PUMA
- Worst quality product Shrinkage of size of original product is pathetic Open
Sheikh Rasik Lawlakh filed this complaint against PUMA on Apr 20, 2023
Resolution Demanded:
Refund
Replaced
I purchased an original Puma Shoes pair from their official website (Order ID: ********* dated **/**/****) so that there is no scope of getting a fake product. Even though I was getting the same product on amazon for *** Rupees less.
I agree that it is one year old, but you do not expect an original puma product to shrink in size and be completely unusable.
I lodged a complaint with puma via their email id, and received a ticket for the same (Ticket No. *******).
But in its resolution they said they cannot do anything. All they can do is forward the feedback to the teams involved. Nothing that can help me.
It is an expensive pair of shoes. And I want a resolution for the same.
Are you brand?
Are you Lawyer?
PUMA
Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
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