Makemytrip
- Full refund not done Open
Pavani Jain filed this complaint against Makemytrip on May 21, 2021
Resolution Demanded:
Apology
Refund
The flight got cancelled by the airline Spice jet but as soon as the ticket was bought through MakeMyTrip agent I had to raise a refund request through agent which I did as soon as I learnt that the flight cancelled. In * weeks I received half refund as airline deducted the cancellation fee suddenly. I raise a complaint about this in MakeMyTrip and they asked me to wait for * days for the solution, in * days I called them, they said the claim got rejected by the airline as MakeMyTrip assistant made the claim with mistakes. So they made another claim on *-th may and said I have to wait for **-** days for the refund. ** days already passed. I called them, they said their supervisor still didn’t approve the claim cause they have reduced stuff and I have to wait for another **-** days. From my canceled flight * month already passed. I called airline, they said they made the full refund on **-th April as soon as I called them and asked for the full refund.
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Makemytrip
Yatra.com
"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."
Krishan Sharma
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