Makemytrip
- Fraud, inhuman and cheating business by Makemytrip Open
Himanshu Kumar Jha filed this complaint against Makemytrip on Dec 09, 2018
Resolution Demanded:
Apology
Refund
Damages
I had booked an international flight between Munich-Delhi using MMT with arilines Airfrance/KLM(ETicket : IN****B*S*******). Due to a severe medical emergency (detection of Cancer) couple of days before the journey, I contacted MMT to cancel and provide the complete refund. They out rightly gave denied the request saying that the refund is to be done by Airline. When i contacted the airline, they said that they will do the complete refund in this case but the request shall come from MMT. I gave this information to MMT and instead of helping further, they simply closed the ticket. Then they showed height of insensitivity and in-humanness by calling on my mobile repeatedly and asking me to give a good feedback for the ticket.
Later i cancelled the ticket almost *-* days before the journey and MMT sent me a confirmation that after deducting the cancellation fees, the remaining amount is refundede. It has been almost ** days that and i have still not received the refund. I wrote to them more than a week ago and they are sending the same stereotype response every ** hours that they are forwarding the complaint to the concerned department.
They are really shameless, wayward and inhuman. I am really getting frustration and tension even in this severe medical condition.
I am thinking of filing an official complaint to the GOI and in court to get a compensation for the mental harassment.
I request everyone to never use their services.
Once i came out of my illness, i am bound to launch a media campaign against them. The whole world should know the reality of them.
Are you brand?
Are you Lawyer?
Makemytrip
Tatasky
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
Mannu Datta
Related Complaints
Makemytrip - Refund not received for Go Air Bookings Closed
We had booked ticket from Mumbai to Phuket through Go Air, however the Company got insolvent and all the flights got cancelled. We are yet to receive our refund for the flights. Reference No. *****************...
Jan 31, 2024 by Danish Shaikh
Makemytrip - Refund not delivered Closed
I tried to book in makemytrip for train ticket unfortunately it's not worked but my payment is completed and they said it'll be refund on sep **th today is sep ** they shown refunded but I don't get my money I checked balance it's not recieved ...
Sep 29, 2023 by Sohan Sebastian
Makemytrip - Make My Trip Credit note not fullfiled Closed
I had booked a holiday package (Booking ID - NH**************) from MMT but we were unable to aboard the flight beacuse of an unexpected passport issue, meanwhile although we requested for a refund. They did not agree stating that it is a non r...
Jun 07, 2023 by SHASHI KUMAR
Makemytrip - Misleading information on MMT website caused change of plans and prices Closed
I had booked a flight ticket and then wanted to reschedule it. I went to check for price on MMT website and it showed **** and when i clicked on pay button it showed technical error. With the amount mentioned I went ahead with change in my p...
Apr 11, 2023 by Atul Chaturvedi
Makemytrip - Charged but no services provided Closed
*. I booked Spicemax category tickets where your website apart from offering priority checkin, etc , also offers seats with extra leg space. But As I tried to web checkin after making the full payment , it does not allow me to select spicemax s...
Mar 17, 2023 by Pawan Kumar Rai