PUMA
- 3 ARTICLES MISSING FROM PACKAGE Closed
MUEEN SHAH filed this complaint against PUMA on Apr 06, 2023
Resolution Demanded:
Apology
Refund
Damages
Sir,
I have placed an order on https://in.puma.com on **/**/****. My order number was *********.
They assigned the xpressbees to deliver the shipment. The tracking number of the shipment was **************. * (Four) items were supposed to be delivered but only * (One) item was delivered inside the package. After consulting the delivery partner, they told me to call the puma customer care. Puma agents are refusing to accept the issue and have closed the case from their end. I have all the pictures and video of package which I have received. The invoice is pasted on the package saying it contains * footwear articles but only * box of shoes was inside the package. It is not possible that * articles can be packed inside that single small package. I have mailed them many times regarding the issue but my efforts have gone all in vain. This thing has severely affected my mental state . I'm left with no option other than to proceed to court of law.
Are you brand?
Are you Lawyer?
PUMA
Razorpay
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
Related Complaints
PUMA - Warranty Claim Closed
I purchased PUMA shoes from Myntra and these were damaged in warranty period. I registered a complaint with Puma and they agreed to refund the amount. On **/**/** a pickup was scheduled by Ecom Express to collect the damaged shoes. Pick up was ...
Apr 15, 2024 by SONU KWATRA
PUMA - Refund not processed Closed
I ordered some items from PUMA mobile app in December **** since sale was on. The amount got deducted from my account, but there was an issue at Puma's end and the order didn't get placed. I have been chasing their customer care for over * week...
Feb 07, 2024 by Gaurav Jain
PUMA - Order Cancelled By Not received Complaint Closed
Due to pumas website issue I placed two order at **dec then next day I recieved a email that both orders are placed. But after mailing them my order number - ********* was cancelled and I was assured that Refund will be processed within **-** d...
Jan 06, 2024 by Abbas Ali
PUMA - Money deducted from account not getting any status from puma and no one received the call Closed
Yesterday I bought a bag from puma official site and paid amount from Amazon pay after successfully paid I m not getting any kind of status mesaage or mail from puma here I trying to reach out on the call no one received the call....
Dec 24, 2023 by Shailesh
PUMA - Order not placed after payment Closed
I have ordered black Wallet from puma and payment is done money is debited but order not confirmed refund my money as soon as possible....
Dec 16, 2023 by Tanisha Kashyap