Poco
- Poco Speaker Issue No Proper Response From Service Center Open
Jamal Mohamed S filed this complaint against Poco on Jun 14, 2022
Resolution Demanded:
Apology
Refund
Replaced
Damages
I bought Poco X* mobile ** months before on **th Jul'**. I faced heating issue, storage bug & some lag throughout these months. * month before, faced speaker issue & there was no sound coming in speaker. Since, the mobile was under warranty I reached nearby official Poco service center in Tambaram. They checked & told that it was motherboard issue. Also, they told that spare was not available now & will be fixed in *-* working days. It's now almost * weeks now & still there was no proper response from them on call and still saying that the spare didn't came & getting spare was difficult. I don't know how a official center can answer like this for a latest brand mobile. It's frustrating & mentally tiring to constantly reach out them & getting same response. I hate Poco now & I regret why I bought that mobile. I'm not sure if they fixed the issue also, will it be a new motherboard or old one? If this is the kind of service they're providing for In-warranty users, I afraid what will be the situation if I'm out of warranty. I need complete mobile replacement.
Are you brand?
Are you Lawyer?
Poco
Club Mahindra Holidays
"Thank you Voxya for your help and support. I got my refund from Club Mahindra."
Chaturbhuj Singh
Related Complaints
Poco - Charger is not working Closed
Charger cable is not working of poco f* mobile and charger cable also break within only * months this problem came...
Jun 25, 2024 by Anirudha mahire
Poco - POCO MOBILE DEAD Closed
POCO X* MOBILE USING *.*YEARS BUT SUDDENLY MOBILE SPEAKER ISSUE COME AND THEN I WILL CHECK SHOWROOM MOTHERBOARD ISSUE COMING AND THAT SERVICE ALSO NOT GOOD MOBILE DEAD SO MANY DATA I LOSS MY MOBILE LOOK LIKE NEW CONDITION BUT INSIDE MOTHER BOAR...
May 04, 2024 by SAKTHI GANESH
Poco - Replacement not available Closed
I had submitted my poco x* *g on ** Jan **** but till now I haven't get it. They are saying to wait for ** Feb previous they were saying to wait ** Feb and before all of that they told me to wait * days after * days ** days and so on....
Feb 10, 2024 by Vedant kurhe
Poco - Not working customer care number Closed
I will take the poco m* mobile the charging was very late * hours taking to full charged but the charger is quick charge but we coming to full charge * hours only ...
Aug 21, 2023 by Mullapudi harishchandraprasa
Poco - POCO PHONE SOUND AND FRONT CAMERA IS NOT WORKING AFTER UPDATE THE SOFTWARE Closed
My POCO X* PRO MOBILE FRONT CAMERA AND SPEAKER IS NOT WORKING AFTER UPDATE THE SOFTWARE...
Jul 06, 2023 by Ashok kumar