Ola Cabs
- Double Charge on my account for Ola Fare ref ticket Ola Cabs Open
Roohi Asma filed this complaint against Ola Cabs on Apr 13, 2022
Resolution Demanded:
Apology
Refund
Replaced
Damages
Ola Cabs - company is irresponsible and no Value for Customers.
On **th Feb'** I did use Ola cab for travel from one city to another and i wanted to select cash payment but somehow Ola wallet was selected after the ride started i checked it was Ola wallet. I called Ola Customer support and they requested me to make cash payment and based on their instruction I made the google payment of Rs **** after making cash payment even my Ola Wallet was also debited with same amount ref: ticket# *********. Now they are asking me to make the payment towards Ola wallet as their Driver partner is not answering their call though I shared the screen shot of google pay. Daily I am getting threatening messages and call from them to clear the outstanding rather than adjusting my google payment towards Wallet and heights if them i have been charged late fee as well . I would never recommend Ola Service to anyone as they have pathetic service. Send Emails or call them no response. They cannot cheat customers like this. I want all the charges to removed from my account.
Thank you.
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Ola Cabs
HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
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