooes but it’s not confirmed and I can’t show in my order ...

Oct 20, 2022 by Patel Ankita

PUMA - Refund not intitiated ^Closed

I have placed a return for my PUMA CAP ordered from the puma website. It's been now more than * weeks since I've placed a return request. No executive has come to pick my order. ...

Oct 19, 2022 by Juvi

PUMA - Refund not received ^Open

I ordered RCB Replica Jersey with customisation for which they charge extra *** , but they sent it without customisation and gave some weird excuse for it that some machine was not working. Firstly they thought it's okay to send it without cust...

Oct 18, 2022 by Rishabh Singh

PUMA - Refund not completed ^Closed

I purchased a bagpack from puma officia app. But after receiving it I initiated a return as the backpack was not of that quality which is to be expected from a brand like PUMA. The next day the product was picked and refund was initiated. After...

Oct 09, 2022 by Ganesh Talwekar

PUMA - ABOUT SHOES AND T SHIRT ^Open

I BOUGHT * PAIR SHOES AND * T SHIRT BOTH OF THREE PRODUCT ARE VERY BAD QUALITY PURCHASE IN SEP **** PLS HELP...

Aug 03, 2022 by RANJEET KUMAR PAL

PUMA - Worst quality flipflop ^Closed

the quality of the product is not maintained by the brand for that value, waste of money. I regret buying it...

Jul 26, 2022 by gopika raveendran

PUMA - Wrong delivery ^Closed

This product is wrong product please take action for this thank you...

Jul 09, 2022 by Karthikeyan

PUMA - Product not delivered ^Open

I ordered a shoe ** days before.Not yet delivered. There's no proper communication in terms of the status. Without knowing the reason I'm waiting for almost two weeks....

May 20, 2022 by Akash

PUMA - Wrong product delivered ^Closed

We have received a used t-shirt without Puma logo and the same we have returned. Puma tshirt was not in the box when we opened the parcel. Now they are not ready to issue the refund....

Apr 21, 2022 by Nitin

PUMA - Delay in Delivery of the product ^Closed

Personalized RCB jersey was ordered from PUMA on ** March ** and the same is still not delivered nor it has been shipped. The customer care doesnt respond properly. The only reason they give is high volumes, carrier issue etc. My friends who o...

Mar 28, 2022 by Steffi Nikita Martis

PUMA - Refund invalid ^Closed

I ordered sandals from puma and I returned them back. After ** days I got a message saying that the amount is refunded. But the amount never actually got credited to my account. When I contacted them, they gave me an ARN number. I don't know w...

Jan 03, 2022 by Naveen

PUMA - Used product that is not even of puma ^Open

I purchased shoes from puma website on **, got product on **rd. Product was not even of puma and was used. I already made video while opening the package. I shared with puma customer care. They agreed. But now blame game is going on between pum...

Jan 01, 2022 by Rahul Singh

PUMA - Puma Refund ^Open

I placed an order with puma on October ** and prepaid the amount. And then i cancelled on the same day. They told me they refunded successfully please check with your bank and gave me Some ARN. When i call my bank which is SBI, they tell me th...

Oct 23, 2021 by Aaditya Mudgal

PUMA - Item delivered but still not updated in app for return ^Closed

The item got delivered to me but still the app shows shipped.now I can't use the product, can't return the product.cant do anything.such a horrible service from ajio....

Sep 04, 2021 by Vishnu Nair

PUMA - Money deducted but flight ticket not booke ^Open

I have booked a flight ticket from make my trip and the money has been deducted and I didn't got the flight ticket booked...

Jul 02, 2021 by TSERING GOMBU

PUMA - Order cancelled randomly ^Closed

I order a pair of sneakers from amazon and planned to wear it on my birthday. The delivery was already delayed by one day, and I contacted the delivery boy twice to ensure the delivery, yet he did not pick up my call. The next day, the order wa...

Jun 10, 2021 by Mukund Chahar

PUMA - Myntra not returning my shoes ^Open

i ordered shoes from myntra and they were different from image then i file complain and they are not returning my product its a huge loss for me of **** please help me.. please...

Feb 09, 2021 by Aman Ullah

PUMA - Price tags missing ^Open

I ordered a shoes from myntra and today on ** dec it got delivered to me. I made a video while unboxing it and found that there were no price tags intact within. So i called customer care and told him that i want to return this as the shoe is a...

Dec 25, 2020 by Saqib bhat

PUMA - Myntra cancelled my order without specifying any reason I think that that the seller was selling it ^Closed

I orders * puma pants for **** using buy *get * but now they are saying its cancelled .I want my product ....

Dec 24, 2020 by Kritartha Gogoi

PUMA - Faulty shoes caused leg injury ^Open

I ordered a Puma shoes ( Black leader VT running shoes ) from Myntra few months back. I wore it and was not comfortable with it since start but as shoes takes time to fit in your legs I waited for a month to see the results but it was still unc...

Nov 03, 2020 by Pranay Pardessi

PUMA - Order not delivered ^Closed

Showing order could not be delivered even though money has been already paid by me in advance ...

Sep 15, 2020 by Owais Khurshid

PUMA - Different product and false promises ^Open

Order no; ********* and order date ** August ****. I directly ordered from puma official store. Product name: retro reporter bag. I received the product after * days but I received different product so I immediately contacted them after * days ...

Aug 29, 2020 by Lourdu Vinoth

PUMA - Did not get the refund ^Closed

I have returned the product but its been around ** days that i did not get the refund..so please sove the problem and initiate my refund...

Aug 20, 2020 by Shadan Faisal

PUMA - Product Wasn t delivered ^Open

I order a shoe on **nd july from amazon because that shoe wasen't available on cod so i payed by card then **th july i got a text that your product will be deliver today then at * pm i'm getting a msg that your product has been delivered. I did...

Aug 07, 2020 by Wasim Akram

PUMA - Return request for the delivered product has not been initiated ^Closed

I had purchased a puma shoes from ajio shoping app and after finding some issues regarding that product i send a return request and the time given to me for the pick up was **th of june but that product not yet been picked up from my address. S...

Jul 01, 2020 by Pritam singh

PUMA - Wrong Product Recieved ^Closed

I ordered puma replicat x Pirelli black shoes from Myntra but recieved totally a different product. But the company is declining my claim saying that correct Product was sent to the customer....

Jan 25, 2020 by Tejas Akhadmal

PUMA - Refund not deposited to my account ^Open

This is the most horrifying thing happened in my whole life, company puma is lying to me I ordered my puma shoes on **th sep , but I don't like it and wanna my money back due to its poor quality and style , so poor quality and I think they were...

Oct 03, 2019 by Ashir eqbaal

PUMA - Package not delivered ^Open

I have requested for the exchange on **-july and still it's showing packed ,two times I complained for my order but they are not responding...

Jul 29, 2019 by Neeraj Kharbanda

PUMA - Charged for the carry bag ^Open

I and my friend were in puma near railway crossing, Rohtak on Delhi road. We bought a cap for *** Rs. When we ask for the carry bag they tell us that we have to pay * Rs. more for it. We tell him that it should be free as according to a case on...

May 01, 2019 by Virender

PUMA - Wrong package delivered ^Open

I ordered home jersey of özil but they sent me the wrong jersey. They are doing a total fraud....

Mar 12, 2019 by Siddharth Ahlawat

PUMA - Delaying to refund the money of returned item ^Open

I purchase a jacket online on PumaIndia in December which was bigger in size and I returned the jacket on ** December **** and send them bank account details. But they don’t refund the money and delaying the refund by saying it the weekend a...

Jan 16, 2019 by Lateef Ahmad Dar

PUMA - Amount not refunded ^Open

I have ordered a shoe from Puma worth Rs. ****.** my amount was debited and it's been almost **-** days I have not been refunded yet....

Nov 13, 2018 by Mrina Tamang

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