Makemytrip
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Complaints
Makemytrip - Unilateral Cancellation of my Hotel Booking Open
I am writing regarding my recent hotel booking made through the Smartbuy website. The payment has been completed, and the bookings were confirmed for * rooms on * separate bookings. Despite, after a couple of days I got a call from makemytrip t...
Oct 22, 2024 by Bibhudutta Basantia
Makemytrip - Complaint for refund Open
o On dated** September,****,while booking for a hotel in Lucknow ton MakeMyTrip site, Rs.**** was debited from my account but hotel booking failed. I got the alert message from MMT that the amount will be refunded within */* days. but even aft...
Sep 26, 2024 by Narahari Nayak
Makemytrip - MMT Zero cancelation fraud Open
I paid extra money to buy zero cancelation insurance - it was clearly written that I will be entitled to get ***.*% refund if i cancel the booking before ** hours. Now when i am trying to cancel my booking they are deducting Rs. **,***. The ter...
Sep 04, 2024 by Vyom
Makemytrip - Mental harassment by Makemytrip Closed
I was denied checkin against my booking at Hotel Levante on **th Jun. Despite of multple calls no action was taken and no one called me back from MMT. I took the checkin by paying the additional amount and escalated the issue to the MMT team to...
Jun 27, 2024 by Kapil Agarwal
Makemytrip - Transaction failed ticket not issued refund needed Closed
I had booked a flight for Amritsar to pune via MakeMyTrip. And the amount for the same got deducted from my bank account. But it shows transaction failed! And I have tried my best to reach to MakeMyTrip but they're not responding to any of the ...
Jun 27, 2024 by Sunanda Menon
Makemytrip - NON REFUND OF CANCELLED TICKETS Closed
I Have Booked Flight Tickets from Hyderabad to Dehradun on **.**.**** Rs.*,**,***/- and Advance Given on **.**.**** of Rs.**,***/- , Total Ticket cost for ** Passengers are Rs.*,**,***/- and we hae cancelled * tickets on same day and after * da...
Jun 18, 2024 by CHUDI DHEERENDRA RAO
Makemytrip - Cheating in booking checked baggage allowance Open
I booked a return travel through makemytrip for my australia travel from india. There fare was most competetive on skyscanner for my given dates. But after booking only I got to know that my return flight checked baggage allowance is *kg lesser...
May 14, 2024 by sorabh mittal
Bought Gift Cards from Makemytrip; they got expired on Dec ****. They never sent any email that gift cards will expire before the expiration. After the expiration I reached out and they never agreed to extend the end date and took my money....
May 06, 2024 by Amit Bhatia
Makemytrip - Refund Open
Mene * March ko Lucknow se orai ke liye slippers tickets liya tha .Jo ki set confirm nhi hu. To muje refund bta Raha tha after ** days mene wait Kiya liken **march ho gya h. Refund successful dekha Raha hai. Lekin Paisa nhi aaya. Customer call...
Mar 12, 2024 by ANUJ KUMAR JATAV
Makemytrip - Hotel denied checkin Open
I had booked a hotel via makemytrip for my father for ** Dec **** and the hotel denied checkin stating that they did not get any bookings. Even after showing the confirmation voucher, they refused to accept the ticket. Given that it was late at...
Feb 20, 2024 by Vishakha
Makemytrip - Refund not received for Go Air Bookings Closed
We had booked ticket from Mumbai to Phuket through Go Air, however the Company got insolvent and all the flights got cancelled. We are yet to receive our refund for the flights. Reference No. *****************...
Jan 31, 2024 by Danish Shaikh
Makemytrip - Didn t get Refund Open
I tried to book a train ticket from the MakeMyTrip website on December **, ****. I made the payment via Upi, but due to some issues, the booking failed. I waited for * days for the amount to be reflected in my account. Then I tried several ...
Jan 24, 2024 by Vipin
Makemytrip - PNR No Open
Dear Concern I booked a ticket for my son, Aryan Singla, through MakeMyTrip on September **, ****, for a flight on October *, **** having PNR No. - *J*ZHW. Prior to booking, I contacted MakeMyTrip to express my concern about my son's pending...
Jan 13, 2024 by Nishi Gupta
Makemytrip - Complaint Seeking Refund and Reimbursement for Fraud scam by MakeMyTrip Open
Complaint Seeking Refund and Reimbursement against Fraud/ Scam by MakeMyTrip: I want to file a complaint about our booking experience with Hotel Bharat Mahal Palace, Jaipur through MakeMyTrip for a *-night stay from ** Dec to ** Dec. We mad...
Jan 02, 2024 by Arun Paliwal
Makemytrip - Refund of the non travelled journey Open
I had booked a journey from Girinagar to Attingal from the makeMytrip app on **th November ****. After the completion of the booking the boarding point automatically changed to Krishnagiri which was around ** km away from Girinagar. My friend c...
Dec 07, 2023 by Nikhil S Kumar
Makemytrip - Misinformation Lack of Information lead to Ticket Cancellation Open
Booked flight tickets from India to Singapore and return. Due to delay in visa asked CC to help with rescheduling to next day. CC connected to Singapore Airlines support but they said it's not possible to reschedule. I asked if I can cancel and...
Nov 12, 2023 by Rishabh Singh
Makemytrip - Bus booking refund Open
I booked a bus on behalf of my grandfather and his in law, who both are senior citizens, the bus broke down when they boarded the bus from valliyur on Oct **th at , the bus was supposed to be arriving at *AM on Oct **st, but they changed the bu...
Oct 31, 2023 by Syed Adeeb
Makemytrip - Non remittance of refund amount Open
I booked an airticket in makemytrip. Flight cancelled by the airlines and amount refunded to the wallet of makemytrip. I requested for transfer the same to my bank account. Accordingly, it shows that on **th August **** it has transferred the a...
Oct 31, 2023 by M PANNEER SELVAM
Makemytrip - Automatic reply Fwd ImmediatelyUnauthorized charges being applied to my account Open
It has come to my attention that my visa was processed without my knowledge, resulting in unauthorized charges being applied to my account. I noticed a charge of [****/-] on my account, which was identified as a visa processing fee by Visa A...
Oct 17, 2023 by Visistha
Makemytrip - Mistreatment in bus journey Open
BOOKING ID NU*************** REFFERENCE PNR A*SMZBZE Following inconveniences occurred listed in the order of occurrence *. Upon the failure of the bus booked by PVS, a different operator bus (ISRTC) was sent at the pick up spot *. The j...
Oct 08, 2023 by Aiman Baloch
Makemytrip - Refund not delivered Closed
I tried to book in makemytrip for train ticket unfortunately it's not worked but my payment is completed and they said it'll be refund on sep **th today is sep ** they shown refunded but I don't get my money I checked balance it's not recieved ...
Sep 29, 2023 by Sohan Sebastian
Makemytrip - Refund not processed and delayed Open
I have booked * flight tickets through Makemytrip Destination: Germany Date of Travel : **/**/**** Out of which one ticket was cancelled on **/**/**** . Total amount to be refund is Rs.*****. Ticket has been raised in MakeMyTrip and referen...
Sep 19, 2023 by Padmarajan
Makemytrip - Promised refund never came after numerous followups Open
I booked a ticket using the MakeMyTrip mobile app. At a later point, I called them to request for rescheduling the trip, to which they said I have to directly call the airline to reschedule. I called up the airline (Air India) and successfully ...
Sep 08, 2023 by Bastin Headmon
Makemytrip - Denying refund Open
Stayed in Hotel Manama Mumbai. This property comes under MMTvaluestays propprety. Room had cockroaches, linens were torn, Fridge was absent, windows broken, wardrobes are pale yellow, Pillow cover are pale yellow....
Aug 31, 2023 by Rushil Agarwal
Makemytrip - Fare Lock fraud on makemytrip Open
Hi, I used the fare lock feature on MakeMyTrip which they keep publishing on the site when you go to book your tickets; (which itself is a fraud feature at so many levels which I will discuss later.) Once I paid for fare lock, i received ...
Aug 14, 2023 by Supriya Shetty
Makemytrip - Refund not processed by Makemytrip after visa refusal Open
I booked my honeymoon package for greece and paid half of the amount (₹******) in first week of April. Makemytrip visa team got in touch with me with list of documents to be submitted. I started preparing the required documents including bank...
Jul 15, 2023 by Sushrut Nandkumar Kasture
Makemytrip - Refund issuereg Open
Sir, I had cancelled my booking vide booking no NF*DFVNOS*ADPAAG**** booked On ** Apr, ****. Indigo has released refund amount Rs. ****.** but I have received only Rs. ***.** from make my trip. I requested to you to kindly clarify differen...
Jun 21, 2023 by SANGEETA DEVI
Makemytrip - Make My Trip Credit note not fullfiled Closed
I had booked a holiday package (Booking ID - NH**************) from MMT but we were unable to aboard the flight beacuse of an unexpected passport issue, meanwhile although we requested for a refund. They did not agree stating that it is a non r...
Jun 07, 2023 by SHASHI KUMAR
Makemytrip - Harassment against checkin denial at hotel booked through makemytrip Open
we have booked * night hotel stay in rajendra residency, guwahati. But after reaching the property, they had denied to check in and told they had previously informed makemytrip about the booking cancellation. But makemy trip has also denied tha...
Jun 03, 2023 by BARNIIT ADHIKARY
Makemytrip - Airline refunded but makemytrip n t refunding Open
So i booked tickets from makemytrip on ** april , and it got cancelled by airline on *rd may and flight was on *th , goair sent me mail they have refunded amount to same payment method, its been over month MMT is keeping my money and saying we ...
May 31, 2023 by Abhinav kumar
Makemytrip - Refund has not been given Open
On Saturday *th may **** I was scheduled to fly first from Mumbai to Abu Dhabi. This concerned flight PNR W*JNQV. This flight was cancelled by your airline due to Operational reasons. I have not received my refund yet and I've been tak...
May 24, 2023 by bhagyashree bhandare
complaint against make my trip train boooking with triple money guarentee if the ticket not confirmed....
May 01, 2023 by rahul malviya
Makemytrip - Misleading information on MMT website caused change of plans and prices Closed
I had booked a flight ticket and then wanted to reschedule it. I went to check for price on MMT website and it showed **** and when i clicked on pay button it showed technical error. With the amount mentioned I went ahead with change in my p...
Apr 11, 2023 by Atul Chaturvedi
Makemytrip - MakeMyTrip is not refunding the canceled amount Open
I booked a ticket on ** Mar, **** from MakeMyTrip and canceled directly from AirAsia on ** Mar ****, **:** due to some personal reasons. The website shows my Refund transferred to wallet : ₹ *,***. But the refund amount is not reflected in...
Mar 27, 2023 by Ramachandran
Makemytrip - Makemytrip not refunding my ticket Open
I had purchased a ticket for India from Brussels via the airlines Aeroflot during lockdown on **st March **** using makemytrip.com. All the flights were cancelled by the govt that time due to the COVID lockdown and hence we couldn't come to In...
Mar 25, 2023 by Dr. Pinaki Saha
Makemytrip - Refund not processed Open
With regards to complaint ref ***************** . I signed up with makemytrip using my Mobile + OTP. I had to cancel one trip due to an error from my side and makemytrip said they had processed but its still not credited to my account. Upon fol...
Mar 20, 2023 by Saurabh Suresh Gattani
Makemytrip - Charged but no services provided Closed
*. I booked Spicemax category tickets where your website apart from offering priority checkin, etc , also offers seats with extra leg space. But As I tried to web checkin after making the full payment , it does not allow me to select spicemax s...
Mar 17, 2023 by Pawan Kumar Rai
Makemytrip - Refund issue Closed
I have raised a complaint that support executive has cancelled wrong train and asked for refund and they are not responding...
Mar 09, 2023 by Ashish kotapati
Makemytrip - Refund not received Open
I booked a domestic flight ticket for my elderly grandfather two months back. Since the airline kept changing the time of departure we canceled the ticket since my grandfather is old and would be unable to wait for such long hours alone. We did...
Mar 06, 2023 by Lakshmi
Makemytrip - Not getting refund of flight of holiday package refund for package no nl2200102269558 Closed
I have tried numerous times to get the refund for flights of holiday package NL*************. but MakeMyTrip doesn't answer my call, once I select cancelled holiday package on IVR , call gets disconnected. I have tried directly with airlines an...
Feb 18, 2023 by vivek kumar
Makemytrip - Visa is not delivered yet Open
We are trying to contact customer care for the visa.. they are not supporting to communicate ...
Feb 07, 2023 by chitra m n
Makemytrip - Hotel cancellation refund refused Open
The hotel 'The Orchard Resort' was ***% refundable till Mon, ** Dec ****, **:** AM. MakeMyTrip had given me the attached booking voucher. It states that the booking was ***% refundable till the time of check-in. ** hours before check-in,...
Jan 22, 2023 by Prashant Dhairyasheel Pawar
Makemytrip - Refund of cancelled bus Closed
My Bus from Bangalore to Goa, dated **rd December ****, had been canceled by the bus operator. I have raised the request with MMT to initiate the refund, request id - *****************. There is no update on this yet. On contacting the bus oper...
Jan 03, 2023 by Sibani Mohanty
Makemytrip - Terrible experience on customized tour package Closed
Terrible experience on a vacation trip undertaken through Make My Trip Planned a vacation for our family and approached Makemytrip (MMT) to customize a trip for * days, and * nights to Rajasthan, viz Udaipur, Jodhpur, and Jaisalmer. MMT charg...
Dec 31, 2022 by Jaideep Majumdar
Makemytrip - Missed my flight because of the Makemytrip cab services Open
I booked a Holiday package from *th to **th December. It includes flights to and fro, Hotels and also cab services. While we are returning from Ooty to Bangalore, cab services from Makemytrip didn't reach the destination on time and gates ...
Dec 17, 2022 by Ravikiran
Makemytrip - Makemytrip has not refunded back my money Closed
I had booked a bus from Varanasi to delhi through makemytrip, the day of departure bus company ATS travels told us that they can't come there bus is broken they told this us at the last moment, after that i requested for claim of my money and n...
Nov 19, 2022 by Lakshya jantwal
Makemytrip - Ineffeciancy of service and not commitment post charges taken Open
With respect to my booking id mentioned in the subject line. My flight was booking from Mumbai to Goa at the actual scheduled time **:** am, I noticed tonight while confirming a web check in that the flight is rescheduled to **:** Hr (*:** Hour...
Nov 12, 2022 by Sawan Dubey
Makemytrip - After buying zero cancellation plan i didn t get the full refund Open
I have cancelled my flight from sarjah to new delhi on **october the refund i get in my account is only ****rupees but i already add the zero cancellation plan for ***% refund for cancellation made before **hours before departure but i didn't g...
Oct 23, 2022 by Akash Yadav
Makemytrip - Refund not recieved Closed
In april ****, I had Rs. **** as my wallet balance, I created request for this amount to be refunded back to my bank account in april. I have been chasing since through emails but get a response that the request is closed. Neither the amoun...
Sep 29, 2022 by Madhava Shenoy
Makemytrip - Bus Journey cancelled at last moment and bus fare not refunded Open
Hello Team, I had booked tickets for **th april **** from Chandigarh to manali. attached are the tickets for this trip. On **th april ****, I had received the message that "due to unavoidable reasons the bus has been cancelled. Please cont...
Aug 30, 2022 by Manish Chauhan
Makemytrip - Bus booking refund Open
I have book the bus ticket from makemytrip but bus is cancelled by bus operator . Refund will process within * working day but still refund not received ...
Aug 23, 2022 by Chetan bapu deshmukh
Makemytrip - MMT denied Checkin Open
Booked a hotel through mmt for the dates **/**/****-**/**/****. When i reached the hotel, they denied me check in telling that they were fully booked. I tried contacting the mmt customer care for resolution, they told they will resolve the comp...
Jun 17, 2022 by Kunwar Vikrant
Makemytrip - Refund for the trip cancelled Open
I have paid an amount of ₹**** for which money has been debited from my account but the payment process has been lapsed and no trip was booked. I request you to look into the issue and kindly do the needful....
Jun 16, 2022 by Karthick C
Makemytrip - Refund not given Open
I booked a flight through their app and gave ***** but it has been almost three years they have not refunded my money. I have made n number call and sent n number of mails. I really don't know what to do. ...
May 29, 2022 by Shikha Gupta
Makemytrip - Refund not given Open
On **th April **** I had booked one flight ticket from visakhapatnam to chennai by using my younger brother amazon prime account and paid **** rupees and its PNR was ERVZTX. But soon i realized my mistake. Actually this ticket was booked by mis...
May 12, 2022 by SALIL VIDYARTHI
Makemytrip - REFUND OF AIR FARE Closed
I had purchased * Air Tickets from makemytrip.com to travel from DEL to Kullu on **th Jan'** ,the tickets were booked in Air India flight.I had paid Rs *****/- for these flight tickets.However one ticket in respect of Dr Hira Lal Sharma was can...
Apr 05, 2022 by Supriya Sharma
Makemytrip - Refund for Cab Closed
I booked a cab service in Bangalore for * days with booking ID: NC**************. They outsourced it to some other company which further outsourced it to another company. When the cab arrived, I noticed the cab number and driver is different, I...
Mar 26, 2022 by Joseph Gomes
Makemytrip - Refund Open
This is regarding our connecting flight from Bhopal to Srinagar (via Delhi) on **th Oct ****. Our flight from bhopal to delhi got delayed due to bad weather conditions due to which we missed our flight from Delhi to Srinagar. We went to the Air...
Jan 24, 2022 by Prachi Dekate
Makemytrip - Refund not received for cancelled flight Open
I have booked * tickets for an international flight from India to USA and made the payment of USD $**** (Booking ID UN*************) on March **, ****. The flights were cancelled because of COVID lockdown. It's been ** months and I'm yet to ...
Jan 16, 2022 by Ishtiaq Ul Haq Syed
Makemytrip - Makemytrip is not returning money for cancelled flight due to pandemic Closed
Hello Admin, I have been using makemytrip.com for a few years now. . They're service used to be good till Feb ****. But, now they have become sloppy, their customer advisors have become arrogant and experience with them has just become horr...
Jan 06, 2022 by Bhavin Tanna
Makemytrip - Refund of the cancelled ticket not received Closed
My bus ticket on *th December **** was cancelled, so I was expecting a refund for same with *-** days, now it has been almost a month and yet no communication is received from Makemytrip team regarding the refund. Tried contacting the customer ...
Jan 01, 2022 by Rahul Ravish
Makemytrip - Overcharging for a poor room Closed
I have been overcharged by ***** for the rooms during my Jaisalmer trip. * room for * nights cost me approx **.* k rupees, while pre-booking of * similar rooms cost me approx **k rupees at makemytrip. ...
Dec 28, 2021 by Parag Jain
Makemytrip - MAKEMYTRIP CANCELLED COVID TRIP NO REFUND Closed
I Had booked my flight tickets from MakeMytrip website on Feb **** for a trip to Bali by THAI Airways , travelling on Jun *th and coming back on Jun **th. Due to covid situation flights were cancelled by Airways. I initiated the refund proces...
Dec 23, 2021 by veena gowda
Makemytrip - Refund of hotel booked on Mekemytrip Closed
I booked hotel for * days from ** dec **** to ** Dec **** MakeMyTrip. The hotel name is hotel City park, Amritsar. But last minute the train got cancelled due to some ongoing protests in Amritsar. Now when I tried contacting Hotel they refused ...
Dec 23, 2021 by Subhash Goyal
Makemytrip - Refund for Booking ID Closed
I booked ** days hotel on MakeMyTrip with booking ID NH************* *n **th November ****. Booking was confirmed but Hotel confirmation was pending and PNR was not generated. As per their email, if PNR is not generated, the refund will be init...
Dec 01, 2021 by Ankit Srivastava
Makemytrip - Refund not received Closed
*days back I have canceled my hotel booking but till now I have not received my refund amount .and it is showing refund received in MakeMyTrip app. I want my refund back ...
Nov 24, 2021 by Prudvithreddy
Makemytrip - Refund not issued Open
I had cancelled one of my irctc tickets, but still no refund details about that, and not even customer care support connects...
Nov 07, 2021 by Budda Ravikiran
Makemytrip - Refund not received from MakeMyTrip Jet Airways international flight tickets Closed
We had booked our tickets through Makemytrip for international travel on *th Sep **** on Jet airways. Based on Makemytrip emails we cancelled the tickets and rebooked onto another airlines on ** April ****. After that we received an update f...
Nov 05, 2021 by Rajeev Agarwal
Makemytrip - Payment related Open
Hi sir,Mr prem lal here.actually I booked a air ticket on **/**/**** through the make my trip,on that time my payment is proceed but while redirect in make my trip that time showing that unable to process,and immediately I was booked same tic...
Oct 30, 2021 by Premlal Upadhyay
Makemytrip - Wallet amount not credited to my real account Closed
I have transferred my own MMT wallet amount of RS ****/-to my real account ,which is not credited and it's almost one year over.They have given one Reffer no fro that they have transferred the amount.But I confirmed with my bank and bank clearl...
Oct 28, 2021 by MITHUN ROY
Makemytrip - Regarding amount refund Closed
My two booking it as been canceled Ahmedabad to abu road. But my amount is not refund. Already *days completed. Please refunded my amount....
Oct 22, 2021 by Amit Singh Choudhary
Makemytrip - Airport Cab is not rescheduled or refunded even when all flights are are cancelled Open
Hi I booked outstation cab from Delhi airport to Moradabad (**th oct **) Due to airport maintenance in Pune, flights for ** days are cancelled. I asked make my trip to either reschedule in November or refund my money , as how can I take that ca...
Oct 12, 2021 by sachin singh
Makemytrip - Jet Airway refund and MMT unresponsive Open
I booked a JetAirways flight to Pairs via MakeMyTrip. After JetAirways shutdown, MMT promised to follow up for refund processing with JetAirways. After few months, MMT removed my booking from my account. Now there is no way to reach MakeMyTrip ...
Oct 12, 2021 by Aayush Singhal
"As discussed over the call, unfortunately due to system glitch cost for hotel in Darjeeling was not picked correctly at the time of booking. we regret for this experience want you to continue with the booking by paying **,*** + *% GST , which ...
Oct 05, 2021 by shivani
Makemytrip - Not Get Refunds Closed
On * September, City Land Travels call me and say that they can't go from Rishikesh to Delhi and the refund is also given to MakeMyTrip. Kindly take your refund from them. I have applied the cancellation by operator in MMT app. But still don't ...
Oct 03, 2021 by Shivangi Rawat
Makemytrip - Refund not received Closed
I have booked train ticket to guntu .. I paid money through gpay .. at last it shows booking was cancelled but my money gone .. they processed refund but still I didnot get in my account ...
Sep 23, 2021 by Dr.Bhuvaneswari
Makemytrip - No refund given Closed
I booked for a hotel using Amazon pay and amount was deducted. But it did not show any booking on mmt app. The customer care number does not even have option for entertaining any complaint. All options finally end up saying visit our app or we...
Jul 14, 2021 by Ankit Sipani
Makemytrip - REFUND NOT CREDITED Closed
Make my trip has not refund the flight cancelled amount till now and every time i got a negative response from the company.Still waiting for my refund....
Jul 11, 2021 by sheela chaurasia
Makemytrip - MakeMyTrip fraud Flights cancelled but not getting full refund from MakeMyTrip Open
I have booked my flights (round trip) from New Delhi to Maldives (MakeMyTrip booking ref - NN*************). As the flights are cancelled due to pandemic reasons, MakeMyTrip owes me a full refund. On knowing that flights are cancelled, i raised...
Jul 01, 2021 by VIvek Singh
Makemytrip - MAKEMYTRIP TRAIN REFUND Open
My train was cancelled from irctc so the trip did not happen from Mumbai to Sawai Madhopur. Train was booked through MAKEMYTRIP. There is no support being provided to process my refund. I got email from irctc that they have given refund to Make...
Jun 13, 2021 by Zubin Baisiwala
Makemytrip - Full refund not done Open
The flight got cancelled by the airline Spice jet but as soon as the ticket was bought through MakeMyTrip agent I had to raise a refund request through agent which I did as soon as I learnt that the flight cancelled. In * weeks I received half ...
May 21, 2021 by Pavani Jain
Makemytrip - Refund of cancelled air ticket Closed
I had booked an air ticket from Bangalore to Bagdogra travel date **th May **** from online portal MakeMyTrip. The flight was cancelled by the airline and full amount to be refunded. Even during these pandemic MakeMyTrip has deducted MakeMyTrip...
May 16, 2021 by Ahmed
Makemytrip - Refund not provided by MakeMyTrip Closed
Dear Sir/Madam, I had booked a flight ticket through MakeMytrip on **th April ****. It got cancelled due to COVID. On **th March **, GoAir has processed the refund to MMT. I am trying to reach out to MMT but in vain. No support is being provi...
May 13, 2021 by Rahul
Makemytrip - Voucher Validity not extended Closed
I have purchased a voucher of Makemytrip and due to this lockdown I was not able to use the voucher of **k I am following up with MakeMyTrip for the validity extension of my voucher but no one is helping me out....
May 12, 2021 by Paresh K Chauhan
Makemytrip - Refund not received even after processed Open
Booked for a hotel on **th April **** which had agreed full refund if cancelled before * may **** before **:** pm. I cancelled the booking on **th April **** itself due to a restrictions made for my travel due to covid **. They started refund p...
May 11, 2021 by Nandagopan
Makemytrip - Refund not processed by makemytrip since 1 year 2 months Open
International klm flight booked from Netherlands to India before pandemic via makemytrip. Flight cancelled by airline due to pandemic in March. Klm stated to initiate refund process via makemytrip which was done in September ****. Till no...
May 10, 2021 by Dinesh parate
Makemytrip - Transfer my cash from makemytrip wallet to my bank account Closed
one year after cancellation of flights- makemytrip has refunded amount in the makemytrip account, but there is no provision to get my money back in my bank account. Pl address this issue....
May 10, 2021 by Rahul Shah
Makemytrip - Refund Open
I have booked my ticket from Delhi to Ufa (Russia) on **nd may **** through makemytrip and had to cancel it due to the pandemic on **th april ****, but have not been refunded the amount of ₹ **,*** even though i have paid the cancellation cha...
May 01, 2021 by Pravin Sharma
Makemytrip - Makemytrip is not refunding money for holiday package cancelled due to coronavirus Closed
I booked honeymoon package for june ****, the trip got cancelled due to coronavirus pandemic. I tried uncountable times to contact them, but it was no use. Finally in April **** i was able to contact them. They said malindoair is not refunding...
Apr 28, 2021 by vivek kumar
Makemytrip - Credit shell amount not refunded Closed
My Spice Jet flight booked on March, **** via MakeMyTrip with PNR : LFFZRN was cancelled due to COVID-** restrictions and the company had created a credit shell for the flight ticket amount. As per Government updates the company is supposed to ...
Apr 22, 2021 by MOHANA DAS
Makemytrip - Money deducted Closed
On *th April *:** am I booked hotel in MakeMyTrip app without login, I have done the payment using UPI option available there, I have used Paytm upi for the payment but in the MakeMyTrip app it showed me payment server error. The money has been...
Apr 09, 2021 by Arpit Baranwal
Makemytrip - Refund not processed Closed
I cancelled AirAsia flight for * passengers. The refund was processed successfully by AirAsia airlines to MakeMyTrip on **th of March. But the refund has not been processed by MMT into my bank account (original payment method). There is no help...
Apr 08, 2021 by Riya Jain
Makemytrip - Booking Failed Closed
While trying to make flight booking for above route via Credit shell balance, Booking is failing and unable to get confirmation and PNR number....
Mar 29, 2021 by Gowssik
Makemytrip - Refund not issued by MMT Closed
Hello Team, I've booked ticket last year from Mumbai to Lucknow via MMT. I've paid **** rs. my flight was cancelled due to covid situation. Now I got an email from airlines that they have initiated my refund but when I tried to get details on...
Mar 22, 2021 by Vikas Dubey
Makemytrip - MONEY STUCK WITH MAKEMYTRIP Closed
I had booked flights in **** via MAKEMYTRIP for a family trip viz GO AIR for BOM-COK-BOM . Travelling was only in May ****, but Covid hit and we were unable to travel. Money was put into escrow account, as was earlier informed by airlines and ...
Mar 16, 2021 by AJIT RAVINDRAN UNNITHAN
Makemytrip - Refund failed Closed
My flight booking ID NF************** AMD-CCU was cancelled on *th March ****. Then Makemytrip also sent a mail to me that a refund is in progress. but some days later another mail sent from your side that due to some technical issue refund w...
Mar 12, 2021 by Sunanda Guha
Makemytrip - No refund till now Open
I have booked train ticket in makemytrip ...and the seats are not confirmed and ticket got cancelled automatically...it's been so long...they haven't given any refund nor I couldn't contact customer care also....such a waste app....not giving p...
Feb 23, 2021 by Akhil raj
Makemytrip - Flight got canceled Closed
Hi Team, I have booked a round trip from Delhi to Male using MakeMyTrip service. You can find the flight details in the trailing mail. However, the Srilankan airlines are not operational since March **** and no body from your side informe...
Feb 18, 2021 by Ankur Mishra
Makemytrip - Booking not confirmed Open
I just paid Rs.***** through Induslnd bank (net banking) on MAKE MY TRIP for two seats of TrueJet Ahmedabad to Nashik flight on **th Feb **** ; the booking failed and I didn't get any tickets but the amount got deducted. I need REFUND for the s...
Feb 17, 2021 by Randhir Chaudhary
Makemytrip - Hotel booking Closed
Money debited from my account but hotel booking not confirmed. Transaction reference is IGAKMSDQ** on ** feb **....
Feb 16, 2021 by abhishek raj
booking id NL************* in which the return flight was cancelled by airasia and MMT team members asked to claim refund option so that they can book us an another flight, and now they are asking an extra charges of **** for change in the fli...
Feb 12, 2021 by jayasree
Makemytrip - Booking not completed money deducted Closed
I was booking a hotel room. Money was deducted from my account but the MakeMyTrip app said the transaction failed. I did not receive a booking ID or a confirmation email or text from MakeMyTrip. The booking is not being reflected in the "My Tri...
Feb 01, 2021 by Ayushi Chaturvedi
Makemytrip - Flight Ticket Refunds Open
Had booked a Turkish Airlines Return flight from Mumbai to Dublin dated June **, **** which was rescheduled and later cancelled due to covid and the airlines has already refunded the complete amount. MakeMyTrip did not even call or bother to ge...
Jan 19, 2021 by Anthony Raivellur
Makemytrip - Fraud by MAKE MY TRIP Open
I booked a flight ticket in MAKE MY TRIP and after that I cancelled it for some reasons. The refund for that cancelled ticket was not initiated to me till now. I raised a refund request and it's been more than * months. Not even a single penny ...
Jan 19, 2021 by Balaji Vishnu Sai Vanapalli
Makemytrip - Make my trip not provided full refund Open
I had booked tickets per MakeMyTrip vide booking ID NN*************. Flights got cancelled owing to COVID and Emirates airlines informs full refund provided but MakeMyTrip has not even refunded ** percent of fare paid...
Jan 19, 2021 by Gopinath pullot
Makemytrip - Less refund received from make my trip Closed
I have booked a ticket from makemytrip under Booking : NN************* PNR NI*W*Z. But due to coronavirus the flight was cancelled and the airline have refunded Rs. *****/- (FULL REFUND) to makemytrip for refund to me. But makemytrip has refun...
Jan 17, 2021 by Rohit Kanoi
Makemytrip - Refund from MakemyTrip for Cancelled Air ticket Closed
I had a booking through MMT(MakeMyTrip) My Flight Ticket was cancelled by GO-Air due to lockdown. Go-air refunded the amount to MMT but MakemyTrip is not reachable on this case. Even MMT has deleted my Trips History from their portal, Hence I a...
Jan 15, 2021 by Yogesh Kumar
Makemytrip - Refund Not Availed Open
i cancelled my flight by talking to spice jet airlines because of the difference in timings. so, they initiated the refund to the travel agency i.e., makemytrip on the same day. it's been around ** days, i haven't received the refund. makemytri...
Jan 06, 2021 by Chaitanya Kumar P
Hello Sir This is jenish patel from gujarat i ' m one of the law abide citizen of india i am seeking help regarding the fraud is on going with make my trip mean to say they are not refunding out flight amount and i am trying to call them but...
Jan 02, 2021 by Jenish Patel
Makemytrip - Non Refund of Cancelled flight Open
I booked Indigo flight ticket for travel from Delhi to Dibrugarh on ** March ** through MakeMyTrip but flight cancelled due to lockdown. Inspite of umpteen correspondence since * months, refund of ₹ **** against booking ID NF************** fo...
Jan 02, 2021 by Ajay Pratap Singh
Makemytrip - Flight cancelled refund not yet received Open
MakeMyTrip jet airways flight was cancelled April ****. Refund not yet received. ...
Dec 30, 2020 by Xaveriano Cirilo Rodrigues
Makemytrip - CREDIT SHEEL AMOUNT STILL NOT SHOWING IN MMT ACCOUNT Closed
I have booked one ticket from KANPUR to MUMBAI dated **/**/**** for my wife and son but the flight got cancelled and I have received mail confirmation from spicejet for the cancellation and amount restored in the credit shell for the PNR : OB**...
Dec 21, 2020 by MANAS BAJPAI
Makemytrip - Refund not received in my bank account Closed
Due to Covid-** my flights were cancelled. So few weeks back from the airlines the money was refunded to my MakeMyTrip wallet. I requested to transfer the amount to my original payment mode. MMT promised to return the payment to my bank account...
Dec 14, 2020 by Alolika Chatterjee
Makemytrip - Eticket with fare not provided Open
Travel I'd - (NL*************). . I asked for flight fare from Goa to Chennai for my above mentioned travel for my reimbursement purpose. . But could not receive a proper responce and could not contact u also . . I did not expect this from Make...
Dec 14, 2020 by Sathish Krishnan
Makemytrip - Refund not provided Open
My refund for trip from Bali to Delhi dated **rd May is still awaiting for refund. Attaching the details below: Have tried the reaching out MMT call centre but there is no response. Have submitted online queries but still there is no respons...
Dec 13, 2020 by Raju Singh
Makemytrip - Refund not received even though booking vere cancelled by Airlines Open
Booking ID-NF************** My booking was cancelled by airlines directly,, however MMT refusing to provide me a refund even after i gave the proof of emails i received from the airlines stating that my flight was cancelled....
Dec 02, 2020 by Jonsy Dennis
Makemytrip - Refund amount not credited for flights tickets Open
Hello , I have cancelled below * PNR's directly with indigo airlines and refund has been approved and sent to makemytrip. But I have not recieved my amount yet. Can you check. Let me know if need anything from my end. PNE details- *. AH...
Nov 30, 2020 by Ganesh Yeole
Makemytrip - Flight cancelled by MakeMyTrip but money not refunded Open
had a flight booked on ** May ****, PNR OE***O (Dehradun-Delhi-Pune), which got cancelled due to covid-** impact and the amount was credited into a credit shell. I tried to rescheduled the flight from Makemytrip on ** Oct but there was no opt...
Nov 25, 2020 by Imran Kazi
Makemytrip - Changed flight post booking Open
My Booking ID : NF**************. This was a non stop flight, they cancelled the flight Id booked and changed the pnr details without permission. When i raised a refund request you've simply changed thr pnr details to a conmwcting flight that t...
Nov 25, 2020 by Devesh Pradhan
Makemytrip - Awaiting Refund Closed
Our flight got cancelled because of Covid-**. We are still waiting for the refund. Its been * months and make my trip is not even responding to our emails and enquiries. ...
Nov 08, 2020 by Vishant Malpotra
Makemytrip - Refund not paid by makemytrip Closed
I had cancelled a ticket for one passenge by directly contacting airline. Though the airline had accepted the request and initiated for refund but make my trip app doesn't not allow me to cancel ticket for just one passenger out of two from a...
Nov 07, 2020 by Priya
I booked a flight with spicejet throught MakeMyTrip, that got cancelled due to lockdown. I contacted the airline and they confirmed that the refund has been made to MakeMyTrip. But MakeMyTrip has showing that ticket has completed flight while I...
Oct 24, 2020 by Roshni Das
Makemytrip - Service not rendered though charged by MMT Open
I booked a cab from Delhi to Jaipur on *nd oct and the driver did not turn up. I had connected to MMT Team and they said that the booking is cancelled and the app shows that the trip is completed. I still have not got the refund for that. Pleas...
Oct 22, 2020 by Ankit Lahoti
Makemytrip - Money not refunded or adjusted against booking during National lockdown Open
MakeMyTrip(MMT) has not been reachable to follow up on their email confirmation that the booking made on their platform could be availed at later date. ...
Oct 08, 2020 by Aastha Wadhwa
Makemytrip - Refund not given by MakeMyTrip Open
My flight from delhi to bali and vice versa was cancelled by air asia (travel date *th april and **th april)due to covid. Airline is saying they have initiated the refund. But makemytrip has not given the refund in my account till now. Its bee...
Oct 08, 2020 by Geetika chawla
Makemytrip - MakeMyTrip Not Refunded Open
This is to inform you that I had cancelled My booking bearing ID No: NF************** & NF************** for those Airlines have already refunded the money to MakeMyTrip but MMT yet not transferred the same amount into my account. Therefore, Y...
Sep 28, 2020 by RAJU SAHA
Makemytrip - Refund not being processed Open
I had booked a flight using MakeMyTrip in January ****. The flight got cancelled due to COVID. The airline has refunded the amount to MakeMyTrip but they refuse to credit the money to my account. They claim that they have transferred the money ...
Sep 25, 2020 by Gaganjeet Singh Reen
Makemytrip - The trip was cancelled from Bus owner end Not received my refund payment Open
My Bus booking ID NU***************, Refference PNR A*XJ*MZG for trip on **/**/**** from Pune to Chandrapur. The bus owner had informed about the cancellation of Bus * hrs before and assured about the refund of bus ticket. I have not received y...
Sep 19, 2020 by Prashant Baba Lihitkar
Makemytrip - Refund not processed Open
Following up with MakeMyTrip since almost * months now (since **th Feb ****)... AirAsia had cancelled my ticket & when I tried initiating for refund, I was informed that since I have booked via MakeMyTrip, I can only apply for refund by 'cance...
Sep 12, 2020 by Prateek Agrawal
Makemytrip - Refund blocked with Makemytrip Open
Indigo has processed the refund on **.**.**** however the same has not yet been transferred to me. Booking id -NF************** Pnr - QHSV*M ...
Sep 11, 2020 by Ashirwad
Makemytrip - Refund not received Open
I had booked the following two Air India flights under Booking ID: NN************* on MakeMyTrip, *) From Birmingham to Delhi: AI -*** for Monday, ** July ****: PNR HGL*X: E-Ticket No. ***-**********, AND *) From Delhi to ...
Aug 18, 2020 by ANSHIKA JAIN
Makemytrip - Makemytrip benefiting only through Convenience Fees during pandemic Closed
Makemytrip is probably not a viable company during the pandemic. So, they are continuing the habit of refusing the convenience fee refund. The proportion of flights being cancelled by the airlines during the pandemic is exponential compared to ...
Aug 12, 2020 by Eswar B
Makemytrip - Flight Refund issue Closed
Regarding flight Booking Id: NF************** The above flight booking was cancelled from vendor (indigo) end and the actual booking refund has to be credited to the source , which is my credit card. Attached the proof of screen shots. Bu...
Aug 08, 2020 by Inbasekaran
Makemytrip - Jet Airways Refund Closed
I have booked a flight from Chennai to Delhi through makemytrip in jetairwats in March **** , the company closed its services , still I didn't get my refund...
Aug 04, 2020 by Keerthana
Makemytrip - Refund not made by makemytrip Closed
For my booking reference No.NF**************,made for Jet Airways flight in the year **** and the same got cancelled by the company,Makemytrip has not made any refund for the same.Inspite of chatting with their chatbot MYRA numerous times,nothi...
Aug 04, 2020 by KALI CHARAN AGARWAL
Makemytrip - MakeMyTrip Refund Amt of Cancellation AirAsia Ticked Closed
I have booked by airasia ticket (may ****) through MakeMyTrip which as cancelled by the airasia , when i asked for refund to airasia they said you should contact to MakeMyTrip regarding this. So i contact to MakeMyTrip but they told airasia did...
Jul 25, 2020 by Ashish
I have made a transaction by purchasing a ticket to my native place via googlepay vide Upi transaction no ************ which i have got the receipt of but makemy trip neither acknowledge nor did they issue me a ticket .Now their contact system...
Jul 22, 2020 by Sujit Nayak
Makemytrip - Refund not done Closed
I have cancelled my airline ticket Of IndiGo & they have processed the refund to MakeMyTrip . I have written emails, no response. The IVR suggesting me a link but that Link never opens which is sent on my email. Can't contact any Customer care...
Jul 12, 2020 by Arvinnd Ssinha
Makemytrip - Refund not received Closed
I couldn't cancel my ticket from Delhi to Bangalore due to heavy traffic on MakeMyTrip website, even their customer mobile number was not reachable. I am not given any refund because of no-show at airline....
Jun 28, 2020 by Ketan Kaul
We are residents of Germany and have to catch Vande Bharat flight to Frankfurt. I have booked ticket for **th May **** AirAsia flight **:** from Indore to Delhi for my wife and infant daughter. On **th May AirAsia called and messaged to confirm...
Jun 23, 2020 by Akshay Mittal
Makemytrip - Makemytrip refund delayed and very less Open
I booked a flight from Delhi to Frankfurt (** January ****) and Frankfurt to Delhi (** March ****) by paying **,*** Rs. The airlines were Kuwait Airways. The booking ID is NN************* and PNR is PJO*KH. I took the flight from Delhi to Fran...
Jun 13, 2020 by Sarthak Gupta
Makemytrip - Refund of Airticket cancellation Open
I have booked * tickets from Dubai to Amsterdam round trip on ** Nov **** for travel dates ** April **** and back on ** June **** through Makemytrip. The airline was Saudi Arabian Airline which had stopover at Jeddah. Due to Covid-** breakout...
Jun 13, 2020 by Abi Abraham
Makemytrip - Refund not approved of flight cancalltion Open
PNR: P*R*NB, Canclled with MMT on ** ,Due to Perpone of flight by Spice Jet * Hrs, I have confirmation email from makemy trip -cancalltion request created,also coverstaion with online agent that i will get full Refund of ***** will get in Crad...
Jun 12, 2020 by Amit BUCH
I made hotel booking for Hyderabad paying **** for July which they quoted as offer price, now they rejected my booking, first they said hotel was closed, but when I found the hotel is open and asked them about that, they said the booking is mad...
Jun 09, 2020 by Sriphani kantamneni
Makemytrip - Didn t get my refund amount back Closed
Booking id IN*B************* I have booked Malaysia airlines from Melbourne to Hyderabad on March **th **** for amount ***** through phone call, after *-* hours of booking I got to know through some sort of Indian media channel that Malaysia g...
Jun 09, 2020 by Vamsee Dhara reddyBellanagari
Makemytrip - Makemytrip cashback complaint Open
Makemytrip gave a coupon for cashback for flight booking in January and it never came. So when in the beginning I contacted them they said it will come by ** march. it didn't come. Now from * months, I am unable to contact the specific team tha...
Jun 09, 2020 by Rajat Sharma
Makemytrip - No refund no cancellation showing travelled in a cancelled air tickets Open
Dear Sir/Ma'mMy booking I’ds are- NF**************, NF**************, NF**************, all the bookings I have cancelled on **.*.**** at *.**pm-*.**pm. I was trying to find my refunds on MakeMyTrip on *.**.**** evening and was shocked to s...
Jun 08, 2020 by Prodipta Pal
Makemytrip - Refund not received on cancelled flight Closed
Due to Covid situation my flight got cancelled. Indigo already sent conformation on refund to travel agency, Makemytrip. Makemytrip kept my money in wallet and not doing credit in my original payment method, bank account. I have several times...
Jun 07, 2020 by Arif
Makemytrip - Refund Amount Closed
This is with reference to partial refund for Cancelled Flight Booking ID NF**************. The flights booked under this itinerary were cancelled by the Airlines itself, AIR INDIA on ** March **** and a full refund was initiated. Whereas, I hav...
Jun 04, 2020 by Guneet Kaur Anand
Makemytrip - Airticket Refund manipulation Open
I have booked to and fro tickets through makemytrip app to switzerland in Feb ****. I paid extra **k for each ticket to buy refundable tickets for safe side(**k + **k - actual price is **k+**k for non refundable tickets). Due to covid the fligh...
Jun 04, 2020 by Santosh reddy sheri
Makemytrip - Amount incorrectly refunded to Wallet Open
My flight was booked for *th July ****. I received a mail from the airlines on **th March that the flight was cancelled due to operational reasons. I contacted Makemytrip to enquire about the same and the person contacted was trying to blame me...
May 31, 2020 by Nikhil K Soman
Makemytrip - Not got refund against cancelled ticket Open
My flight ticket was cancelled by airline of **nd march. Airline is saying they have initiated the refund. But makemytrip has not given the refund in my account till now. Its been * months. And also there is no customer care service to contact....
May 26, 2020 by ANISHA KUMARI
Makemytrip - Not refund my money of cancelled train ticket by railways Open
I have booked many train tickets from makemytrip website, trains have been cancelled but I have not received refund from Makemytrip although IRCTC confirmed cancellation. I have repetitively ask them to refund but they have not responded . I ...
May 26, 2020 by Kapil gupta
Makemytrip - Booking Id Cancellation and refund Open
Hi Team, We had booked return flights from Delhi to Pune which bear the booking Id : NF************** at makemytrip. The travel includes an aged person and two children along with their parents which are at higher risk of getting infected a...
May 26, 2020 by RAJIV RANA
Makemytrip - Refund from cancelled booking Closed
I had booked the flight ticket through Makemytrip for journey from Bangalore to Delhi amounting to Rs. *****. Later I wanted to cancel the ticket however there was no option available on Makemytrip website to cancel the ticket. Hence, I contact...
May 23, 2020 by Gurpreet Singh
Makemytrip - Refund amount not yet processed Open
MMT team confirmed the refund of **,*** is already processed but its not credited to my account. Booking ID: NN************* Refund Date: ** Mar **** Refund Amount: INR **,***.** Bank Name: Citibank Card no - ****************...
May 20, 2020 by Ishan Halarnkar
Makemytrip - Refund on Jetairways flight cancelled via Makemytrip Open
I booked two way jetairways ticket from Bangalore to Berlin via Makemytrip. I have not received any refund till date. ...
May 20, 2020 by Akshatha Ganjimut Purushothama
Makemytrip - Bad experience Open
Booking id: NH************* . I booked this hotel for * guest . Checkin only late night but totally very very bad experience. This hotel receptionist firstly not accept online bookings however I argue with them so they give room but room was ve...
May 06, 2020 by Daniel
Makemytrip - My Flight Booking Cancelled Due to Closed
I had made a round trip flight booking using MakeMyTrip to travel to Mumbai on **th of April **** and return on April ** ****. I had made my booking in February. Due to Covid** all flights had been cancelled by the Government. I had cancelle...
Apr 28, 2020 by Soni
Makemytrip - Cancellation charges Open
PNR: YYSIXG. The GoAir flight was cancelled because of Covid. MMT did not support date changes through the app so I selected the "Tickets cancelled due to flight non operational" reason. MMT said a team will get in touch within ** hours. This n...
Apr 28, 2020 by Nikhil Kothari
Makemytrip - MMT Double Black booking refund not processed Open
I cancelled my MMT Double black covered bookings, NF**************(DOJ - April **) and NF************** (DOD - April **) on ** and ** March respectively. Since these booking were covered by MakeMyTrip loyalty program, during cancellation it sai...
Apr 27, 2020 by Abhishek Kumar
Makemytrip - Two of my flight bookings cancelled but no refund since one month Open
Two of my flight bookings got canceled by the airline and when I called the airline they told they have already made a refund, Please contact your booking agency. I tried to call MMT but not able to contact them, Also sent the email about the ...
Apr 20, 2020 by Arun Kumar Singh
Makemytrip - Package refund Open
Hello iam ashish singh from lucknow uttarpradesh. I request you that I had packaged Indonesia Bali from MakeMyTrip on * February ****. Whose booking number NL************* and PNR **********.But all kinds of flights have been canceled due to C...
Apr 20, 2020 by Ashish singh
Makemytrip - Payment done but booking not done Closed
Recently i booked domestic flight tickets for * people in Makemytrip app. The money was deducted from account but the booking was not done. Neither did they send any itinerary to my mail id or msg. ...
Apr 15, 2020 by Pranab Das
Makemytrip - Need refund from MakeMyTrip Open
Hi Team, I had booked a holiday package of Kashmiron * May ****. Trip has been cancelled by MMT due to Carona Virus. Please provide my full money back. i am unable to contact with MMT customer care. Booking ID: NL************* Thanks &...
Apr 14, 2020 by KAPIL JINDAL
Makemytrip - MakeMyTrip not responding to rescheduling Open
Due to the lockdown my ticket from Ranchi to Kolkata booked through MakeMyTrip got cancelled by airline. As per an email from MakeMyTrip I can’t get a refund on this cancellation and can only reschedule it. However I am constantly calling th...
Mar 28, 2020 by Raghwendra
Makemytrip - Refund issue Open
Hello My flight from Milan to Hyderabad organized by Saudi airlines on **/**/**/**** got cancelled by the airlines itself My details are as follows Name: CHINTALA VENKATA RAMAKRISHNA PNR:SFWVP* E-ticket no:***-********* ...
Mar 26, 2020 by Chintala venkata Ramakrishna
Makemytrip - Not followed the Rules and money deducted Open
Because of Covid-** all flights cancelled and according to airline rules if flights cancelled by themselves then they will refund the full amount. But in my case I called/emailed many times instead MakemyTrip group deducted a big amount from my...
Mar 25, 2020 by ARAVIND NADARAJAPILLAI RANJINI
Makemytrip - Refusing refund cancellation of tickets Open
We booked tickets to Japan and return. Due to covid-** outbreak, Malaysian Airlines cancelled flight. We decided that we will postpone the trip and tried to raise refund as well as cancellation request, but everytime, the website shows "Your re...
Mar 25, 2020 by Ramya
Makemytrip - Refund of air ticket Closed
Have tried cancelling ticket from both MakeMyTrip (agent) as well as AirAsia, but its not enabling us to cancel the tickets, not even allow us to open the link. Date is closing and the amount refunded will also keep reducing....
Mar 25, 2020 by Yash Sharma
Makemytrip - Ticket Refund issue Closed
Booking Ref#AMGMSJ Booking IDNN************* Travel Date: *th April **** Due to Covid-** and curfew by indian govt, I would like to cancel my trip and get refund. Tried makemytrip multiple times but my call was not answered. Sent email als...
Mar 24, 2020 by VENKITTANARAYANAN
Makemytrip - Refund cheated Open
I cancelled my flight to Kuala Lumpur from Chennai. When I wanted to cancel my flight the refund calculator in the MakeMyTrip App showed refund will be Rs.*****/-. So I proceeded and cancelled the booking on **th March ****. The status of refun...
Mar 21, 2020 by Samuel Lazarus
Makemytrip - Makemytrip not giving a refund Open
My flight was cancelled by the airline Lufthansa. Makemytrip is not giving me the option to claim for refund or even showing the cancelled flight in the website/app. even though the airline is ready to refund, MakeMyTrip is not giving me the op...
Mar 17, 2020 by Smitha Nittur Gopal Krishna
Makemytrip - Flight cancellation is not informed by MakeMyTrip website Open
I book a flight from Osaka to Bengaluru on **.**.**** through Makemytrip website. Unfortunately, flight got canceled and they were not informed well in advance. Due to which I had to book another flight immediately which is much costlier. And ...
Mar 10, 2020 by Godine Raja Sekhar
Makemytrip - Money not refunded for a cancelled international ticket Closed
I booked a round trip from Bangalore to Seattle (travel date ** Feb and returning on **th Feb ****). My plans got changed and I had to advance the start by a day, so cancelled the booking and did a NEW booking for the ENTIRE trip. I did the can...
Mar 06, 2020 by Shilpa Sethuraman
Makemytrip - Not arranged ticket Closed
Booking ref number : kbf*bt and kbehse. Flight of Air Tanzania was delayed in JNB by about more than *hr ** minute which was supposed to reached by **:** pm at JNB whereas Air Tanzania was reached at after **:** on date **/**/****. This fli...
Feb 25, 2020 by paresh virani
Makemytrip - Jet irways refund money Closed
we had booked our flight tickets from makemytrip on **th January **** all jet-airways flights from Bombay to Amsterdam , Barcelona to Amsterdam and Amsterdam to Bombay. Booking id-NN************* no emails or refund has been received t...
Feb 19, 2020 by vishal desai
Makemytrip - No support from makemytrip for both flights and hotels booked through it Open
I have bene booking my trips (flights, buses, hotels etc.) through makemytrip only. Recently from **** itself, makemytrip has been providing terrible services in respect of the bookings. and just ten days ago, my flight booked through their por...
Feb 17, 2020 by Shiwani
Makemytrip - Service denied at last moment and false commitment Open
I booked a cab from makemytrip from pune to mumbai international airport but at last moment at pickup time they said no cab is available and vendor doesn’t picking the call so you arrange from your side. Even pick up was confirmed * hours bef...
Feb 09, 2020 by Sunil Singh
Makemytrip - Refund for Hotel Cancellation Closed
I did a last minute planning to travel to Pondicherry with my family and wanted to book beach resort. I searched beach resort on makemytrip website and did the booking one night before travel. I booked the resort for two nights stay, two rooms ...
Feb 06, 2020 by Gaurav Saxena
Makemytrip - Refund not received Open
I had booked hotel for two night stay via MakeMyTrip in London from **th - **th Jan ****. I reached out to the hotel on my desired time and checked in. I had booked single room by reading the advertisement on MakeMyTrip wesbite very clearly abo...
Jan 30, 2020 by Rohit Sehgal
Makemytrip - Refund not received Open
Sir, I am Dr Dharanivasan, doing a Postdoctoral study in Israel. I have booked a flight ticket in Arkia Airlines to fly from Tel Aviv, Israel to Cochin, Kerala, India on **.**.**** in an advance of three months (**.**.****) using MakeMyTrip we...
Jan 22, 2020 by Dharanivasan Gunasekaran
Makemytrip - Ticketing Refund due to Visa Refusal Open
I booked an Lufthansa international flight ticket through MakeMytrip from Delhi to Berlin on **st December ****, but was unable to travel because my Schengen Visa application was rejected by the Germany embassy. When I contacted MakeMy trip and...
Jan 03, 2020 by Ratan SidKishore
Makemytrip - MMT black rewards not added Closed
I have spent more than * lacs in Make my trip portal, and expected the rewards as mentioned in form of MyCash in MMT wallet. I had flight booking on **nd Dec ****, and hotel booking checkout on **nd Dec ****, Now they added travel spend for Fl...
Jan 03, 2020 by Ravindra Khokharia
Makemytrip - Mmt sold and still selling non baggage tickets as baggage ticket Open
I booked a flight (Thai Viet jet *** from Bangkok to Phuket) with a higher fare on MakeMyTrip which did not mention that Checkin baggage was not allowed. For every other flight, it was clearly mentioned whenever it was a hand-baggage only fare....
Dec 31, 2019 by Ajit Brundavanam
Makemytrip - Account Blocked Closed
Since * Months I can see that My Makemytrip account has been blocked. i.e When ever I try to make any booking it goes till payments but after that it do not allow for payment. I raised this concern from MMT care, and there response is like fro...
Dec 17, 2019 by Vivek Agrawal
Makemytrip - Flight cancelled by Jet airways Open
Booking ID: NN************* via make my trip. I have done booking on Feb *, ****, at *:** PM. To and Fro from Belgium to Bangalore. Jet Airways flight had canceled. To date, after doing multiple follow-ups I received no refund. Could you hel...
Dec 03, 2019 by Praseetha MS
Makemytrip - Ridiculous hotel room booking service from makemytrip Open
I am saddened and disheartened by the very recent disappointing experience with the Make My Trip bookings. The way they have provided the service was very much unprofessional and unethical. Their executives Taniya, Rahul Jain, Heena, Kanchan S...
Nov 22, 2019 by Ranjit Patil
Makemytrip - Baggage Closed
When I booked my flight ticket, it showed that I can carry **kgs of baggage. But after paying for ticket. Now the airline says I can only carry ** kgs. I called Makemytrip customer service. But they haven't resolved. I could have booked any oth...
Oct 30, 2019 by Yakshith R
Makemytrip - MakeMyTrip cab delayed by an hour Open
I booked a cab from Bagdogra airport to Gangtok and I kept waiting until the cab arrived an hour late.On complaining, MakeMyTrip offered me a compensation of just Rs*** for the hassle i went through all the while frantically making calls to the...
Oct 19, 2019 by Debjani Chakraborty
Makemytrip - Check in Denied for reserved and paid hotel Open
I would like to share my bad experience with #MakeMyTrip. I made a reservation (NH*************) for a hotel in Hyderabad from **th Oct **** to **th Oct ****. I paid the amount in full. When I went to the hotel to check-in, they denied the che...
Oct 15, 2019 by Jibin vadakkethalakkal antony
Makemytrip - Had valid ticket from makemytrip We as turned away at the gate Open
Had valid ticket from Mumbai to Dubai. Was turned away at the gate saying ticket is invalid. ...
Oct 14, 2019 by Vignesh Santhanam
Makemytrip - Make my Trip wont refund the flight booking cancellation for their own fault Closed
I have a connecting flight on **th October from varanasi to chennai (spice get) then from chennai to bangalore (indigo) on the same date. Spice get changes their flight schedule and now it conflicts with the indigo flight. I contact makemytrip...
Oct 08, 2019 by Yatharth Surana
Makemytrip - No refund for cancelled hotel booking Closed
Recently, we had booked a *-night hotel stay (Aug **) at Hotel Anmol International, Sagar, Karnataka. However, due to unforeseen circumstances, we had to cancel the booking at the last minute. We informed both the hotel and Makemytrip regarding...
Sep 04, 2019 by Mahesh
Makemytrip - Refund for cancellation of hotel from company Open
I did confirmed booking with amount ****Rs for Hospitality in Cherrapunji. Reference for booking - NH*************. After reaching the property I was informed no booking confirmed. Being with a kid, I know what all issues being faced by me and...
Aug 29, 2019 by Nidhi Ghangas
Makemytrip - Wrong hotel booking and no refund Closed
I booked a hotel in Oyo ***** Tag House Pune for **th Aug to **th Aug but was not allowed to check in because the hotel had ended its contract with Oyo. However, Makemytrip made me stand and wait for alternative hotel for *.* hours and never ca...
Aug 26, 2019 by Sandeep Padhi
Makemytrip - Poor service Closed
Hi...i have booked a holiday through makemytrip and not happy with the service provided.i am a solo traveler and the hotel that is booked in not good as well.i am asking for upgradation and not getting the desired support Already my family is ...
Aug 10, 2019 by Gayathri p
Makemytrip - Unfair practices by MMT Closed
I recently made a international hotel booking for Phuket, Thailand for which I used my MMT Black account. Being a black member I use MMT for all my travel bookings which accounted for more than * Lakhs last year (which is the highest milestone ...
Aug 07, 2019 by Vineet
Makemytrip - Nonreceipt of invoice Closed
We have booked one ticket from Ahmedabad to Sanfrancisco on **th January, **** vide their booking id no. NN************* by paying an amount of Rs. **,***/-. Due to some reason I have rescheduled this ticket for which I had paid an amount of Rs...
Aug 06, 2019 by Rajani Vasan
Makemytrip - Booked hotel does not exist abroad Open
I booked a hotel I Doha for ** days using Makemytrip. After confirmation, I found out that the hotel address provided is only "street no ***, Doha, Qatar. And the phone number is ******. I contacted the support immediately and they told me tha...
Aug 03, 2019 by Avinash Bharatharaj
Makemytrip - Hotel denied check in through Makemytrip Open
I am tired of contacting MMT customer support now. I saw Voxya online which looked helpful so thought of taking your help. This is my entire experience mentioned below: " "I had booked * rooms at Hotel Anant Oyo ***** on *rd June for the price...
Jul 21, 2019 by Karan Sikri
The refund pertaining to a flight (Indigo airlines) booked from Bengaluru to Mumbai is pending to be processed from Makemytrip. Unable to contact customer care. When Indigo was contacted they informed that they have processed amount to Makemytr...
Jul 18, 2019 by Krishnan P
Makemytrip - Refund not given Open
I have booked my ticket through Make my trip from Roorkee to Delhi on * Jul ****. Tickets were cancelled on * Jul **** by the bus operator. I have contacted through the mail but I didnt get any response....
Jul 08, 2019 by Nidhi
Makemytrip - Refundpending from MakeMy Trip Closed
I had booked * tickets on * February from Mumbai to Manchester N Manchester to Jfk return for **th May **** n ** june **** respectively for Jet Airways from Make My Trip. I had done the payment thru credit card . Without my knowledge on **th A...
Jul 05, 2019 by Neha kate
Makemytrip - Cheated by MakeMyTrip Open
I had booked return flights to Mauritius from Bangalore via Makemytrip. Attached is the ticket. The carrier from Bangalore to Mumbai was Air Mauritius and flight from Mumbai to Mauritius and back from Mauritius to Bangalore was Air Mauritius. N...
Jul 01, 2019 by Shama
Makemytrip - Misinformation Harrassment of MakeMyTrip Closed
Dear sir / madam, Booking done through MakeMyTrip. Booking id : NH*************. Mmt lodge in malda . Booked for Pallavi Jaiswal. She was accompanied by her mother . For a office trip. While reaching the hotel, hotel staff informed that ...
Jun 30, 2019 by Riazuddin Ahammad
Makemytrip - Resort booking cancelled without notice Open
I did booking through MakeMyTrip on **/**/** for Bharat resort Mahabaleshwar for *th and *th June. MMT confirmed the booking and sent me a receipt also. I reached at Mahabaleshwar on *th June and came to notice that Bharat resort had cancelled ...
Jun 07, 2019 by Sadik shaikh
Makemytrip - Refund not done Open
We have booked our air tickets to travel across the USA during May **** through MakeMyTrip (India) in airlines like Delta airlines from Chicago to New York- * persons, las vegas to Seattle -* persons and American airlines- st. Croix to Miami- *...
Jun 05, 2019 by SANJAY MITTAL
Makemytrip - Refund denied by Makemytrip Open
I had booked a flight via MakeMyTrip app. l had cancelled it since it’s refundable. There are * things: *. The ticket does not mention that the ticket is not refundable when cancelled before *-*** days. It even shows the cancellation charg...
May 29, 2019 by Lentina Longkumer
Makemytrip - Makemytrip did fraud by booking flight of Lufthansa instead to book Air Canada Open
This is regarding the booking which is done through a makemytrip agent named Irfan Ahmad on *th May ****. I paid the price of Air Canada flight with a minimum layover from Delhi to Toronto. I booked this flight for my mother Mrs Sunita Rani who...
May 27, 2019 by Mukti Sharma
Makemytrip - Booking get failed Open
I booked the flight details attached. The payment was deducted but the MakeMyTrip site said booking failed. Now when I tried to book the flight again within * minutes the price of the same flight ticket is raised by **** approx. With no fault o...
May 18, 2019 by Aakash Varshney
Makemytrip - Airline reschedule loss Open
It was our *st wedding anniversary I and my husband decided to celebrate the same by travelling to Andaman Island. We booked our flight from Pune to Port Blair for dep on **th Feb night from Pune and return to Pune on **th Feb. While the first ...
May 13, 2019 by Mehak neeraj desai
Makemytrip - Refund not received after flight got cancelled Closed
I had booked a flight for *st April **** in the month of January **** through MakeMyTrip. Unfortunately, the tickets were cancelled by Jet Airways and I was supposed to receive a refund for the cancelled flight. I tried calling MakeMyTrip mult...
May 12, 2019 by Sharon Raj
Makemytrip - Extra charges for early check in Closed
I have requested an early check in and early check out for my booking but they are asking me to pay extra *** even though I am checking out early. When I talked to customer care they said they cannot do anything it’s between you and hotel....
May 09, 2019 by Shabnam o s
Makemytrip - Non cancellation of ticket Closed
I have booked my train ticket through MakeMyTrip from Delhi to Haridwar for ******. The passengers are me and wife. My reservation is confirmed and my wife could not be confirmed. I wanted to cancel the ticket. MakeMyTrip system is not working ...
Apr 30, 2019 by Krishnakumar
Makemytrip - Unnecessary insurance charged Closed
When making a booking on MakeMyTrip, trip insurance option is selected by default. If the person making the booking does not want insurance and misses to uncheck this option, he/she unnecessarily end up paying for this insurance. The option sho...
Apr 05, 2019 by Vikas Jain
Makemytrip - Refund not provided for airline ticket cancellation Open
Refund not provided even after multiple follow-ups. Still, the ticket is open. No one is responding properly....
Mar 30, 2019 by Sathishkumar Krishnasamy
Makemytrip - Unethical business practice amounting to fraud Open
The Internet-based business model, one click economy where men, material and physical office presence is invisible, but you will get whatever you want through a single click. Many of us see it convenient, comfort, feel privileged and proud to b...
Mar 10, 2019 by Kumar
Makemytrip - Ticket booking not confirmed after money deduction Closed
I had booked a ticket from Bagdogra to Delhi on *-**-** at MakeMyTrip (mobile app) and the ticket was not confirmed and MakeMyTrip left their page to saying pending confirmation through my money of amount Rs ***** got deducted from my account a...
Mar 06, 2019 by Michen Gurung
Makemytrip - Horrifying experience with this company Closed
Just wanted to bring to your information, one of my horrifying experiences with Make My Trip. I was planning an official trip to Ludhiana from **th February **** to **nd February **** so, as usual, I put in all my details and tried searching fo...
Mar 06, 2019 by Piyush Pande
Makemytrip - Fraudulent advertising by the company Open
I booked a flight ticket using MakeMyTrip and while booking, the app showed a banner suggesting that my flight was covered under the best fare guarantee. This implied that if I found the same fare cheaper elsewhere, MakeMyTrip would refund the ...
Mar 05, 2019 by Prabhav Bhadani
Makemytrip - Services not delivered in package provided Closed
This mail is in reference to my Package of Thailand. We had an inclusion of * island tour in Krabi, but there was no one, to whom we could contact in Krabi, and we were not provided with the services of the * island tour. I received a message f...
Mar 04, 2019 by Ravi Arora
Makemytrip - My trip get spoiled Closed
We are a newly married couple. We went to Manali through MakeMyTrip for * nights and * days. The price of the package was ***** but we haven't visited any place nor stayed in a hotel for * days....
Feb 27, 2019 by Saikrishna
Makemytrip - Money charged by makemytrip for an e-gift card and the voucher not received Open
On *-*-****, i placed an order for e-gift voucher of MakeMyTrip of Rs. **,***. The transaction was successful, however i am yet to receive the said gift voucher. i have only be told that it would be issued to within a few hours ,however until ...
Feb 08, 2019 by neeti
Makemytrip - Refund not done Open
Make my trip is not refunding money even after sending mail for refund. They are now saying MMT won't be refunding and we need to contact the airlines directly. This is a huge fraud. ...
Jan 29, 2019 by Spriha
Makemytrip - Charging excess fees for change of dates in travel tickets Closed
Charging excess fees for change of dates in travel tickets. I had booked British Airways flight tickets from Bengaluru to BWI- Baltimore and back. The charges for date change as claimed by British Airways is Rs.*** but MakeMyTrip has charged me...
Jan 15, 2019 by Shilpa Gopinath
Makemytrip - GST Invoice Not Processed Open
Despite giving gst details prior to booking, dear MMT, you did not give me a gst Invoice. My invoice shows the booking cost but shows igst and sgst as *% (attached). Initially, I thought it was just for my stay at Aalankrita Resort, Hyderabad. ...
Dec 27, 2018 by Saketh Gangavaram
Makemytrip - Fraud, inhuman and cheating business by Makemytrip Open
I had booked an international flight between Munich-Delhi using MMT with arilines Airfrance/KLM(ETicket : IN****B*S*******). Due to a severe medical emergency (detection of Cancer) couple of days before the journey, I contacted MMT to cancel an...
Dec 09, 2018 by Himanshu Kumar Jha
Makemytrip - Refund for cancelled flight tickets Open
booking ref. nf************** dated *st oct'** and nf************** of same date was cancelled by me through indigo website on *th nov'** and refund was processed immediately by indigo. same was transmitted to mmt on same day but when I checked...
Nov 27, 2018 by Devdas Sunder Bhaktha
Makemytrip - Cheated by makemytrip of Rs 40000 Open
I booked * rooms in hotel Corus Hyde park London through Makemy trip, the booking was non refundable the dates were for ** th to ** th October ****, but while booking through makemy trip App the month somehow got entered as November instead of ...
Nov 07, 2018 by Vatai Raman Sunder
Makemytrip - Refund of cancelled ticket not credited Open
I booked a return flight for Goa to Delhi. The airline for onward journey cancelled its flight. I called both makemytrip and airlines and got into a concall where it was agreed to make full refund. I received a mail too. However it has been ** ...
Oct 17, 2018 by Ashok Sahu
As mentioned in the title this issue has been continuously happening for the second time with me, they deduct the money but the tickets aren’t followed up. And then after a while when you consider that they might just send a refund they book ...
Oct 13, 2018 by Kshemali Shrimanwar
Makemytrip - Harassment from Makemytrip Open
My experience of booking my honeymoon with MakemyTrip(MMT) guys has been the worst mistake of my life. MMT service agents provide pathetic information. On my way to the airport MMT guys called up and said I need to present photographs of me...
Oct 09, 2018 by Araghya Biswas
Makemytrip - Make my trip denying refund Open
I made a booking with makemytrip at Hotel paparazzi resort Booking id: NH*************. I cancelled it *** days before resevation date. I contacted hotel and they said they can refund **% if hotel is booked through them. As I have booked from m...
Sep 18, 2018 by Harjot Singh
Makemytrip - No refund from MakeMyTrip Closed
Booked a cab from MakeMyTrip on **th August **** from Banaglore to Vellore for Rs **** and spent an extra ** Rs for Rs *** worth of MMT Cab Voucher. After the cab arrived to my location. The driver starts saying that he hasn’t received any m...
Sep 13, 2018 by Prasant Jha
i booked a cab from mmt on **th aug ****. paid full from my credit card in advance. they mentioned i will get driver details * hour prior to the booked time. my booking time was **.** pm. till ** i didnt get any details about the whereabouts of...
Sep 04, 2018 by Reena Prasad
Makemytrip - Amount was deducted but air ticket booking was declined Closed
I was trying to bok my domestic air ticket from lucknow to chennai on **-**-**** at **:**:**. I confirmed my OTP for payment and the money Rs. *****/-was credited to make my trip BUT ticket was not booked.I am waiting for crediting of my deduct...
Sep 01, 2018 by Dhananjay Singh
Makemytrip - Refund not recieved Open
Didn't recieve Rs.*,*** for cancelled flight of Air India from Bangalore to Trivandrum (air lines cancelled the flight). Cancelled on *rd August **** for * passengers ticket booked via makemytrip...
Aug 28, 2018 by Pooja Sivadas
Makemytrip - Cancelled flight refund not recieved Closed
Didnt recieved rs.***** for cancelled flight of Air india from chandigarh to kull *rd april **** for * passangers ticket booked via Makemytrip...
Jul 03, 2018 by Parkar Raval
Makemytrip - MakeMyTrip cab services sending false messages Closed
I booked a cab from coimbatore to palani for *th June *AM. The Drivers details were shared with me * hrs prior to the travel time and the driver even confirmed it through SMS and asked our scehdule for that particular day. By *.**AM i got a mes...
Jun 12, 2018 by Aravind
Makemytrip - Automatic Cancellation of flight ticket Open
I've booked a round trip from Trivandrum to kolkata. The onward journey is on **th may **** and the return is on **th may ****. I've cancelled only the return ticket on **th April **** and makemytrip website also did the same. When I went for w...
Jun 07, 2018 by Ranjith Nagarajan
Makemytrip - Ticket not done and No Refund for new ticket Open
Had paid for and received the ticket in mail but no ticket was actually confirmed to Air India by MakeMyTrip for DEL-BBI on **th May ****. Had to purchase new ticket for next flight on the spot, amounting Rs. **,*** for which no refund has bee...
Jun 01, 2018 by Lipsa Lenka
Makemytrip - Refund not received Open
Hi, Makemytrip is not refunding my amount of rs *****. It's more than one month and everytime they say it will get credited within *-* working days but not received yet. Sent several emails and escalated to their highest level but no result ye...
May 31, 2018 by Rahul Gupta
Have to cancel flight tickets to and from Kochi due to the current Nipah Virus outbreak. Makemytrip said clearly they will not refund the amount. Have written multiple emails and made multiple calls to customer care to the airlines and to M...
May 30, 2018 by Poulomi
Makemytrip - Makemytrip is giving trouble Closed
My booking id is NL************. I paid the amount of Rs *,**,*** on ** May ****(because on their website, same amount was displayed). I paid partial amount of Rs *,**,*** on ** May ****(on their webiste ,same amount was shown).On May ** May *...
May 28, 2018 by Aditi Chawla
Makemytrip - Misled me during package ammendment Closed
I made a Kerala booking with MakeMyTrip with Booking ID NL************and had requested to ammend the same due to some serious medical issue of my spouse for which MakeMyTrip team ( Varsha, Keshav Chaudhary) agreed and cancelled my flight from ...
May 26, 2018 by Hardik Harsora
Makemytrip - Makemytrip is looting me Open
I paid Rs ****** to makemytrip for the package but they are not sending me the services of even Rs **. By sending irrelevant mails , they are harassing me. I want to cancel my package. They are harassing me. ...
May 25, 2018 by Aditi Chawla
Makemytrip - Refund not initiated Open
I have booked tickets from MMT mobile application. First of all I booked three tickets from Hyderabad to bangalore on app. My money was deducted and I didn't receive any ticket. (neither on mail nor on message, in trip section also my trip was ...
May 03, 2018 by Pooja Kulkarni
Makemytrip - Fraudulent act by makemytrip Open
This app is for cheating people. I tried to book a ticket from kolkata to Varanasi on *th July ****, selected the date, but the date updated to **th june automatically because some days back I Searched some hotel for **th june. This is a ser...
May 03, 2018 by Soumya Mitra
Makemytrip - Refund not received Open
My flight from coimbatore to cochin which was actually scheduled for **.**.**** got c cancelled by the airlines later they postponded it to **.**.**** and that was cancelled too. According to the policy if the flight was cancelled by the air...
May 02, 2018 by Shanthi
Makemytrip - Cheating Closed
Dear Team This is to Log an official complaint against the booking with MakeMyTrip. The person assisting from the customer care mid guided and forcefully asked me to pay ***** INR per person. As it was driving the last few days of my hone...
Apr 25, 2018 by Harmeet Singh Narula
Makemytrip - Cancellation fees charged despite buying cancellation assurance Open
I booked air tickets using makemytrip.com for two sectors - **th Apr ** from Chennai to Delhi and **th Apr from Delhi to Chennai. I bought cancellation assurance by paying additional amount of Rs ****. Now when i tried to cancel my one way t...
Apr 06, 2018 by Vikas Girdhar
Makemytrip - Non delivery on promises made by mmt Open
I had booked a hotel in gurgaon for *nd April . However due to the political protests against SC st act order of supreme Court , buses and railway services remained suspended . Hence I couldn't go to gurgaon on * nd April . There is an op...
Apr 04, 2018 by Aayush Sharma
Makemytrip - Money not refunded Closed
On the **nd jan we had booked bus tickets through makemytrip from kanyakumari to bangalore for the **th jan.after debiting the account I was directed to a page saying the booking got cancelled and that money would be refunded soon. We immedia...
Mar 12, 2018 by carol war
Makemytrip - Refund amount Closed
Hi This is Bishwas. On **st October,****, I have done a transaction to make my trip.The transaction was successful and amount deducted. But the order was not successful.when I reached to refund the amount,first they denied that they have receiv...
Mar 11, 2018 by Bishwas
Makemytrip - Refund Not credited of failed booking. Open
I was booking a flight ticket and the payment got deducted from my bank account and booking was failed. After repeatedly calling and mailing them they have not credited back my amount. I have even confirmed from bank that the amount has been ...
Feb 23, 2018 by Aman Watts
Makemytrip - Hotel refuse to give check inn Open
Hotel confirmed by make my trip refuse to give check inn and left us in -* degree temperature in himaliyan mountains that cause loss of a bag and hypothermia to one of our friend ...
Feb 19, 2018 by Shoaib ahmad nagoo
Makemytrip - Full refund not given Open
I had booked an online package for Bali in Aug'**, just ** days before the travel date of **th Dec'**, I got a call from makemytrip customer care team, she told me that there had been some volcano Eruption happened in Bali and it's there in new...
Jan 17, 2018 by varun vishal
Makemytrip - Refund not received Open
Due to makemy trip and hotel ownwr issue in last moment they have cancelled my hotel bokking after giving my written confirmation of my booking. I have paid the amount through Gift Card, however, I have so frustrated by the negligence beha...
Jan 06, 2018 by Sinjini
Makemytrip - Confirmed hotel booking cancelled after 8 days of booking Open
My confirmed hotel booking is cancelled by makemytrip after * days of booking on ** dec****, saying that booking was done at very small amount . They cheated me and said that they have a right to cancel the booking. But this is not right please...
Dec 19, 2017 by Prashant Mittal
Makemytrip - Did not provided flight details correctly and i suffered mentally Open
Hi, I have booking my flight tickets on **th of October **** via make my trip from (Chennai to Melbourne) Qantas airways and my booking id is NN*************) and the travel date was **nd October ****. Chennai to Melbourne it was a connec...
Nov 17, 2017 by Edagatla manoj ravi shanker
Makemytrip - No pickup cab came on pickup point , No refund Open
id: NC*************** I have booked cab form shirdi to mumbai for **.**.**** at *.** am. and money for same has been deducted from account and confirmation message for the same also received by me.The driver details was given by MMT .But ...
Oct 25, 2017 by DEEPAK MEDHE
Makemytrip - Incompetent cab driver Closed
A near perfect trip spoiled by MakeMyTrip. We booked the cab to take us to Ooty and back via MakeMyTrip. They took **% as advance online. After that they did not bother. That is their cut. They hand over the booking to a vendor. This vendor cou...
Oct 12, 2017 by Rita Kakkar
Makemytrip - Non disclaimer leading to financial loss and mental agony Open
Hi! This is with reference to my Booking ID : NN*************. While making the Air Asia bookings on the mobile app, nowhere is it specified that we have to buy the checkin luggage. Just like there are ground rules and universal facts, the s...
Jul 30, 2017 by Surabhi Patodia
Makemytrip - Different amount refunded than what showed in website Closed
During cancellation of my flight ticket the website shows I will get refund around ***** then I confirmed the cancellation. However after a day I received email and call from makemytrip claiming I will receive *****. When I checked woth the c...
Jul 23, 2017 by Umashankar Ramalingam
Makemytrip - Didn't pay me back my full cancellation refund from air india against their own T&C Open
I had booked to and fro tickets for * passengers from Kolkata to Singapore. I then cancelled one of the passengers from return flight(Singapore to Kolkatta) by calling the airlines. The airlines confirmed that as per policy **** rupees will be ...
Jul 08, 2017 by Pradeep Kumar Subudhi
Makemytrip - Confirmed booking got rejected Closed
Hi Make my trip Complaint number (Reference ID)- ******-****** Booking ID: NH************* NH************* NH************* NH************* NH************* NH************* NH************* NH************* NH************* NH************* I h...
Jun 29, 2017 by Priyank Pant
Makemytrip - Auto Cancellation of Hotel Booking on Day Before Checkin Open
Hi Team, Please find details of issue, loss, mental torture I faced due to MMT May **: Falling for thier add saying upto **% off and additional **% discount on Citibank Card, I saw a deal of MMT assured Hotel in Darjeeling - Khush Alaya, ...
Jun 14, 2017 by Manasa Holla
Makemytrip - Cancelled my booking and created alternate booking without asking Open
i have made booking on **-May-**** for indigo (chandigarh to hyderabad - * hours flight) roundtrip (hyderbad to chandigarh -* july)with the booking id NF************* from makemytrip . the company cancelled the booking and made alternate bookin...
Jun 07, 2017 by Tejpreet Kaur
Makemytrip - Hotel booking forcefully cancelled inspite of full payment Closed
I had booked hotel for darjeeling from **/**/**** till **/**/**** , at khush alaya - sterling holiday resort , darjeeling booking id nh ************* and from **/**/**** till **/**/**** booking id nh ************* in the name of vinay dugar thr...
Jun 05, 2017 by VINAY DUGAR
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