Ola Cabs
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Complaints
Ola Cabs - Amount deducted from my account Closed
Amount of rs.*** get deducted from my account but the driver didnt get it as i have done online payment through phonepay on ** sep at *:**p.m...
Sep 21, 2023 by ROQAIYA FIRDAUS
Ola Cabs - Ola Account Hacked Closed
On *th of July somebody hacked my Ola account and change my Emails Id without my concern and books a cab which fare was **** and same by paid by Ola postpaid money , after three days i have realized that somebody hacked my account when i try t...
Jul 28, 2023 by bablu singh
Ola Cabs - Reporting harassment of senior citizens by Ola Open
I am writing with utmost disappointment and frustration at the behavior of Olacabs towards my parents who have been using the service for a significant amount of time now. I had been a loyal customer but choose never to use their services agai...
Jun 30, 2023 by Anannya Das
Ola Cabs - Over charged for a ride Open
I had booked an Ola Cab from Andheri West to Takshila Colony in Andheri East. The initial estimate showed *** rs. The driver took a longer route because of a technical issue with his driver app. Ola overcharged me for this by Rs ***. i.e. final...
Jun 08, 2023 by Madhuraj Shetty
I paid the driver and after that i got a message that my ola money has been deducted. I have been trying to contact the team since **th april for the help but the team is not at all answerable and i am getting *** calls a day to clear my due am...
Jun 07, 2023 by Dikshita
Ola Cabs - Cancellation charges Open
I am surprised to see that when today I was trying to book oka bike you are sending message to pay *** rupees for cancellation charges. When your cabs disagree to collect me then how I am penalising to pay cancellation charges? Request to immed...
May 11, 2023 by Swarupananda Bahubalindra
Ola Cabs - OLA charged Rs in place of Rsfrom gurgaon to agra Open
I have used Ola services on *st April from Gurugram to Agra, estimated amount was **** /-. The trip was started at **.** am and ended at *.** pm. for which i got sms message on my mobile, but on app this trip not ended, and finally they charge...
May 09, 2023 by OM PRAKASH
Ola Cabs - I was charged twice for my ride Closed
I booked a cab on march **th around * pm and after the ride ends.I was charged twice for it. After raising multiple complains and mails I've still not received the refunded amount and they are telling it as an additional tip which I paid to the...
Apr 16, 2023 by Saksham Singh
Ola Cabs - Payment made Twice Closed
Asheesh Chaudhary contact no. (**********)booked Ola from Sanmati Kunj Appartment Dwarka sector * to Dwarka Court Complex sector * and done payment twice ₹*** for same ride and drive is not responding to the phone and there no customer servic...
Apr 03, 2023 by Asheesh Chaudhary
Ola Cabs - Consumer Forum Complaint against OLA cabs Safety Negligence Of Passenger Closed
Dear Sir, I want to report a Series complaint against OLA cabs due to Negligence and ill-mannered behavior of not taking any liability of passenger safety. On **nd March ** at **.** am I booked an OLA Cab from Mumbai Airport to Kal...
Mar 26, 2023 by SHOBHIT KHANNA
Ola Cabs - Ola pending payment Open
I took a Ola Cab ride from command hospital, Bangalore to Banaswadi railway station on March **,****. i had paid via cash. But still the Ola app shows I need to pay Rs ***. It's been a year already and still shows payment pending. Why should I ...
Mar 08, 2023 by Shadaab
Ola Cabs - Ola Cab refused to turn on AC Open
My name is Anupam Ray. I took a ride by Ola Cab (CRN **********) today on **-Feb-****. The driver refused to switch on the AC after repeated requests and at the end of the trip he said he is not permitted to switch on the AC. However, I have be...
Feb 11, 2023 by Anupam Ray
Ola Cabs - Excess Amount Closed
I raised the complaint in **** since I lost my patience against Ola as your process and staff both are useless and not at all customer-centric. My complaint is regarding CRN:**********, wherein I have raised a complaint on the following gro...
Feb 09, 2023 by Pankaj Kumar Bansal
I have travelled on Ola Cabs on **th January, The driver was misbehaving demanding me twice the amount saying this is an out station, which is really not. I have raised a complaint to Ola through Emergency, after being dropped by driver he was ...
Feb 03, 2023 by Gopinath Venugopal Balakrishnan
Ola Cabs - Charged extra fare Closed
My estimated fare was Rs ***.** and I was charged Rs ***.**...
Jan 26, 2023 by MANOJ GARG
Ola Cabs - Double fare taken Closed
The fare got deducted through upi as well as the driver took money. Ola customer care is good for nothing. They don’t even see the complaint and respond with the same standard message .. that too after multiple followups.. all thieves sitting...
Jan 24, 2023 by Usha
Ola Cabs - Double payment done to ola cab driver Closed
The gpay transfer was successfully lately meanwhile I had already paid the cash to the driver I contacted the driver multiple times but yet he has not transferred money back to me...
Jan 22, 2023 by Nirali Gorad
Ola Cabs - Refund not initiated Open
Ola Cabs had to refund me the above mentioned amount and took my NEFT details also. But it has been past ** days and I didn't recieve my refund. From Ola support, I cannot raise a new ticket as option is not there (was there earlier) and cannot...
Jan 18, 2023 by Omkar Gupta
Ola Cabs - I paid extra cash to driver Open
I travelled from New Sagar Bus Stop Pune to New Panvel. And base fare was **km **** Rs. I paid the amount **** Rs by Gpay also. When I reached destination,driver said to pay bill amount with toll in cash.But the amount driver said to pay ****+*...
Jan 08, 2023 by Chetan Pednekar
Ola Cabs - Driver asked me to get down after taking the OTP Open
Dear Sir/Madam I booked a Ride today i.e **-**-**** by Ola Auto The driver arrived and he took OTP and started the Ride. Later he asked me what the payment mode. When i informed him it was Online he immediately . He immediately cancelled ...
Jan 04, 2023 by Ashish Kumar Gaggar
Ola Cabs - Refund of money Closed
Money is charged if I cancel a ride. Why doesnt Ola refund a charge if the driver cancels my ride...
Dec 05, 2022 by Allen John Freddy
Ola Cabs - Extra money deducted from my account Open
i contacted ola cabs exicutive several times and complaint around ** times and everytime they mark it as resolved i took a ride and it was of ** rupees and ** of cancellation charges but when i tried to pay through phonepe through ola app *** r...
Nov 30, 2022 by yash khanna
Ola Cabs - Payment was done on time and it is reflecting as due in credit bureau Open
I am using Ola Postpaid for more than * years. I made all payments on time and it is reflecting as overdue in my credit bureau report. I raised this dispute to Ola support and since ** days with lot of mail conversations it is still not resolve...
Nov 29, 2022 by Ganesh Prasad
Ola Cabs - Complaint against ola Closed
We had booked ola to Mumbai station because we had train tickets booked in emergency (expensive one) to travel to Rajasthan on my sisters wedding. OLA pickup happed with delay, no issues because we still had time to reach station and catch th...
Nov 06, 2022 by Haya Shaikh
Ola Cabs - Base fare and fare charged for a cab ride was incorrect Open
Hi I travelled from point A to point B where the km difference was ** Kms. I was charged for *** kms when raised complaint with Ola I got false information and misleading facts to cover up this. ...
Nov 04, 2022 by Soumyadeep Jena
Ola Cabs - Outstation Ride The Driver Entered Incorrect Odometer Reading Open
Hello Team, There has been fraud done by OLA cab driver on July **, ****, I tried connecting with them several times but no response. Without even showing driver entered the km and I couldn't do anything about it( as I was loading and unload...
Nov 03, 2022 by Umang Agarwal
Ola Cabs - Excess fare charged Closed
I took a ride for airport and the fare shown was ***/- On arrival the money deducted from my account is ****/- I have taken up the issue but Ola is not refunding the amount. It was a mid day sunday and there was no fare surge. Normally the fare...
Sep 27, 2022 by RANJAN MALIK
Ola Cabs - Cheating and then threatening Closed
First OLA guys took extra money and then they started threatening to clear the dues. Got several threatening messages which is like mental torcher and can disturb you....
Sep 22, 2022 by Gooal
Ola Cabs - APP SHOWING AMOUNT AS UNPAID EVEN AFTER PAYING CASH Closed
I made a trip using OLA APP on **/*/****. After the trip, I paid RS. *** cash to the driver. Even after payment, the APP continues to show the amount as UNPAID. The relevant CRN No. is ********** dt **/*/****. ...
Aug 31, 2022 by N P Ramaswamy
Ola Cabs - Ola driver rude behaviour Open
I have faced a lot in booking ola in udaipur and this is not the first time. Whenever i book an ola here and calls them. They directly tell me to cancel booking and making excuses. This was not enough. Last sunday a cab driver asked me *x charg...
Aug 16, 2022 by Mitali Khandelwal
Ola Cabs - Unnecessary Charges Open
It's been many times now that ola is keep on charging extra than what they show at the time of booking. And, then drives starts misbehaving upon our denial of not giving any extra money. Ola has closed all the customer complaint mediums whe...
Aug 14, 2022 by Beena Gulati
Ola Cabs - Refund not done for more than 60 days Closed
The driver charged extra amount, as did not consider the OLA postpaid. Since the postpaid amount was not been settled, I had to pay that amount as it chargeable for late payment. Now, past ** days I have chasing regularly but these shameles...
Jul 24, 2022 by Dharam Prakash Thakur
Ola Cabs - Poor service Closed
I would like to file a complaint against the ola cabs system. Am very upset and frustrated about the ola system in this country. All cabs drivers keep cancelling the cabs for no reason. This is not the first time. This issue has been happening ...
Jun 21, 2022 by Priyanka
Ola Cabs - OLA Charging Twice and No support received from Customer care Open
I have taken a ride with Ola cabs on MAy **,****. When i Reached my destination the driver asked me to pay Rs.*** to him through Gpay. LAter I got the bill for the same ride from OLA postpaid for Rs ***. I am breaking my head explaining the iss...
May 30, 2022 by Srishti
Ola Cabs - Ola Postpaid deducted without my knowleged Open
On Thu, ** Apr, **:**, without my knowledge, Rs *** was deducted from Ola postpaid, I have complained to Ola regarding this, but still, now I didn't receive any reply from them. Daily I'm putting mail to them but they are not replying. And post...
May 25, 2022 by Sathisha MS
Ola Cabs - Incorrect high ride cost charged Closed
I booked an Ola outstation ride in Pune on *th May for * days with return on **th May. On **th May after reaching the final destination, we were unable to receive the final ride payment on our app or in the driver's app due to some glitch. Ola...
May 21, 2022 by Anwaya Nirpharake
Ola Cabs - No assistance provided by the support team inspite of safe issue Open
I had taken an ola cab on Saturday for long distance travelling. the Driver misbehaved with me. i was travelling with * other female passengers. i had spoken with the ola cab support team. they haven't been able to resolve the issue. moreover ...
May 18, 2022 by Bhavana Khemka
Ola Cabs - Charging amount even if we paid cash for rides Closed
I have paid cash for two rides. They did not consider cash payment and put payment pending in ola postpaid account which i did not choose. They have been sending reminders through calls/messages that I am due and harassing me. I contacted OLA c...
May 11, 2022 by Satya
Ola Cabs - Refund Open
Hi, This is to inform you that i take ride on **th Apr and the ride starting time fare was *** and when ride end fare increased *** so this is the ** fare difference which ola cabs have to refund me but still not received refund. CRN - ********...
Apr 27, 2022 by Kamal Singh
Ola Cabs - Double Charge on my account for Ola Fare ref ticket Ola Cabs Open
Ola Cabs - company is irresponsible and no Value for Customers. On **th Feb'** I did use Ola cab for travel from one city to another and i wanted to select cash payment but somehow Ola wallet was selected after the ride started i checked it wa...
Apr 13, 2022 by Roohi Asma
Ola Cabs - Ola charged illegally for already paid trip Closed
Hello, Already paid to driver as proof attached. Driver demanded double money on **th Feb as the transaction was showing in progress to his bank account. Once the previous transaction confirmed as failed after * days driver contacted me and ...
Mar 12, 2022 by Sankar Choudhury
Ola Cabs - Payment got deducted twice without any ride Closed
I have booked a ride on ** feb. Ride fare was Rs. ***. It got deducted from my Amazon pay balance. Till here, it was okay. But along with that Rs. *** also got deducted twice on ** feb which is without any reason. I...
Mar 03, 2022 by Utkarsh Shukla
Ola Cabs - OVER CHARGING BY OLA CABS FOR TRAVEL BY OLA AUTO Closed
I booked a ola ride for visit to a Doctor at near by my house around * km on **th December **** from my residence at yellanahalli through my mobile app to a near by Diagnostic clinic which is less than * kmts from my place in Bangalore on **th ...
Dec 16, 2021 by A V Ramana Rao
Ola Cabs - Payment harassing Closed
Ola cabs showing payment pending to me but I need not to pay any amount to the any rides ola cabs started new business like this to harassing to customers atleast we don't have chance to talk customer service no one mobile is working properly ...
Nov 25, 2021 by Neelima Dulipidi
Ola Cabs - Harassment by Ola Closed
Took an ola ride from Chennai Airport to Virugambakkam on ** Oct **. Booked a micro car but was upgraded to a sedan. Vehicle allotted was Tata Zest sedan. Upon taking the ride, the insisted on payment for parking at airport in cash of Rs **...
Nov 12, 2021 by KVR Reddy
Ola Cabs - OLA I paid by cash and the app shows payment pending Closed
I paid the driver by cash. Ola app is showing payment pending and doesn't allow me to book cabs until I make the payment. Booking id: ********** Date: Tue, Nov **, **:** AM...
Nov 09, 2021 by Siddhi Mehta
I booked ola on * november **** at ** pm using the mentioned number on ola applicaiton. The booking win best number is CRN **********. After booking was done, driver asked for * times the amount shown on ola application. I refused and he start...
Nov 08, 2021 by Suresh Kumar
Ola Cabs - Charged twice for a single cab ride Open
I was charged twice for the same ride in OLA. on **th September I took a cab ride and the payment method was phonepe. Unfortunately my cell got switched off in the midst of journey and I had to pay the amount in cash as I had no other alternati...
Nov 08, 2021 by Soumya Ranjan Rout
Ola Cabs - Charged for extra distance and distance which we had not travelled Closed
On ** October we travelled from Kothrud, Pune to Sinhagad (to and fro with a halt) fort by Ola. The CRN number is CRN**********. We have traveled total ** kms but we have been charged for ***.** km and charged for extra time as well. I raised t...
Nov 04, 2021 by Tushar Sant
Ola Cabs - Not getting a Refund From Ola Closed
I booked one way outstation ride on Monday **st June with CRN ********** with phone pe as payment mode. Initial estimate showed ****/-. The real shock was when trip completed. I was charged ****/- for a total of ***kms travelled. I got a trip c...
Jun 26, 2021 by Maheshkumar H S
Ola Cabs - Abnormal High Charge Wrong Billing Cheating Open
Vide - Date of Journey : Fri, May **, **:** AM CRN ********** Charged Rs ****.** (****+*** cash) *. While booking, OLA app showed appx ** KM total distance also GMap showing **KM distance from pickup (EA */* Deshbandhunagar Rd, Baguia...
May 14, 2021 by SUKHEN SINGHA
Ola Cabs - Taxi driver hits my car Open
ola driver of taxi no. RJ** TD **** was coming in speed and hit my car Maruti Estilo at Mahatma Gandhi Hospital staff quarter campus at around *.** am and ran away . My cars driver seat door is totaly damaged, I want my car to be repaired as...
Mar 16, 2021 by Rajni haldia
Ola Cabs - OLA CABS Overcharged for KM s which I wasn t travelled Open
CRN: ********** I took an outstation trip from my Vadodara to Ahmedabad on **nd of February, ****. While booking the estimation of the trip was Rs ****. They had estimated the distance to be ***kms and time to be * hour. I don't know how the...
Feb 22, 2021 by devkaran
Ola Cabs - Charged twice for the same ride via UIP and Cash Closed
I took Ola Rickshaw from Andheri to Vashi, midway I paid the fare via Phonepe, after the ride the app showed me to pay via cash. I had to pay twice for the same ride. ...
Jan 28, 2021 by Akash Shukla
Ola Cabs - Overcharged for the outstation trip Closed
I took an outstation trip from my hometown to Haldia on **th of december, ****. While booking the estimation of the trip was Rs ****. They had estimated the distance to be ***kms and time to be * hour. I don't know how the estimation comes ...
Jan 03, 2021 by Subhendu Malakar
Ola Cabs - Ola Cabs Account Blocked Closed
Ola Cabs have blocked my account permanently. They claim that I have violated their company policies. After writing several times to Ola Customer service, they have not provided what policies I have violated, what location and what date? Also, ...
Dec 31, 2020 by NirmalM
Ola Cabs - I paid ride fees cash but ola postpaid amount added Closed
I paid money for last * rides to the drivers but my ola postpaid amount added.. ...
Dec 28, 2020 by Rahila
Ola Cabs - Charged for a ride I have not taken Closed
This is not the first time I register my complaint regarding this issue. I am getting calls from Ola to clear my Ola postpaid due of ***rs. of which ***rs. Ola has charges me unnecessarily for the ride with CRN no.**********. This incident ...
Oct 31, 2020 by Sandeep Kumar
Ola Cabs - Charged higher than shown Closed
I booked the cab on * September **** at *:**p.m. when I booked the price was Rs. ***. After the ride was over the price changed to Rs. ***. Driver changed the Route which resulted in higher price. Customer care has no f option. ...
Sep 08, 2020 by Yamini
Ola Cabs - Ola driver took extra money by arguing and ola is not supporting Open
At the end of ride driver which was assigned by ola asked for extra money apart from toll tax ( which I paid myself) when I refused to give extra he started arguing to avoid the scene I Thought of paying him and solving this problem with ola....
Jul 15, 2020 by Jeenia Dhillon
Ola Cabs - Not came for pickup Closed
The issue that I have experienced was: pelase be informed that i have booked the ola cab vide the osn no OSN********** AND OSN********** THE DRIVER HAS NOT ARRIVED FOR PICKUP HE HAS DEVIATED THE ROUTE AND ALSO MARCHED TOWARDS THE DROP INSTEAD...
Mar 23, 2020 by S.Bose
Ola Cabs - Fraud by Ola Closed
I had booked an Ola cab from Airoli, Navi Mumbai to Mumbai Central Railway Station on the **th of March ****. I recd a message that the cab is on way and showed * minutes was the reaching time. I recd a call from the South Indian driver that he...
Mar 14, 2020 by Naresh Vig
Ola Cabs - Account is Blocked Open
My Account is blocked long. There is no response while sending e-mail....
Mar 04, 2020 by Hiteshkumar C Patel
Ola Cabs - Overcharged on trip Closed
Sharing I recent incident with Ola Cab Services . I Booked Ola Cab on ** Dec ** from Howrah Railway Station to Dumdum airport. While booking the cab it showing ** KM with expected fair of ***/- Rs. However once reached the destination driver ...
Jan 02, 2020 by Ashim Saha
Ola Cabs - Driver cancelled the cab after scheduled pick up time Closed
I booked an ola ** hours before my scheduled time. The driver even called me half an hour before scheduled time to enquire and confirmed about the location. But after the pickup time, he cancelled the ride. As a result I had to miss my classes ...
Jan 02, 2020 by Vandana Sharma
Ola Cabs - Charged more than estimated cost Closed
When I booked the ola auto it showed me rupee of *** . After the ride I was asked to pay rupee of ***.How can it show this much of difference ?This is utter waste of money....
Nov 24, 2019 by Champa
Ola Cabs - Ola postpaid invalid charges Closed
I notice ola charging me unknown post and amount of **** when I have not done that transaction at all.Even if I see the transaction details I don't see the break down for this transaction.I have been due diligently paying the driver from my wal...
Nov 17, 2019 by Nirja k
Ola Cabs - Overcharged by ola cabs Closed
I was Charged *** for a **.* km trip over ** mins which is abnormally high for this trip time and distance.i have raised many complaints regarding the same and I was forced to pay this amount by ola by threatening fine and finally fining me ext...
Nov 09, 2019 by Sambuddha Dhar
Ola Cabs - OLA Cab Over Charge Open
Booked an OLA Cab on line CRN**********. Driver came late ,then took a route diversion since he wanted to fill CNG. Got caught in traffic because of route change. Delayed us and finally we had to pay Rs ***/ against an initial estimate of Rs...
Nov 07, 2019 by Brig Arun Ambardekar
Ola Cabs - Overcharged by OLA Closed
I travelled by OLA outstation on **/**/**** from Kharghar to Wakad (***km) with an estimated fare of Rs **** (for ***km). After finishing the trip, I was charged Rs **** (paid in cash) for *** km travelled in * hrs. I was charged Rs *** extra ...
Oct 22, 2019 by aparna hebbar
Ola Cabs - OLACABS not attending complaints Open
This mail in in regards to something extremely important, critical and sensitive, request to please go through EVERY word and I look forward to a permanent resolution to restore my faith and confidence in the world class system and brand OLA. ...
Oct 12, 2019 by SUYOG KULKARNI
Ola Cabs - The ola driver refused to come to the pickup location Closed
I booked ola prime yesterday night from City centre * to Airport enclave cooperative housing society,birati-bankra.The driver confirmed the ride but when I called him ,he told that I have cancelled the ride. He was lying as I had not cancelled ...
Oct 08, 2019 by Uma Shankar
Ola Cabs - Fare charged very high than shown at start of trip Closed
I have booked one outstation Ola cab no.JH**DD**** at **.** hrs for Ranchi and it was shown around fare RS **** at the start of trip, trip completed at **.** hrs and driver Ranjeet ( **********) claimed RS **** , which I had to pay without any ...
Oct 02, 2019 by Rajan Kumar Malik
Ola Cabs - Refund not being processed by OLA Open
I had taken OLA outstation ride on **th August and tried to pay to OLA through PhonePe.It was stuck that time and then we had to pay through Cash as OLA promised to refund the money.It has been one and a half month and still the money is not re...
Oct 01, 2019 by Rupayan Chakravarty
Ola Cabs - Extreme Delay in Drop Closed
To whom it may concern, I boarded an ola share ride WB**E**** , driver TARAK DHAR at ** Am from patwari para santoshpur. In my app it was shown that my drop is thw second drop after the first drop Neha and after my drop, the lady who boarded...
Sep 25, 2019 by sagnik c
Ola Cabs - High price charged by ola cab Open
I had booked a ride with ola cab on September **,**** for a distance of * km. The estimated price for the ride is Rs. *** to Rs. ***. But the cab has charged me Rs. *** which is three times the normal rate charged by any taxi....
Sep 21, 2019 by NOBLE KISHORE
CRN ********** OLA Ticket # ********* I am writing to express my dissatisfaction with poor quality of OLA cab service, as my parents (Senior citizens) were travelling. I think this matter deserve your urgent attention. I am one of your reg...
Sep 20, 2019 by Smita M
Ola Cabs - Ola Driver was too much rude Open
We ordered a ride on Ola at *:**AM and And we were already late for our Chartered Bus from Bhopal to Indore departing *:**. The driver came to us and was ignoring to keep the luggage at the back by himself. And he stood the vechile at a Wet pla...
Sep 20, 2019 by Yash Gupta
Ola Cabs - Extra money charged in my old account Open
Hi Team, This is not genuine, as total bill was *** which was paid by me, and should not be liable any excess amount ***, which is asking by driver through ola support, for your convenience please find attached bill for the same and let me k...
Sep 19, 2019 by Ashok Kumar Sharma
Ola Cabs - Billing issue Cash paid and wallet deducted too. Open
I made payment twice for single ride. firstly i paid through google pay app Rs.***. money deducted from my wallet,but driver said he had not received payment so again i have to pay him in cash. request for complain (Ticket *********) provided...
Sep 18, 2019 by Sumit Kumar
Ola Cabs - Inconvenience caused Open
Hi, This is regarding the OLA cab which was booked from Kapadia nagar to Byculla. The driver gave false committment and didnt turned up and finally cancelled the ride. I had * senior citizen and * infant who was suppose to travel he wa...
Sep 18, 2019 by Arwa Tinwala
Ola Cabs - Payment issues Closed
I had a outstanding OLA money of Rs. *** approx. Due to some issues in my phone there was a delay from my side to pay the payment. But then i cleared the outstanding of Rs *** against which i have the transaction details proof as well. In spite...
Sep 18, 2019 by Shree
Ola Cabs - Belonging left in cab not returned back Open
i left my belonging in the cab as on *th sept **** afer repaeted calls to concerned driver as well as customer care issue is not yet resolved.CRN No-********** sept **, **** AM, driver-Nisar Ahmad...
Sep 17, 2019 by Kundan kumar
Ola Cabs - High fare Open
On Wednesday **th of october, We booked a cab to go to pallikaranai. But since it was traffic, we had to rush as we were going for a reception. So my husband rang up to me and told me that he will be waiting SH ***..(as mentioned below). So...
Sep 17, 2019 by Priya Kumar
Ola Cabs - Excess fare charged Open
We booked ola bike from Mansarovar to Chitrakoot for my little son with estimated fare Rs. **/- but looking the little child, the driver charged Rs. **/- (double of estimated fare).. OLA must be penalized to avoid the such cheatings.....
Sep 17, 2019 by Ajit jain
Ola Cabs - Ola falsely charging fraud penalty Open
I recently joined as Ola bike partner. On the *rd day of joining, on **th September,****, I was charged ***₹ fraud penalty charge. I called up the customer care, I had to call the given number more than * times before the call went through. T...
Sep 17, 2019 by Kunal Goswami
Ola Cabs - Ola Services Closed
I booked ola for Rs. *** on **th September and when I arrived my destination my bill was Rs. ***. Not only this time , whenever I book ola the actual fare is always higher than the fare which was shown at first....
Sep 16, 2019 by Angira Basu
Ola Cabs - Ola not responding over complain Open
I have taken ola rental for to and fro journey from jamshedpur to ranchi on **th sept . During the ride driver ask me the mode of payment which was ola credit. Then the driver told that he has no money to fill the petrol and I need to pay him ...
Sep 14, 2019 by Belal noor
Ola Cabs - Ola driver bill refused to pay Closed
I recently traveled to Hyderabad via flight from Bangalore and hired a ola cab in Hyderabad as I had to return back to Airport the same day in couple of hours post my meeting I asked the driver if he can wait for an hour so that I can return ba...
Sep 14, 2019 by Zeeshan
Ola Cabs - Overcharged for Cab Services Open
On **th Sep we booked an Ola Cab for an outstation trip (CRN **********) from Kochi to Arimbur, Thrissur (both from and to in Kerala) with a Mini cab at Rs.**/km (shown in Ola cabs website as the rate for * hours (bill says * hours) round trip ...
Sep 14, 2019 by Jos Mathew
Ola Cabs - Fare Dispute Ola Cabs Open
Hi I booked a cab with Ola on *th September. For this trip before booking I was shown Rs *** for a drop to SNN Raj Greenbay but I have been charged Rs ***. Also I had to pay Rs ** toll. On calling customer care they are saying no destina...
Sep 13, 2019 by Debraj Manna
Ola Cabs - Charged Extra Amount Open
I have booked Ola Cab from Mumbai Airport on **-**-** around **.**pm while booking the App shows me the Amount of Rs. **** i booked the cab and i got message in App cab is arriving after reaching my destination the Amount shows is Rs. **** at t...
Sep 13, 2019 by Zafar Niamat Khan
Ola Cabs - Inconvenience of the driver Open
On **th September in the morning i booked a cab to the railway station ,the driver was near my home and confirmed the address with me and didn’t showed up even after ** minutes and when I called him back * times he didn’t pickup up the phon...
Sep 13, 2019 by Jeel Merchant
**/- charged for * times even if driver cancelled the ride . Two times he was unreachable and he was not able to locate pick up point where uber easily came to pick up. CRN no.**********, ********** on **.**.** ( added ***/ for next ride) for s...
Sep 10, 2019 by Seema sinha
Ola Cabs - Overcharged by ola 10 times more Open
Yesterday I traveled from Mangalore to Manipal a distance of ** kms by Ola . I was charged Rs **,*** . I had no option but get to an ATM and cough up the money . No way to call as Ola responds to only mail . They acknowledge it is a mistake aft...
Sep 10, 2019 by M V Kalidas
Ola Cabs - Missing Cricket Bat Open
We were loading our luggage to a cab in the airport, however the driver told there were too many luggage’s and had to cancel.. But I missed to collect the bat from the cab and got a new cab instead.. The bat should ideally be in the first ca...
Sep 10, 2019 by Nushrath Rahman
Ola Cabs - OLA Cab: No Bill Closed
I have booked a OLA Cab from Vigyana Bhawan, New Delhi to IGI Airport T* at *.**PM vide CRN **********. After reaching in the destination, the driver phone was not working and I was in a hurry to catch flight. He could not tell the fare and ask...
Sep 09, 2019 by Himanshu Sekhar Rout
Ola Cabs - OLA CHARGED EXTRA ON BILL AMOUNT Open
Dear Team, Good Evening, I took a Ola Cab (was forced to take prime play cab) as purposefully no ola cab drivers were accepting inquiry for prime sedan cabs. The rental package was for * hrs and ** kms. I took the cab from Delhi Terminal ...
Sep 09, 2019 by Namit Kanchan
Ola Cabs - Incorrect information and overcharging Open
Hi, I had booked an old cab for * hrs **kms, as I had more work and would exceed the given time, I searched their app but couldn’t find the rate chart that I would be charged for additional time/kms. So I called their support but they al...
Sep 09, 2019 by Ragini Thard
Ola Cabs - Ola postpaid dues Open
Please note i have been taking the services of your ola cabs since **** onwards and i had cleared all my dues paying amount till my last trip on on ** august **** to the concerned drivers of your vehicles and how all of a sudden this post-paid...
Sep 08, 2019 by Neetu Singh
Ola Cabs - Overcharged on the ride Open
I booked ola cab on *-sep-** CRN **********. I successfully made payment through Google pay for Rs. ***. Still, the driver demanded payment in cash. I had to pay Rs. *** in cash also. Thus, I paid twice for the same ride. Tried contacting ola c...
Sep 04, 2019 by Aakanksha
Ola Cabs - Fare charged was very high Open
Ola Cab charged almost three times of the normal fare for the trip from Ramoji Film City Hyderabad to Gachibowli Infosys on **th Aug ****. While going to the same place it charged only *** rupees whereas it charged me almost three times i.e.***...
Sep 04, 2019 by Satyananda kar
Ola Cabs - Refund promised but not credited Closed
Ticket ********* On **th August Ola Support wrote to me: Hi, Thank you for your response. We are sorry for the delayed response. As communicated earlier, we have initiated the refund of ****/- to your bank account, we assure you that the mon...
Sep 04, 2019 by Hari Misra
Ola Cabs - Charged high rental Open
Charged for sedan although demanded a micro vehicle. Even after representing the driver as well as customer care did not agree. Screenshot of booking attached. It is topmost on the page....
Sep 03, 2019 by Vinay ahuja
Ola Cabs - Charged inappropriate billing for outstation Ola ride Closed
Recently I travelled to Haridwar from Sahibabad using Ola outstation booking from ola app. The app showed to be a tentative fare of around Rs. ****. During my journey, I paid for toll, RTO and parking charges whichever incurred. When my trip go...
Sep 03, 2019 by Vinay Singh
Ola Cabs - Ola auto drivers are asking for extra amount for the drop location Closed
I have been using ola service for the past * years. I prefer ola cabs and autos than any other cabs because of its reasonable price for service. But nowadays those drivers are asking to pay extra amount like **₹ + ola estimated amount and tel...
Sep 02, 2019 by Manikandan
Ola Cabs - Ola wrong drop location and taking the bill amount forcefully Open
I took a cab yesterday for Lucknow CCD Gomtinagar. The cab came and took me to the wrong location and then he argued with me and took the bill amount forcefully saying that you have to pay the bill amount even when you are in the wrong location...
Sep 02, 2019 by Ayush Shukla
Ola Cabs - Ola wrong localisation system Open
I have been using ola cabs long time. This problems happens every day. The location system of ola cabs is completely useless,even after setting the right location the drivers cannot find the correct place. They keep telling me that they have re...
Aug 31, 2019 by Rudransh Singh
Ola Cabs - Unprofessional ola driver and mental harassment Open
We had booked an ola for * hours package. After loading our luggage in the cab and having sat down, the driver started asking questions like how will you pay in cash or ola money, where all are you going, why are you going etc. Then he said i d...
Aug 31, 2019 by Vinod Bakshi
Ola Cabs - Payment made but showing pending Open
My father booked a ola auto from his number **********, on **st June **** and the fare shown to him while booking was Rs. *** payable in cash. After reaching the destination Divisional Railway Hospital at M G Railway Colony in Bangalore, the au...
Aug 30, 2019 by Sudipto Mitra
Ola Cabs - Driver took a longer route and I was charged extra for it Open
I took cab from kaikhali to esplanade kolkata . The driver took a longer route and it took more time and costed me extra money . I complained to OLA and i got no response from their side....
Aug 30, 2019 by Ankit Mazumdar
Ola Cabs - Fraud bill generation and mental harassment Closed
I took a cab on **st feb ****, from gurgaon to delhi, i payed the money in cash as usual, but that driver generated the bill in ola post paid ,without my concern, when i started receiving the calls and sms for recovery ,i explained them every t...
Aug 30, 2019 by Manish singh
Ola Cabs - Driver cancelled the cab I booked 3 times Closed
I have booked my cab this morning * times and they cancelled my cab all the time....After booking the cab I called them and all of them said that they are coming but they cancelled after it just because of it I missed my intercity train and I h...
Aug 30, 2019 by Himanshu
I had taken ola ride for airport drop and make full payment and the driver confirmed the payment. But still date they are sending me messages and in OLA app showing me that amount of *** is to be paid to them as part of post paid which i had a...
Aug 28, 2019 by Biswas
Ola Cabs - Ola driver deceived me and took Rs. 20 extra Open
On ** August ****, I booked a micro variant of Ola near NLIU Bhopal and my pick up location was Flamingo Campus, Aakriti Ecocity, Bhopal. I reached the pickup point after * minutes. The driver demanded Rs. ** extra in the fare and he told me th...
Aug 28, 2019 by Aditya Singh Chouhan
Ola Cabs - Regarding billing issue Closed
I am being chased to pay amount of Rs ***/- for a ride taken on **th July,**** at **.**pm from khadakpada,Kalyan to Ulhasnagar *. This was a auto cashless ride. The driver was really rude. At start of the ride I handed over Rs***/- note to driv...
Aug 28, 2019 by Muskan Santwani
Ola Cabs - Ola driver made us to walk about a kilometre Open
Ola Driver made us to walk about a kilo meter to him when we came by he just cancelled the ride and went. My wife was so tired even she managed to walk there. First he should not have accepted the ride when he can't come Second he just left u...
Aug 28, 2019 by Malar
Ola Cabs - Charged extra money Closed
On Saturday **th August I booked an Ola bike from my residence and the amount to be charged displayed was ₹** as the distance wasn’t much, my driver kept talking about a false price surge throughout the journey, and when I reached my locati...
Aug 28, 2019 by Abhilasha Mukherjee
Ola Cabs - Driver cancelled the ride and I was charged Open
I pre booked ola outstation from Delhi to patiala * hours before the ride. According to ola's policy the driver information was shared with me one hour before. Right next second th ride was cancelled. I called th driver Yusuf to ask why would...
Aug 25, 2019 by Abheyjeet Singh
Ola cabs charging extra money when my sisters were travelling alone today and took the long route. He took **.* km when the shortest distance is only **.* km...
Aug 23, 2019 by Ankit Karmakar
Ola Cabs - Complaint against ola cab driver Open
I had booked the ola ride on **th august **** at *:** pm.Driver named NAVNEET has accepted the ride with CRN NUMBER.**********. Ola app did not get the actual location of us .So i asked the driver to get us from just around *** to *** meters n...
Aug 23, 2019 by Sachin Arora
Ola Cabs - Abnormally high fare charged by OLA taxi Open
TO VOYAX Sub:- abnormally high fare charged by ola taxi on my ride from dakhineswar to newtown ,Kolkata on **/**/**** ,CRN********** Dear sir/madam I have visited newtown to dakhineswar and back by ola taxi by two bookings on **/**/****. ...
Aug 22, 2019 by SUVASH CHANDRA SWAIN
Ola Cabs - Ola cabs permanently suspended account Open
I travelled by an Ola cab on *rd May ****, I boarded the cab from green park, as soon as I boarded the cab I realised the driver was driving very rash and was not in control of the car. So I told him to drive carefully, after which he stopped t...
Aug 20, 2019 by Divya Jakhar
Ola Cabs - Indisciplined and no manners towards the customer. Closed
The Ola cab driver was so harsh on us when we asked him to switch on the AC by telling us just for this *** rs he will not do things we ask to. He also pointed he knows what he should do as he is having ** years experience. His mobile number is...
Aug 20, 2019 by Angeeth
Ola Cabs - Fare paid in cash and deducted in online too Closed
On *th August evening I travelled in Ola auto and unfortunately I have selected Ola money wallet and when I reached destination phone got switched off and driver said I have to pay in cash. As I was not aware that Ola money wallet was selected...
Aug 17, 2019 by Ranjith C C
Ola Cabs - Cancelation changes charged illogical Closed
On **/**/** I booked a ola cabs from *.* no airport gate for going to the R G Kar medical college and hospital. One micro cab respond first having crn no ********** but whenever came to know about *.* no bus stand then he denied to go and told ...
Aug 17, 2019 by Pritam Bishnu
Ola Cabs - Ola driver cancelled the ride without my knowledge Closed
Ola drivers cancell the ride without our knowledge. When we cancel they charge money but when they cancel that too after waiting ** minutes. They even refuse to pick our call. The sag part is even Ola support doesn't work that movement...
Aug 17, 2019 by Mohammed Rafi
Hi, I am being tortured with annoying mails and calls and messages asking to pay *** rupees , which i have been cheated by the ola driver as he asked me to pay by hand even though i paid through ola postpaid money by saying there is a problem i...
Aug 09, 2019 by Rajasekaran
Ola Cabs - Ola fraud and extortion Open
I have paid Ola ride twice *** Rs because of error from Ola app and after verification from Ola service after ** days they have checked their transactions and initiated a refund and asked me to wait for ** days. After ** days I still didn't rec...
Aug 05, 2019 by Sairam Kolluru
Ola Cabs - Charges were more than what showed as estimated Closed
When I booked the cab, the estimated amount was approximately *** .However was charged *** after the ride ended. Spoke to two reps. Didn't do anything, asked for supervisor. Told will recieve a call back after * hours. Requested can't wait for ...
Aug 03, 2019 by Sekhar Subba
Ola Cabs - Ola cabs not refunding my Rs. 243 Open
On *rd July ****, I booked an Ola Cab for Delhi - Gurgaon (CRN **********) and chose the mode of payment as google pay and paid Rs. *** through google pay to ola before the ride ended. However, after the ride completed Ola app showed me to pay ...
Aug 02, 2019 by Bibek Kumar Jha
Ola Cabs - Non standard system management Open
I was traveling in bangalore on **.**.****. After finishing my ride automatically I have paid *** rs by Ola money, but that driver didn't allow me to leave and he told Ola is not paying them. So he need cash. And at night **.**pm how can I figh...
Aug 02, 2019 by ANANDA PATRA
Ola Cabs - Fare charged at double the estimated amount Open
I was shown at Rs. ***/- as estimated amount for the ride. After reaching the destination, I was forced to pay Rs.****. I instantly complain on their given number but did not get any proper reply. I repeatedly called them but the matter is not ...
Jul 29, 2019 by Sharad Tandon
Ola Cabs - Charged extra for cab ride Open
I had booked a ola cab which showed a estimate of *** Rs while after the ride the bill came Rs ***. The driver changed the route without informing the passenger and alleges the passenger told to do so which is false. The company is refusing the...
Jul 25, 2019 by Priya Baranwal
Ola Cabs - Extra fare of cab Closed
The driver has chosed longer distance then shown in app and charged more...
Jul 23, 2019 by Lokeshwar
Ola Cabs - Delivery related issue Open
I was in an emergency so I took ola from Anushakti Nagar (Mankurd) to Wadia hospital (Parel). I entered correct location Wadia Parel and I was not familiar with route ola cab drop me in Kurla. I said there is no Wadia hospital in Kurla he said ...
Jul 15, 2019 by Manoj hiwrale
Ola Cabs - Ola driver security threat and theft issue Closed
I had a terrible experience with ola in Delhi yesterday. I booked ola from Indirapuram to a green park. He adamantly charged *** Rs more incorrectly just for a small distance. Then when we gave him cash and left. After ** minutes when we were a...
Jul 15, 2019 by Aparna shree
Ola Cabs - OLA RIDE CANCELLED SIX TIMES Open
Today I booked OLA cab from Delhi Airport and six times the ride was cancelled by ola drivers on pretext that they don't wan't to go to gurgaon and due to that reason even taking a flight to delhi was of no use as I could not reach office.. I a...
Jul 15, 2019 by Prashant Kumar Mishra
Ola Cabs - Complaint about Ola driver Closed
I booked Ola Auto. My payment was Rs.**. Though the driver came late he charged me extra ** rupees. The driver name is Manikandan. The vehicle number i don't notice but the last four digit is **** And his phone number is +************. The ...
Jul 14, 2019 by Simon santhosh
Ride date: Apr-**th *:** pm CRN ********** Driver name: Santhosh R Cash handed over to driver: *** rupees By mistake, I had selected "Ola postpaid" as a payment option. The attached document has the # of times I have mailed them with no re...
Jul 12, 2019 by Sandhya Sreekumaran
Ola Cabs - Auto driver(grabbing money) Closed
CRN ********** iam manjula here i traveled on **th june ** from marathahally to agara in auto estimated amount was ***/- in mid way auto diver said his mobile is switched off , i reached the location immediately i called to customer care t...
Jul 11, 2019 by manjula
Ola Cabs - Refund not proper Closed
Quite some time back, I had booked an Ola rental instead of outstation. So I had to cancel the cab and pay the driver without even taking the ride(as suggested by a customer care executive). He said that I would get the refund as ola money. ...
Jul 11, 2019 by Subhadip Das
Ola Cabs - Driver Took extra money Closed
Trip date : ** Jun **** There has been * punchers in the car and then again got punchered while going from Delhi to Mussoorie and drive took unnecessary time and distance to make it fix causing exceed in Time and distance . Tyre punchure ...
Jul 08, 2019 by SANDEEP KUMAR
Ola Cabs - Ola asking for already paid fare Open
I booked Ola cab from my college to Hyderabad airport. On reaching the destination, I paid the driver Rs. *** (the trip was in cash mode). Moreover, I had no other mode of payment set on my Ola app. However, after **-** days when I wanted to bo...
Jul 03, 2019 by Krishn
Ola Cabs - ON OLA SHARE PASS Open
I have taken Ola share pass on Jun ** th for Delhi i came for internship so to reduce my charges I have taken Ola share pass which takes for every ride ** rupees then whenever I book the ride within a minutes it will be cancelled and when I cal...
Jul 03, 2019 by Srikanth Appala
Ola Cabs - Cab company charged fare which is unnaturally high. Closed
I took Ola Cab from Home to Office. The distance is approx * km. Ola charged a sum of Rs *** which is at least * times the usual amount . The amount should not have exceeded above *** even if there was surcharge. I don't understand why this com...
Jun 28, 2019 by suneet
Ola Cabs - Refund for excess amount charged Open
This complaint is against. OLA. With reference to the above-mentioned subject would like to draw your kind attention towards the double pricing being done for my ride last month. Initially, booked a cab through OLA App from my residence to IG...
Jun 26, 2019 by MANAS GULATI
Ola Cabs - Ola charging twice instead of paying already Closed
I have already paid money for three travels done through Ola app but the app still says the amount is due and not realising I paid the amount again.Only recently realising my last trip was Rs**** and I had paid the amount now again Ola is sayin...
Jun 23, 2019 by Venisia
Ola Cabs - Heavy peak pricing of OLA Open
OLA cabs are giving very fake and undefined peak pricing at Vijayawada. According to them, ** am, * pm and even * am will also come under peak pricing. When I demanded the definition of peak pricing through * emails (service request *********, ...
Jun 21, 2019 by Shafeek Abdul
Ola Cabs - Times normal charge levied Open
I took a cab from Permbur railway station to Sholinganallur today (**-Jun-****) and levied Rs. ****/- for the trip. The same trip on **-Jun-**** was completed at Rs. ***/- That is a whopping ***% additional charging. Robbery in daylight....
Jun 17, 2019 by Joe
Ola Cabs - Payment issue with me Open
Today at *:** am booked a cab from IDA Uppal to Chintal at that time the estimated fair was Rs ***/- but after reaching my destination the total bill amount was ****. That people say that due to high demand and lower services, we charging more...
Jun 16, 2019 by M. Bhuvaneswara Reddy
Ola Cabs - Ola ride is exceeded Open
extra amount and repeatedly calling to my mobile for over due , actually i paid extra amount . my complaint is place to place single location on goint time its ***/- in return trip it charges ****/- same distance , how i already given mail wh...
Jun 10, 2019 by HEMANTH KUMAR T
Ola Cabs - Ola cabs charged too much fare Open
I am a regular user of OLA cabs and never faced any issue but on * June **, I feel I am cheated by Ola Cabs. On *st June ****, an evening I have booked an Ola ride from Alkapuri area to the airport in Hyderabad (** km), CRN No. **********. Nor...
Jun 03, 2019 by Manoj kumar saxena
Ola Cabs - Fraud by ola driver Closed
Had booked Ola from viviana mall. While getting into the car the driver took four digit code but later officially cancelled the drive. While the booking amount was shown Rs *** but on getting down at destination was charged Rs ***....
Jun 02, 2019 by Sheetal paradhi
Ola Cabs - OLA costing our lives Open
My mom and my friend's whole family (Father, mother & sister) were on their way to Ahmadabad Railway station in Ola cab. They met with a car accident on the way which happens due to the complete carelessness of OLA driver. It was early morning ...
May 29, 2019 by Megavaruman
Ola Cabs - Excess amount charged (Parking Charges) for OLA cab services Open
The excess amount charged as parking charges although there is no parking facility available and driver has not dropped only at the destination and also fare increase amount also charged. Uber charged for the same location only Rs. 96....
May 27, 2019 by Vikash Kumar Saini
Ola Cabs - Over charging by ola Open
I have taken an Ola cab from Pune ( Bhairoba Nala ) to Imagica on **-*-**. At the time of booking the fare was ****. When I reached Imagica the fare I paid was Rs. **** + *** ( toll tax ) = ****. On asking the driver he told me to contact Ola ...
May 24, 2019 by Rishi dembla
Ola Cabs - Fraud system for Ola cab owner Open
My car is now running on the Ola platform. They penalized me Rs. *** and told me the system has recognized an invalid booking which has been done by you. But I told them I have not completed any fraud booking. Ola provides resolution "we can't ...
May 24, 2019 by Subha sen
Ola Cabs - Charged three times Open
I have been charged * times (Rs.****/-) than that of the estimated ride fare (Rs. ***). The fare shown to me was of Rs.*** during the booking. I have been charged Rs. ****/- which is nearly thrice of the estimated fare. I had taken rides to the...
May 19, 2019 by RACHANA
Ola Cabs - Unusual higher price paid Open
While confirming the Ola Mini the price was shown ***/- (from Hafeezpet to Ramoji film city). Suddenly how comes without informing us price got hiked and after the ride to the destination it was ****/-. Which is three times more than the fare. ...
May 13, 2019 by Ajit Kumar sahoo
Ola Cabs - Extra charges levied without informing customer in advance Closed
The reference number for the CRN**********. I had engaged ola cab from the airport to my residence on **th May ****. I had chosen the airport package. While booking the cab Ola mentioned that the fare for the airport package would be Rs.*** wi...
May 11, 2019 by G S D BABU
Ola Cabs - Outstation ride got cancelled last minute Open
I booked a ride to Alibaugon on May *th for May **th at *.** am. I received all the details about the ride and call from the driver * hour before the ride. Last minute while I sat ready and waiting for my ride I received a call by the driver th...
May 10, 2019 by Shachi Bhat
Ola Cabs - Rental fare high due to lack of transparency Open
I availed an airport transfer Ola rental cab from RGI, Hyderabad at *th May at * am. The charge was shown as *** Rs on my booking. Later, after the trip end, I was shocked when I saw the charge as *** Rs, given the distance and hours travelled ...
May 05, 2019 by Surendhar sundaresan
Ola Cabs - Asked for double payment Closed
I paid through UPI on Ola cab. But the driver asked to pay in cash as well. How to apply for a refund. No customer executive picking call from Ola support....
May 04, 2019 by Komal
Ola Cabs - Cab driver refusing trip and cancelling on their terms Open
It's a horrible experience nowadays with Ola cabs where after ** to ** mins of waiting you find a cab only to watch the high handedness of the drivers. If luck favours then the driver will agree to go to your destination. But more than often th...
Apr 28, 2019 by S. Chakraborti
Ola Cabs - Receiving legal calls to make payment Open
I made the payment still getting calls for legal action from OLA. I raised this issue to OLA support and ticket ********* was generated by them. I made the payment it was successful. I shared the same with OLA personnel who called me (She gener...
Apr 24, 2019 by Shashank Singh
Ola Cabs - Regarding undue charges Closed
We booked Ola cab first time. The driver did not pick the call and we charged Rs. **. The second time we booked the cab than the driver confirmed our booking after waiting. If ** mins driver denied we again paid Rs ** as cancellation charges. W...
Apr 24, 2019 by Abhishek Bansal
Ola Cabs - Charging cancellation fee Open
I already paid the fees but not refunding my fees. Please do the needful....
Apr 22, 2019 by Govind goyal
Ola Cabs - Accepted request but refused to ride Open
This is to file a complaint against ola driver Dhilip Raj M (TN**W ****). He accepted the request for a ride and then when we reached pickup point he begged us for extra charge then the actual charge we accept to give extra charge then also he ...
Apr 20, 2019 by Khadija mohammed
Ola Cabs - Not refunding my money Open
This in regard to OLA outstation trip taken on **th March ****, CRN **********. In my previous communications on respective social media handle where I mentioned about a Credit Card transaction amounting ₹ **** (disputed amount). My bank has ...
Apr 16, 2019 by Vishal Mittal
Ola Cabs - Charged me more than the estimated value Open
I booked an outstation trip from Trichy, Tamilnadu, India to Kattuputhur, Tamilnadu, India on March **, **.** PM. Estimated money showed Rs.****. But the end of the ride the bill came Rs.****. I asked the driver, he said it is a computer genera...
Apr 15, 2019 by Prabu E
Ola Cabs - Money charged thrice Open
I have been charged thrice for the same ride and the outstanding is still there. I made many calls to their call centre and the slaves of pay cheque wasted my time rather than resolving it. They kept using the same jargon as the concerned depar...
Apr 14, 2019 by Ram narayan kanakapally
Ola Cabs - Online fraud done Open
I had booked an Ola on **/Mar/**** in Bangalore. The driver called me up and asked me for OTP that came as SMS. He said that * rides are booked at a time, he needs to cancel the other. The cab location was showing as it is in front of my home b...
Apr 04, 2019 by Rashmi D
Ola Cabs - Refund not given Closed
On the **rd of March, I booked an Ola rental for * hours at *:** am with CRN [protected]. Mr Suresh Thakur was the driver assigned for my journey. I started my trip around *:** am, but after travelling for just * to ** minutes, the driver said ...
Apr 01, 2019 by MOLOY KUMAR BANERJEE
Ola Cabs - Driver scraped the car Closed
I was driving on the road when a two-wheeler was in the way I'm trying to wait for him to take his vehicle out of the way and he scrapes me from the side and runs off. KA**D****...
Mar 28, 2019 by Aditi C. Ramachandra
Ola Cabs - Refund process ignored and delayed Open
At the beginning of February, I received a notification to pay my Ola postpaid. After receiving my salary on the *th of that month, I immediately transferred this amount. However, towards the end of February, I sent a notification that I had ...
Mar 25, 2019 by Bhavika G
Ola Cabs - Online fraud by the company Closed
I had booked an ola share on **/Mar/**** in Bangalore. The driver called me up and asked me for otp that came as sms. He said that is needed for locating the location and is a new system started by ola. Then the driver cancelled the trip. After...
Mar 08, 2019 by Shubra
Ola Cabs - Overcharged by the company Open
Sir, I went to Jaipur for vacation on **/*/**** with my family. On dated **/*/**** I booked a cab on a rental basis for * hr from ola cab for Rs ***.**. The ola micro rental CRN no is ********** and driver was Inder Jeet Singh. The cab picked u...
Feb 24, 2019 by Sanjeev kumar
Ola Cabs - Refund not issued Closed
I am a regular user of Ola on ** Jan **** I bought Share Ride Pass. The transaction is reflected in my bank account but the app is not showing any ride pass in my account . On contacting customer support they said money will be refunded in * da...
Feb 18, 2019 by Shradha
Ola Cabs - Ola charged me double Open
I have booked a cab for my father who is a senior citizen through Ola postpaid. When the trip got over the driver asked for a higher amount (***) from my father at first and then charged his *** in cash despite me paying for it beforehand. Gene...
Feb 15, 2019 by Shalini Mitra
Ola Cabs - My Ola account had been blocked Closed
My Ola account had been blocked without any proper reasons and I guess just because of false complain that are made by their driver partners and Ola had blocked my account without any proper reason and failed to explain it to me why did it happ...
Feb 15, 2019 by Tazee kharbe
Ola Cabs - Cancelling of ride at the last moment Open
I booked a cab from ola in advance because I had to proceed to railway station for catching a train. The occasion was crucial and no other means was available. The cab was scheduled at *:** am. At the end moment the driver refused to pick up an...
Feb 14, 2019 by Amit kumar
Ola Cabs - Extra payment made to ola driver Open
I took ola on *th Feb on rent basis. ON the way I gave **** rs to fill the diesel. After completing the ride I again gave the full payment. The driver also took the whole amount without saying anything. Now wfter realising the mistake I called ...
Feb 13, 2019 by Amrender Prakash
Ola Cabs - Payment related issue Open
Nov *, ****, Hyderabad. Ola Auto from Saidabad to Banjara Hills. It costed ₹*** which was paid through Ola postpaid. But the driver demanded cash. Persuation failed and I paid cash as I was rushing for a meeting. Ola app did not accept real t...
Feb 12, 2019 by Priyadarshi Shrivastava
Ola Cabs - Excess charges Closed
i have travelled from jaipur to ajmer with booking I'd crn**********, starting km as per sms recieved was ****** however no sms received for end trip...total trip were supposed to be around *** km however i have been charged for *** kms, when...
Jan 30, 2019 by Gourav Singh rathore
Ola Cabs - Ola Cabs Excess Charges Fraud Closed
Hi, Booking ID: CRN********** We had took this ride on ** Jan **, My estimated fare shown on the app was Rs. *** and there was no any drop/up icon of fare increase, neither it asked me surcharge permission before booking ride, also ola ap...
Jan 27, 2019 by Sourabh Bhunje
Ola Cabs - Extra money charged Closed
Booked a ride today in Kanpur fare was between ** to **.. started the journey driver took unfamiliar route.. I asked he said traffic jam is there... Took longer route intentionally and when I reached home bill was ***.. this is harrassing as dr...
Jan 24, 2019 by Sharique Hussain
Ola Cabs - Unfair deductions for cab payment Open
I had a ride on date ** Dec'**. I selected the option as "Cash" and I gave the driver a *** rupee note. He refused to give me the change and asked me to pay through UPI. I transferred him the amount *** through UPI. But he didn't recieved at th...
Jan 23, 2019 by Praveen Kumar
Ola Cabs - Excess fare charged Open
I booked a cab from my home to certain destination, but as it was not showing in map. I chose a nearby location which was ***m before my destination. approximate Fare shown in application was ***rs. But as soon as I reached destination total fa...
Jan 22, 2019 by Shashikant
Ola Cabs - Penalty fraud deduction for ola cab Open
Dear Sir / Madam I Suraj Sinha from Kolkata being cheated by ANI Technologies Pvt Ltd (ola cab) again and again. My car WB**J**** was attatched with ola and the amount of incentives are being deducted as "fraud penalty" by ola ! Many times I c...
Jan 19, 2019 by Suraj Sinha
Ola Cabs - Money deducted for fraud booking Open
I am an operator in ola and my car no is WB**H****...for a couple of days money is being deducted by ola from my incentive earning...I have complaint for many times in ola customer care and Calcutta ola office also..but no result I got..last de...
Jan 09, 2019 by AVIJIT SEN
Ola Cabs - Booked cab not reported Open
i have booked in advance for an outstation trip through ola app - the booking was done on **th december'** an (**:**am) for travel on **st december'** early morning ( *:**am). the driver details / vehicle details has not been communicated nor m...
Jan 02, 2019 by Mohan Rajendiran
Ola Cabs - OLA Money Scam- A Big Fraud Company Open
Hi Sir, GM Suddenly, I've got * SMS in my mobile#********** on * fraud transactions for Rs****.**, Rs**** and Rs** at at about **pm on **.**.****. I've Not shared any OTP with any person at all. It seems that OLA Money team is having fix-u...
Dec 29, 2018 by Samir Kumar Chatterjee
Ola Cabs - Excess Charged by Ola cab Open
I was booked OLA cab Jhusi to Cheoki Station at charges *** Rs..But they had charged *** Rs. They had charged extra toll or taxes..I was surprised when i saw that fare. ...
Dec 23, 2018 by Satyendra Tiwari
Ola Cabs - Ola Cabs account permanently blocked Open
My wife had registered a new Ola account on * December **** and it was blocked on * December **** when she was going to use it for the first time. When contacted about this, Ola Cabs informed me that the account has been permanently blocked bec...
Dec 10, 2018 by Jayesh Limaye
Ola Cabs - Refund not credited Open
Mob ********** Racheet Mehta Driver was late for pickup. He was **-** mins away from Location still he accepted the ride I reached the destination *.* hours late. The wedding was almost over Driver took very long route and we got ...
Dec 09, 2018 by Racheet Mehta
Ola Cabs - Charged extraordinarily high Closed
I am being charged extraordinarily high quite frequently these days. Kindly look into the matter. On **th Nov in this ride(CRN **********) rs.*** has been charged as parking/toll incorrectly. There was no toll or parking charges involved in th...
Dec 04, 2018 by Nishant Kumar
Ola Cabs - Ola cab driver collected more money against ride Closed
Invoice for ride was **** but driver took **** from me. Rediculous cab company and hiring culprit driver and employ. This is not one incident every time such thing happening with me ...
Dec 04, 2018 by Mithilesh
Ola Cabs - Wrong cab charges Closed
I booked a cab with crnnumber:: ******XXXX in guwahati under mini category, but the vehicle came was Alto which is as per OLA terms is termed as mini category. They charged me for the mini category whereas they should have charged me for micro...
Dec 03, 2018 by Pranab A
Ola Cabs - Cheating from ola cab Open
I have booked ola cab ** nov meerut to Delhi when i have booked they will show ***rs. Of amount but when i have reaches my destination they will charge mee **** rs and ***rs. Extra for road tax soo i want a properly justification from ola cab.....
Nov 18, 2018 by Ankit kumar
OLA is looting the customers, for a ride we were charged Rs. **** twice by the driver as well as through Ola money app, we raised a complaint with OLA on *th , have contacted through Facebook and Twitter , no response has come back on the refun...
Nov 18, 2018 by Sourish Kumar Pujari
Ola Cabs - Denied cabs at dawn of morning muktiple times Open
When we are in hurry to reach Santragachi Railway station within *.**am all of the cabs are cancelling the trips listening the destination. If it's the situation then you should stop your services at late night or early morning hours. People wo...
Nov 17, 2018 by Somosree pal
Ola Cabs - Ola cab refused to pickup inspite of confirmed booking Open
Booked an Ola Cab on * Nov **** early morning. The booking was confirmed by ola cabs. The details of driver and cab were shared ** minutes before pick up. But on calling the driver, he refused to arrive for the pick up. We had a train to board...
Nov 12, 2018 by Nikhil Kapoor
Ola Cabs - Excessive bill charged Open
initial price was ₹***,ltr whn I rchd my dstntn,it ws ₹****,he took the wrng route evn after I said,he ws like no this is shorter route and hum kya kre server se aesa itna ₹ aya,unistaling ts dumb app.nvr be usig ts,drivers r on strike,so...
Oct 27, 2018 by Ahmad Ali
Ola Cabs - Charged very high for a ride Open
I have booked an outstation cab for my **year old mother from Gurgaon to Meerut. The condition of the cab was pathetic with non functioning AC, the back of the car was broken it was a risk to keep the luggage there as it might fall of. The cab ...
Oct 22, 2018 by Srishti
Ola Cabs - Driver took money for a ride that I did not take Open
This is the exact email I sent to the ceo of the company. Haven't heard anything from them. It's been a week now. Pathetic service by Ola. This is not the kind of service expected from you guys. I booked an Ola Share on Saturday at *.**...
Oct 21, 2018 by Helen Rose
Ola Cabs - Heavy charge by Ola cabs Open
Hi, I have been traveling in Ola cabs long time. And like all the time I have booked Ola cab from Aravind eye hospital (opp to savitha dental hosp - poonthamalee) to my home velachery around *. And when I booked I didn't get any alert/notifica...
Oct 18, 2018 by Anandha Karthick
Ola Cabs - Fraud Open
I boarded a cab from olacabs . It showed me a fare of ** rs , i had balance of *** rs in my ola money wallet ,then the driver dropped me at my drop location and he did'nt ended the trip and showed ola that i paid him *** in cash and the total b...
Jul 21, 2018 by Divyansh Kapoor
Ola Cabs - Ola Auto :KA04D1826 Stolen / Lost Report Registered Vide LA Report No 110857/2018 Open
This is to inform you that I had booked ola auto on **/*/**** at *:** pm from my registered mobile number ********** from yeswantpur railway station to chellekere kalyan nagar. My mobile battery was drained hence I had given my mobile to drive...
Jul 18, 2018 by Warsha Balani
Ola Cabs - OLA cabs double charging acount Closed
After having conversation with the representative I came to know that every time I did cash payment the amount got deducted from the OLA credit thing which was activated without my notice. The kind of service is totaly unexpected as I have been...
Jul 02, 2018 by Aniruddha Mukherjee
Ola Cabs - My Wife's Fetus and my 5-year-old Son's Life endangered by Ola Company and it's Driver Open
This morning I hired an OLA Cab close to * a.m. because my wife had to take my son to the doctor because he was prone to intensive abdominal pain, fever, and vomiting. I tried to set the destination for my in-laws' residence they are near to t...
May 11, 2018 by Sunil Udaiwal
Ola Cabs - Rides, as agreed, failed to comply Open
On **.**.**** I made an advance booking for a Cab for **.**.**** at *.** a.m. for catching a Train from Shalimar Railway Station, Howrah, near Kolkata(India). On *.** a.m. in the morning on **.**.**** I got the message about the details of the...
May 11, 2018 by ASWINI KUMAR BERA
Ola Cabs - By ola cab cacillation charges not refund Open
Ola cab ride call,but driver said he was another ride for dropping the passenger then come.i refresh the app and get another ride and reached the destination.i call ola for another ride and get the destination while paying the bill **rupee extr...
Mar 24, 2018 by Virendra
Ola Cabs - Company is not giving my money back Closed
I was charged more money than the actual bill of my rides. So I approched the customer care. They are saying that they will solve my issue within ** hours but there is no progress at all. ...
Dec 23, 2017 by Pankaj Patel
Ola Cabs - Cashback not fulfilled Open
So today i am expressing my concern on ola acronym to fraud. The incident took place on ** Nov ****,where i booked a cab and the net amount to be paid was rs **.After the ride the amount shown was rs ***.In addition i would like to tell that th...
Nov 14, 2017 by Vinayak Shukla
Ola Cabs - Trip abandoned midway Closed
complaint:trip abandoned midway reference: OSN *********...
Jun 26, 2017 by Harsha
Ola Cabs - Taken for a ride Closed
Had a very bad experience with Ola. And this is not the only episode. On **th April, ****, booked Ola cab for a trip from my home to airport in Chennai. We were on our way to London. Booked for *am, guy called me at *:**am, he isn't coming. Dam...
Jun 21, 2017 by Chirayu Padhiar
Ola Cabs - Ola cheat its customer Open
I have Rs. **** in my ola money wallet. Now nil. If I check in transaction history it showing me that I took ** ola cab ride in * minutes ** seconds worth Rs. ****. How could be this possible ? I not even made a single booking on March *th. I a...
Apr 05, 2017 by Gokul G
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