Poco
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Complaints
Poco - Charger is not working Closed
Charger cable is not working of poco f* mobile and charger cable also break within only * months this problem came...
Jun 25, 2024 by Anirudha mahire
Poco - Complaint against company policy and my warranty issue Open
recently i got miui update march security update after that my phone (poco f* *g) touch of bottom wasn't responding to particular areas after that i talked to customer chat service where they told me to take out tempered glass, after that i got...
May 17, 2024 by Souvik saiba
Poco - POCO MOBILE DEAD Closed
POCO X* MOBILE USING *.*YEARS BUT SUDDENLY MOBILE SPEAKER ISSUE COME AND THEN I WILL CHECK SHOWROOM MOTHERBOARD ISSUE COMING AND THAT SERVICE ALSO NOT GOOD MOBILE DEAD SO MANY DATA I LOSS MY MOBILE LOOK LIKE NEW CONDITION BUT INSIDE MOTHER BOAR...
May 04, 2024 by SAKTHI GANESH
Poco - Replacement not available Closed
I had submitted my poco x* *g on ** Jan **** but till now I haven't get it. They are saying to wait for ** Feb previous they were saying to wait ** Feb and before all of that they told me to wait * days after * days ** days and so on....
Feb 10, 2024 by Vedant kurhe
I AM USING POCO X* PHONE AND YESTERDAY IT STOPPED WORKING AND TODAY I VISITED POCO SERVICE CENTER AND THEY CHECKED MY PHONE AND SAID SIR ITS A MOTHERBOARD ISSUE IF YOU WANT TO REPAIR IT PLZ PAY ₹**** TO CHANGE MOTHERBOARD AND THERE ARE SO MAN...
Sep 14, 2023 by RAJ KUKREJA
Poco - Not working customer care number Closed
I will take the poco m* mobile the charging was very late * hours taking to full charged but the charger is quick charge but we coming to full charge * hours only ...
Aug 21, 2023 by Mullapudi harishchandraprasa
Poco - Please replace the mobile or intiate refund Open
I am buyed on **/*/**** poco m* pro *g (*/***) yellow varient in Flipkart,order I'd :OD******************,name :Sai jain. I am facing lots of issues in this mobile so please replace a mobile or intiate refund .my problem :I senn * times automat...
Aug 13, 2023 by Sai prasad
Poco - POCO PHONE SOUND AND FRONT CAMERA IS NOT WORKING AFTER UPDATE THE SOFTWARE Closed
My POCO X* PRO MOBILE FRONT CAMERA AND SPEAKER IS NOT WORKING AFTER UPDATE THE SOFTWARE...
Jul 06, 2023 by Ashok kumar
Poco - My smartphone POCO has stopped working due to company s update Open
My smartphone POCO X* has got a new update of miui **.*.* and I installed it in my device. After installation the front camera and the wide angle camera of the smartphone is not working. And after * days the bluetooth and the audio(speakers) ar...
Jun 21, 2023 by Y.Lokesh
Poco - Issue with the mobile strucking Closed
I have orders poco M* pro on **th August of **** , it has been strucking since * months and * days back automatically rebooted so that's why we wanted to claim the warranty and we want to get refund....
Jun 20, 2023 by S.Maneesha
My poco x* pro Phone dead also in warranty been * days in service centre they keep saying they don't have parts ...
Jun 20, 2023 by Ashish Singh
I am using poco x*, it was working all fine suddenly it hanged and device rebooted itself and when it turned on its sound was gone. Yeah just like that. Then front camera stopped working. No solution from care center. Bought a phone with goo...
Jun 04, 2023 by Abhishek Modgil
Poco - Suspicious connectivity problem immediately after update Closed
My device Poco x* after update started showing suspicious connectivity problem immediately after software update. First, the front camera started freezing whenever being opened. Secondly, both the speakers lost connection. Afterwards bluetooth...
May 23, 2023 by Savio Xaviour
Poco - Miui update bug Closed
Iam using poco c* .I updated the miui a * moths ago after that the touch freezing issue is started and I visited service centre several times but my issue is still not solved and I also payed money for that ...
May 18, 2023 by Vysakh A
Poco - Poco Camera and Speaker not working after Software Update Open
I purchased my Poco X* mobile on ** Dec **** and started using it on *st Jan ****. Due to a software update, the front camera failed, and later the speaker failed. I called customer support but they are saying they don't have a proper solution ...
May 14, 2023 by Naresh S
Poco - POCO Pro Motherboard Issue Open
I had bought the device on **/**/**** and the company had extended the warranty * months as all devices of this model are getting dead due to cheap quality hardware .I had given my device to repair int he service center on **/**/**** and they g...
May 05, 2023 by Shivam Ranjan
Poco - Poco heating issue Closed
Mobile heating at time of charging ovet heat I am go give mobile to service center she said no heating issue and we change software so here after no issue so use ur mobile after service my mobile then only heating issue increase so i want solu...
May 05, 2023 by Vignesh
Poco - Mobile Motherboard faults Closed
Poco X* Pro Mobile motherboard dead automatically after ** month and ** days. Motherboard dead declared by Customer care service. Motherboard dead is common issue occurred in Poco X* Pro mobile informed by service persons. Motherboard fou...
May 01, 2023 by Atul
Poco - Wireless connection problem Closed
I have called to poco customer care service but they don't response to my complaint so I want to complaint on them...
Apr 15, 2023 by CHIMALA Mahesh
Poco - Poco pro dead Closed
My poco x* pro mobile suddenly got dead and not able to turn on again. In service center they simply said its mother board fault and have to change it. I not able to believe that it is not even lasted for * years. When I searched on internet ma...
Apr 09, 2023 by Sugumaran
Poco - Poco motherboard problem Closed
Poco X* pro became dead internaly . A lot of poco X* pro users facing the same problem. Their service centre declining their warranty claim by giving false reasons And they are asking motherboard exchange cost .poco is doing fraud ...
Mar 30, 2023 by Oshish madhan
On **th feb my poco x* pro switch off when i am using whatsapp then i visited to Serive center so they check and tell motherboard dead it take ** to ** days for repair. I agreed then after ** days when i call them they changes own words telling...
Mar 24, 2023 by Ritesh Ojha
Poco - Motherboard issue and not yet recieved after free service Closed
I have given my poco x* pro for free service due to a sudden motherboard black out on November. It has been * months since i have given the phone.i had given the phone with the sim accidentally and i have noticed activites such as leaving of gr...
Mar 16, 2023 by Adithya R Nair
Poco - Poco Pro mobile dead not working Closed
My mobile poco x* Pro update after mobile phone dead not working ...
Mar 16, 2023 by VIJAYAN. K
Poco - Mobile return Closed
Sir/madam I'm purchasing mobile in flipkart and also using last * days.This mobile hanging so many times and over heating problem so I'm returning the mobile in flipkart but it will not respond properly .please help me ...
Mar 12, 2023 by Durga
Poco - Camera stopped working suddenly Closed
My POCO X* both front and back cameras stopped working suddenly I find that this problem occurs with many poco mobile phone users ...
Mar 04, 2023 by Anees Pinjari
Poco - Poco mobile phone camera not functioning Open
My poco x*mobile phone camera is not in functionable condition from *months and lm suffering lots of problems due to this O can't attend any video call from any one and eveni can't zoom out any pictures important for my personal life ...
Feb 23, 2023 by Ardramole K S
Poco - New Poco mobile purchased on 01 Feb 2023 through after 2 minutes showing network not found Closed
New mobile Poco m* *g purchased on ** Feb ****. Now every after * minutes call disconnected and showing no net work found. ...
Feb 21, 2023 by Hemanta Kumar Rout
Poco - Speakers and front camera not working in after software update Closed
Hi, I am using my poco x* device since last *.* years+ and my front camera and speakers stopped working after a software update provided by the company. service people are telling its motherboard got damaged.do we customer need to suffer for ...
Feb 17, 2023 by JISHNU MOHANAN
Poco - Mother board problem Closed
I have given my phone in service centre more than * months but still my phone is not repaired ...
Feb 16, 2023 by Yash vardhan negi
Poco - POCO PRO Dead issues not resolved by POCO Closed
Poco which is a subrand of Xiaomi is not giving good service feedback to Poco x* pro device customers, my device has been dead for * times and still company is not giving refund and replacement and every *-* months I am facing this issue after ...
Feb 16, 2023 by Anish
Poco - My Poco Switched off Open
My Poco X* Mobile After upgrading from miui** to miui **, front camera got crashed and speaker stopped working, incoming voice also got crashed and Bluetooth is also Malfunctioning. Now today **/**/**** my mobile automatically switched off. Thi...
Feb 05, 2023 by Johnson Vasanth
Poco - Service is Very Poor Closed
I had summited my phone POCO X* Pro on *rd jan **** in the serice center because it shuts down automatically. ** Days have been past but still no result from the service center. Service center is loacated at Gandhimarg Angul Odisha India....
Jan 30, 2023 by Juga Sahu
Poco - Hanging and slow Closed
Mobile os very slow... And hanging... Volume level low.. I need refund...
Jan 25, 2023 by Yuvaraj R
Poco - Security patch update has made my device camera inoperable Closed
According to the update I received a month ago, I recently upgraded my POCO X*. Following the update, my front camera, rear wide camera, rear macro lens camera, and rear portrait camera are all inoperable. I tried factory resetting my camera an...
Jan 19, 2023 by Manigandan
Poco - Poco manufacturing defect Open
Sir On **/**/**** My Uncle Gifted Me Poco X* And After *yr On **/**/**** Its Stopped Working The Front Camera Went Off Working It's Keep Crashing And After Some Days I Am Not Able To Get A Call Because My Phone Only Displaying Missed Call If I ...
Jan 17, 2023 by Md.sartaj
Poco - Mobile Not Repaired Open
Unexpectedly My mobile (Poco X* Pro) got switched off. I went to MI Customer Service Center for repair. They Said that Mother Board is damaged and needs to replace the motherboard. I handed over the mobile to the MI Customer Service Center on *...
Jan 17, 2023 by Sayam Shiva Kumar
Poco - Mobile not repaire since more then 45 days Open
my mobile POCO x* pro under the warranty period and it is under maintenance to POCO service center since ** days. I am a student and i have purchased the above mobile for online study, but because of the above service issues and not repaired a...
Jan 10, 2023 by atharva soni
Poco - Poco camera dead and touch not working Open
visited today at service centre, the manger of service centre doesn't want to take my phone and doesn't repair my phone at free of cost . they said that company has stop this service so i could not do that even i take appointment and also from ...
Dec 28, 2022 by shivam raj gupta
Poco - Poco phone problems after update Closed
I recently updated to miui ** . My font camera and ultra wide camera.Now no sound ..speakers are dead . When I went to service center they told me that I can cost rs ***** for full motherboard replacement...why should I pay its entirely the co...
Dec 26, 2022 by Jerin Ninan Jose
Poco - Poco pro motherboard Closed
My poco X* pro suddenly off and then mi service centre check my phone and then says your motherboard is dead...
Dec 25, 2022 by Bhavesh parwani
Poco - Delay in after sale service Open
I submitted my device under warranty for repair on **-**-****, after * weeks I have been told that spare part is not available and it might take * months to repair my device. This is a case of fraud and delaying service intentionally....
Dec 19, 2022 by Bhupender Yadav
Poco - Poco Pro dead Closed
I had used my mobile poco x* pro for ** months and it was dead . As it was under warrenty i approached the service centre near me .Its around one month now i registered my mobile to the service centre still they are not giving any proper date a...
Dec 16, 2022 by Sandeep S
Poco - POCO is not repairing my device Closed
I have bought my device Poco X* Pro for **k *year *months ago . Recently it is dead due to official update on it , further leads to motherboard dead. Even I had submitted my device ** days ago in service centre , but today I call Poco customer ...
Dec 14, 2022 by Shivam
Poco - POCO PRO DEAD DUE TO THE SOFTWARE ISSUE AND MISGUIDE BY THE XIAOMI SERVICE CENTER Closed
*. Due to the latest update the phone got dead *. Misguide by the service authority of poco ( Xiaomi service center) *. Rufused to repair or replace the phone even after in warranty. *. The facts told by the employee was for the different pr...
Dec 10, 2022 by Ritesh Dhok
Poco - Board damage in my poco pro Open
Recenly update the software then dead my poco X* pro... Went to nearby mi service centre * months ago... They can't fix my phone issue.. They say the product shortage.. What a fucking service u are doing. Please replace my phone or repair fast ...
Dec 09, 2022 by Kannan. T
Poco - Not Repaired my poco pro for more than 15 days Open
I have given my poco X* pro on ** November **** but it is still not been repaired yet. ...
Dec 07, 2022 by Mohit Dhawale
Poco - No update from Service Center Closed
I have submitted my phone to the service center on **st November ****. Its been ** days no update yet. Phone is not yet repaired yet. Job sheet No: WXIN************* - Hubli Service center. I need my phone serviced immediately. ...
Dec 06, 2022 by Nitin Modak
Poco - My phone not getting replacement after it s dead Open
I purchased poco x* pro last year so I was having a issue in last year like it's like motherboard got dead so I visited mi service center near me so they taken device and fix the issue that time but now again on ** Oct my device got dead and ag...
Nov 22, 2022 by Karan Vishwakarma
Poco - Delay in service even after a month Closed
I had given my poco x* pro becouse it got before a month and i raised complaint against dealy and they said they wil solve bore **th november and its ended and i didnt got any response from them they keep teeling that i should wait for their ca...
Nov 21, 2022 by Muhammed sinan
Poco - Mobile update Closed
To know the honorable court I bought a mobile after doing an update and every part of that phone started breaking when I went to its service center and there was no help with it so please forgive me if there are any mistakes in writing this com...
Nov 10, 2022 by Nahas
Poco - Trouble in phone after software upgrade Closed
After upgrading from miui** to miui **, front camera got crashed and speaker stopped working, incoming voice also got crashed and Bluetooth is also Malfunctioning....
Nov 01, 2022 by Pragya
Poco - Poco camera problem Closed
Poco - Motherboard issue Open My mobile is poco X* it got dead automatically without any physical damage, I went to service centre they confirmed that the motherboard is gone need to repair but this is an company issue they have to repair ...
Oct 21, 2022 by Jagrup singh
My mobile is poco X* it got dead automatically without any physical damage, I went to service centre they confirmed that the motherboard is gone need to repair but this is an company issue they have to repair and give me back my mobile because ...
Oct 17, 2022 by Iliyas Torgal
Poco - Poco pro mobile phone Open
My issue in poco x* pro arrise only after using for ** months. As update notification came I updated MIUI ** software and then after that my phone gone dead and when I visited service center near me , they ask me to pay ₹***** for fix th...
Sep 02, 2022 by Amisha
Poco - Poco pro dead Closed
My issue in poco x* pro arrise only after using for ** months. As update notification came I updated MIUI ** software and then after that my phone gone dead and when I visited service center near me , they ask me to pay ₹***** for fix th...
Sep 02, 2022 by Amisha kumari
Poco - Poco camera simcard slot speaker dead afterupdate Closed
My device is poco x* After miui **.*.*.* update every poco x* phone camera and speaker or SIM card slow was not working, when I go service centre they say to me that change motherboard and it cost ₹**** , why I waist my money in this this ...
Sep 02, 2022 by Gulam zarkani
Poco - Wrong phone replace Closed
Poco X*pro Is to be replace with Poco x* pro *g but they are scamming in the name of poco x* and Giving poco m* pro...
Aug 25, 2022 by Sumit
Poco - Device died Open
Device simply turned stuck and died eventually.Now wont turn on or anything.No use of it, It's only been ** months since i purchased..They are saying it has issue with motherboard and software ..my device is poco m*....
Aug 24, 2022 by Mursal
Poco - Item not delivered Closed
I have ordered mobile from Flipkart on ** August ****...But till ** Aug **** there are no responses from the order placed...I have raised complaint regarding this order...But they told me to wait...I need a compensation from Flipkart ...
Aug 23, 2022 by Mariselvam
Poco - Issue in mother board due to software update Closed
I have been using my poco x* since october** ****. I updated my mobile and I started to face issues which are irritating. Slowly my mobile's speaker started to lose its loudness and it went completely inaudible.on june *th **** my mobile sudden...
Aug 11, 2022 by Vetriselvan.M
Poco - Camera and speaker gone after update Closed
After update my phone camera and speaker is not working speaker is working sometimes with half voice camera gone completely correct after * month of Warrenty expired. Many of my friend also faced same issue from poco X* correct after warrenty p...
Jul 20, 2022 by Vishnu S
Poco - My WiFi Bluetooth Strength Got weak after Update Open
Suddenly my wifi and bluetooth signal strength got very weak on poco m* after *st update within *month of purchase. Waited for about *-* months for new update. But the problem is still there. I have no money to buy a new phone. Please hel...
Jul 19, 2022 by Sooraj R M
Poco - Under warranty phone is been replaced by a low spec phone Closed
I purchased a phone (poco x* pro) on ** September, **** which has stopped working while I was using it, so I approached to the nearest service centre of xiaomi. they told me the phone is in good condition except the motherboard which is still u...
Jun 17, 2022 by Samarth Santosh Rane
Poco - Poco Speaker Issue No Proper Response From Service Center Open
I bought Poco X* mobile ** months before on **th Jul'**. I faced heating issue, storage bug & some lag throughout these months. * month before, faced speaker issue & there was no sound coming in speaker. Since, the mobile was under warranty I r...
Jun 14, 2022 by Jamal Mohamed S
Poco - My phone not working properly Closed
The major issue is charging I can't do the fast charge, I went to service centre they did some work on it and said every thing will be fine. It's not so good for me, I lost so much time, it's been * month and in this one month my phone is in se...
Jun 13, 2022 by Jagadeesh Muthamsetty
Poco - POCO camera dead after update Closed
My POCO X*'s selfie & ultrawide camera got dead. I asked the svc and customer care and now they are asking for **k to repair for a **k phone ! ...
May 24, 2022 by Imadur Rahman
Poco - POCO camera not working Closed
My Poco X* phone camera is dead after updating to **.* Miui version. Now service center is asking for Rs. **,*** for new motherboard. The phone is not physically damaged but the new update has damaged my camera.Only the **mp main camera is not ...
May 20, 2022 by Nikhil Varghese
Poco - Heating Issue in Phone Open
I bought a Poco M* pro from Flipkart. It had heating issue but the technician visit did not helped. They rejected the request by giving stupid excuses....
May 02, 2022 by Salman
Poco - Device dead Closed
Poco x * pro dead due to update given by company and they are not repairing because they don’t have motherboard this is SCAM under warranty products are not repaired and they are refusing to repair and they are providing low end device with c...
Apr 10, 2022 by Chandan singh
Poco - Back camera dead by software update Open
I have poco x* mobile that I purchase from Flipkart and after * year company provided software updates to mobile And when I update my mobile to new version my mobiles back camera is dead When i call to customer service then they say to me fo...
Mar 31, 2022 by Vishnu choudhary
Poco - Mobile damaged after ota update Open
Recently i received an ota update on my mobile, i installed that update. After sometime my mobile touch not working and after sometime camera also not working. Then i go to service center they are telling that its a motherboard issue. Then i c...
Mar 29, 2022 by Mukesh Kumar
Poco - Mobile Dead in 5 months Open
I bought a mobile through Flipkart on September **, which means I received the product on October *. In the first month the mobile was working fine and in November mid it started showing some errors. I did a hard reset and again the mobile was ...
Feb 22, 2022 by Sajin Jino
Poco - Un meaningful warranty given by Poco Closed
I purchased the Poco x* pro device worth ***** RS. On **/*/****. Today's date is */**/** so it's less than * months but from * days my phone is continuously rebooting.So I submitted my phone to mi service centre.Now as I have a less than * cm s...
Dec 01, 2021 by SK FARMAN ALI
Poco - Phone didn t receive back Closed
It's my claim id for poco m* pro CLJPJ*********** ..I file a claim and due to miss communication I send you poco x* mobile ....it's ** days phone reached your service center ..I informed you many times with this regard but no response from yo...
Aug 10, 2021 by Amit
Poco - Phone not getting repaired Open
Poco has extended warranty for two months and my phone is not getting repaired under extended warranty. Customer care and service center people ate denying and i have recording of the conversation stating that i can get my phone repaired under ...
Jul 30, 2021 by Shashank saxena
Poco - Denying service under warranty by fraudulent manner Open
I have purchased POCO M* Pro mobile in flipkart, in invoice its clearly mentioned that warranty for handset is * year and for accesories it's * months, i want to claim that my battery is not removable and not detachable from handset and no wher...
Mar 17, 2021 by Ch pavan kumar
Poco - Package not delivered Closed
This is a replacement product. It was scheduled to be delivered on ** may and didn't happen and the extended delivery date was *june . They said please wait upto this . After the delivery didn't happen they are only extending the date for gi...
Jun 18, 2020 by Surya Prakash
Poco - Product not delivered yet Closed
It is a replacement product in Flipkart. It is shipped from *th may **** and was to be delivered by **th may. But it doesn't happen so they gave the resolution on **st that the product will be delivered on *th June so please wait. And when the ...
Jun 13, 2020 by Surya Prakash
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